My husband and I choose to stay at this hotel based on the good ratings from this site. After we arrived we were disappointed in what we saw. First of all there are 2 Twin Moutain Inn Hotels and the website for the hotel doesn't tell you this. We were in the older hotel and when we booked our room, no one told us there were two different place to stay. Anyway, we arrived there and of course the office isn't were the rooms are. The rooms were very nice in size. It was pretty clean except for our sheets. We got ready for bed and I noticed lots of stains on our sheets that looked like blood stains. Of course since the office is far away and it was late at night nothing could be done until morning. The next day we left a note for housekeeping to leave us clean sheets. When we arrived back that evening we didn't have any clean sheets, the others were still on our bed. We called the office and they brought us new ones and told us that the housekeepeing staff can't speak English so they couldn't read what we had wrote. They also only change the sheets every other day. We were also disappointed with the location. We wanted a hotel on the Parkway and since the address was Parkway we assumed that is where the hotel was. But it wasn't, the office was on the parkway and the hotel was off of another street. The website also says that is has a pool, but the pool is located in a camp ground. You have to walk thru the camp ground to get to the very small pool. The newer hotel has the pool on site. Overall, we were very disappointed in the hotel and wish we wouldn't have paid for our entire stay upon arrival or we would have changed hotels.
- Official Description (provided by the hotel):
- Twin Mountain offers affordable Hotels in Pigeon Forge TN. Our hotel a is nestled on the banks of The Little Pigeon River. Located in action-packed Pigeon Forge Tennessee, home to Dollywood, Dixie Stampede, Hatfield and McCoy's Dinner Theater, Wonderworks and the newest area attraction Titanic. ... more less
- Reservation Options:
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- Also Known As:
- Twin Mountain Inn/ Hotel Pigeon Forge
- Twin Mountain Hotel