We booked our room online through Expedia and arrived in the early evening. Upon checking into our room we were informed by the manager that we would have to wait awhile for towel because they were behind on laundry. No big deal, things like that happen and after all it was the busy spring break season. However when we arrived at our room we were disappointed to find that it was filthy. The beds had been made but there were fast food wrappers and a half eaten pizza still in the room. The night stand hadn't been wiped down and still had open ketchup packets on it. I went down to the front desk to let them know and they didn't seem too worried about it. I told them I wanted to cancel our reservation and she stated she couldn't help me and that I'd have to talk to Expedia. Needless to say I would not recommend this hotel/motel to anyone. The outdoor pool was green (although it was the off-season) and had a diaper floating in it and parking was minimal. Do yourself a favor and keep looking.
- Official Description (provided by the hotel):
- OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more less
- Reservation Options:
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- Also Known As:
- Baymont Inn And Suites
- Baymont Hotel Pigeon Forge
- Mountain Trace Inn Pigeon Forge