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Baymont Inn & Suites Pigeon Forge
Ranked #27 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed October 15, 2012

The motel was very nice for the price. Booked 20 rooms for a group that came down for three nights. The rooms were very clean and comfortable. The motel office staff were very accomodating when reserving the rooms with the special needs of some of the guests. The cleaning staff were also very helpful in keeping the rooms supplied with the necessities. The only downside (which is not going to deter us from coming back) was the small size of the breakfast room. This room could be much better if it were able to seat more people without being cramped. The lady preparing breakfast was very helpful and polite. Would definitely come back.

  • Stayed: October 2012, traveled with friends
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Thank Dawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontDOS, Director of Sales at Baymont Inn & Suites Pigeon Forge, responded to this reviewResponded October 16, 2012

Hi Dawn, Thank you so much for taking the time to let us know about your stay. It was our pleasure to have your group with us and we are looking forward to having them stay with us again soon. It was a great pleasure getting to know you and the other parties in the group. We hope to see you again soon.

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853 - 859 of 916 reviews

Reviewed October 12, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Baymont Inn & Suites
Thank DALE C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontDOS, Director of Sales at Baymont Inn & Suites Pigeon Forge, responded to this reviewResponded October 16, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 12, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank FRED S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontDOS, Director of Sales at Baymont Inn & Suites Pigeon Forge, responded to this reviewResponded October 16, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 12, 2012

Room was both clean and comfortable. Staff was responsive and pleasant. We'd definitely return! Only concern was the small size of the room where breakfast was served.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank Teresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontDOS, Director of Sales at Baymont Inn & Suites Pigeon Forge, responded to this reviewResponded October 15, 2012

Welcome to our Baymont family......Thank you so much for choosing to stay with us at our Baymont Inn & Suites. We are delighted to hear that you enjoyed your stay. We hope that you took advantage of our friends and family program while you were here. We would also like to invite you back to our Christmas Celebration on Nov. 9th, we will have the Temptations and Sara Darling performing your favorite Christmas Carols and arts and crafts booths, kids activities and a balloon release with messages of hope, all proceeds go to the Smoky Mountain Childrens Home.
We hope to see you there! Great way to start off the holidays.

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Reviewed October 11, 2012

We have been to Pigeon Forge many times over the years. For a quick stay passing through town we opted to stay here for the price. It was reasonable and liked the location which is close to all the stores and Dollywood. Kroger is real close too if you choose to get snacks or ice cream. There is a microwave in the room. You have to know that this Baymont is what it is....in that it is not a new location built to normal specifications. This was the old Mountain Trace Inn. So the place has been refurbished. It is an older building and the rooms are smaller. But the rooms themselves are nice and clean. But may not quite be up to par if you prefer newer rooms with interior hall entries. There is an indoor and outdoor pool. The indoor pool is warm and spacious and is open till 2am. The breakfast was okay and no real complaints there. To compare with a hotel close in location and price range...we stayed at the Park Tower Inn several times this year. Both are very compatible. You can't go wrong as far as price goes.

  • Stayed: October 2012, traveled with family
    • Value
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Thank KentuckyDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontDOS, Director of Sales at Baymont Inn & Suites Pigeon Forge, responded to this reviewResponded October 15, 2012

Thank you so much for choosing to stay with us at our Baymont Inn & Suites. We are delighted to hear that you enjoyed your stay. We hope that you took advantage of our friends and family program while you were here. We would also like to invite you back to our Christmas Celebration on Nov. 9th, we will have the Temptations and Sara Darling performing your favorite Christmas Carols and arts and crafts booths, kids activities and a balloon release with messages of hope, all proceeds go to the Smoky Mountain Childrens Home.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank REBEKAH H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BaymontDOS, Director of Sales at Baymont Inn & Suites Pigeon Forge, responded to this reviewResponded October 16, 2012

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Reviewed October 10, 2012

I am glad to recieve this email. I made the reservations for my son and his wife for their 1st yr anni. I have stayed many nights n London Ky and told the kids those rooms were great..So I called to Pigeon Forge Tenn Baymont. I asked if the beds comferters were like the one in London Ky. (while) He said yes , and I ever asked the maid there and she also said the comferters were white. My daughter n law is a germ freak....Also when pulling back the bed she found hair....She isnt the type to throw a stink....but I was really disapointed that the room wasnt what they expected..

  • Stayed: October 2012, traveled as a couple
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank SHARON M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaymontDOS, Director of Sales at Baymont Inn & Suites Pigeon Forge, responded to this reviewResponded October 16, 2012

Dear Sharon, Thank you for letting us know about this. We welcome all suggestions, questions and concerns from any and all of our guests. I do apologize that you were disappointed, we just took over this property recently and it has all new furniture, beds, bedding, flat screen tv;s, complimentary breakfast, indoor and outdoor pool, and so much more. we are an exterior property where most Baymonts are interior corridor properties. We do hope that you give us another chance, our staff works very hard at taking care of their guests with that hometwon southern hospitality. We are clean, comfortable, family friendly and we are always eager to make guests feel welcome. Please accept my apologies, my staff would not know for sure what the spreads in KY looked like. I still apologize that you were not satisfied and would be happy to speak with you about it if you would like to give me a call here at the property. Enjoy this beautiful Fall we are having.

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Additional Information about Baymont Inn & Suites Pigeon Forge

Address: 130 Wears Valley Rd, Pigeon Forge, TN 37863-4213 (Formerly Mountain Trace Inn)
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 92 Hotels in Pigeon Forge
Price Range: $80 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
Official Description (provided by the hotel):
OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more   less 
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Pigeon Forge
Mountain Trace Inn Pigeon Forge

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