Based on positive reviews on TripAdvisor, we booked at this hotel. I was a little nervous because this is not part of a hotel chain, but we were very pleasantly surprised. We wanted to stay at the Music Road Inn but a Family Suite room was only available at the Hotel. Our room was HUGE with a wrap around balcony, refrigerator, dining/bar area. The Internet (corded) did not work in our room and there was no Wi-Fi in our room but by stepping out on the balcony there was access to the HOliday Inn Express' Wi-Fi, so we used that. We also could use the HIE Wi-Fi at the pool.
The kids loved the pool and mini waterpark. The slide was a huge hit. Everyone was very friendly and helpful. There was no business center which was a problem since we wanted to print something. The hotel staff tried to help but everything is hard wired into the hotel system so we were unable to access any printer. The breakfast was fantastic - cereal, biscuits and gravy, Krispy Kreme donuts, etc. we got down to breakfast close to check out time and it was packed but the staff happily refilled everything until the last guest was served. We requested late check out but could only get the time extended by 30 minutes, which was all the time we needed. Elevators were slow close to check out time, but we were only on the 3rd floor so we took the stairs. Great overall experience and would stay here again and again.
- Official Description (provided by the hotel):
- In the heart of action-packed Pigeon Forge, Tennessee, with a beautiful view of the Smoky Mountains, Music Road Resort Hotel offers first class accommodations and delightful southern hospitality. With its large, luxury guest rooms, Music Road Resort Hotel provides private balconies overlooking the river, a deluxe breakfast, and endless fun and relaxation at our seasonal outdoor water park and 24 hour indoor heated pool and hot tub. Escape to Music Road Hotel for an unforgettable Smoky Mountain experience! ... more less
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- Also Known As:
- Hotel Music Road
- Music Road Hotel
- Music Road Pigeon Forge