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“Nice Place To Stay”

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Baymont Inn & Suites Pigeon Forge
Ranked #26 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice Place To Stay”
Reviewed May 24, 2013 via mobile

Enjoyed a quick night away from home & picked The Baymont Inn because we had never stayed @ this establishment. The rooms are very clean and comfortable. I had a few requests and the staff accommodated. Pools are located with good access from any room. Location allows you to walk to many stores & restaurants. Will try this place again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank viccobu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billw_52, Public Relations Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, May 28, 2013
Dear viccobu,

Thank you for staying at Baymont Inn & Suites Pigeon Forge and writing a review about our property. We are glad you enjoyed your stay and happy that you will be returning to stay with us in the future.

Sincerely,
Bill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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866 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 20, 2013 via mobile

We stayed here on our way home from Myrtle Beach, the room was updated and clean. The indoor pool was very dark and the water looked cloudy, the outdoor pool area was very dark, but the pool looked clean. The breakfast the next morning was some of the worst I have ever had, the gravy tasted like a spoonful of flour, and they had no juice or milk available when we went down. The place was very busy, we had to take our food to the room and eat because of no places to sit, so by the time we got it there it was ice cold.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RKmak4555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billw_52, Public Relations Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, May 26, 2013
Dear RKmak4555,

I appreciate you taking the time to write about your recent stay at Baymont Inn & Suites Pigeon Forge. I hope you will accept my apologies for any inconvenience you experienced. I have investigated your comments and have already taken corrective actions to ensure that the problems you mentioned do not happen again.

I assure you we will do everything we can to illustrate that what you experienced was an unfortunate exception to our normally high quality of service.

Thank you,
Bill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jefferson City, Missouri
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 19, 2013

Stayed at the Baymont on May 13th. It was in a perfect location, right off the parkway and convenient to all attractions. Took a whole 2 minutes to check in - very impressed. The room was very nice with non-hotel looking furniture. Very pretty. Both of the gals I dealt with were super friendly and professional. Good continental breakfast. Would definitely stay here again. Thanks !

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Rhonda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billw_52, Public Relations Manager at Baymont Inn & Suites Pigeon Forge, responded to this review, May 26, 2013
Dear Rhonda L,

Thank you so much for your kind remarks. We are so happy you found Baymont Inn & Suites to your liking. We hope that you will consider us for all your future stays in Pigeon Forge.

Sincerely,
Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Pigeon Forge

Property: Baymont Inn & Suites Pigeon Forge
Address: 130 Wears Valley Rd, Pigeon Forge, TN 37863-4213 (Formerly Mountain Trace Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 91 Hotels in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
Official Description (provided by the hotel):
OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more   less 
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Pigeon Forge
Mountain Trace Inn Pigeon Forge

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