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“Fantastic!”

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Music Road Resort Hotel
Ranked #20 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fantastic!”
Reviewed May 28, 2013

Kids loved the pool area and the water slide its was also 3 foot in most places so i never had to worry about them getting in over there head! Breakfast was over the top and sooo yummy! was also a huge variety! pillows weren't that great but hey we brought our own anyways1

Room Tip: pick a lower floor cause your gonna have a wait for the elevator in the mornings!
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Hotel, responded to this review, May 29, 2013
Dear sambenner.

Thank you so much for choosing Music Road Resort as your place to stay in Pigeon Forge and for this lovely review! It is wonderful to hear that you and your family enjoyed the outdoor water park and your hot breakfast. We have feather and non-feather pillows to choose from so next time you stay with us please ask. We look forward to your next visit with us!

Yours in hospitality,
Sande Weiss
General Manager
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810 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
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English first
Birmingham, Alabama
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 28, 2013

This hotel was a little bit overated, reading the information online and other reviews, my children did enjoy the slide but the lazy river was very very short and small. The cleanliness of the hotel was ok and the rooms were very small.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank MoniqueJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level 5 Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 28, 2013

We decided on Music Road Hotel because we took our granddaughter. The pool looked nice and large and it was with a lazy river and cabana snack bar. We actually wanted a pool view room but had a river/mtn view and it was marvelous! Every employee was courteous and friendly. My advice, ask for a river view on upper floors.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 5 Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 28, 2013

I was pleasantly surprised when I entered this place. It has a great location near a lot of Pigeon Forge activities, and on the outside looks a little plain and dated. The inside is beautiful with a nice lobby, pretty pool, large rooms, and my favorite part - a deck with rocking chairs overlooking the river. We loved this place. Breakfast was nothing to shout about, but we ate it on the deck on a beautiful morning, so it was fine.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LadyBlue67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro NC
Level 5 Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed May 28, 2013 via mobile

Just returned from a great stay at the Music Road with my family. Travelling with my husband, mother-in-law and 2 children (3yrs and infant). We had a family suite which was perfect. The room had a nice living area and also a kitchenette with sink, refrigerator and microwave. It also had a large wrap around balcony with a nice river view. The bathroom is large with double sinks and one of the best hotel showers (good water pressure and temp control) I've had in a long time. Clean comfortable beds.

My 3 year old enjoyed the indoor and outdoor pool. We all found the breakfast (which is included) to be very good...especially the cinnamon rolls.

The location is good. Right off the parkway so you are close to all the action but set back out of the traffic and noise if you want to spend some quiet time.

Only a few notes about the room.
- there were no luggage stands which was not a huge issue, but strange.

- the kitchenette area had tons of counter and cabinet space but nothing except the fridge, sink and microwave. A small selection of silverware, plates, cups, bowls etc would be nice in a family suite. However, you could easily bring your own or get some plastic ware and paper plates from the store. We only stayed 2 nights so we didnt bother stocking up.

-the vertical bars on the balcony railing are spaced wider than some. My 3 year old could have gone through them without much trouble (given she is a bit of a monkey). Just something to be aware of with small kids.

We enjoyed our stay and would recommend this hotel to others.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EDSTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Hotel, responded to this review, May 29, 2013
Dear EDSTraveler,

Thank you for taking the time to leave this excellent review of our property. We are thankful that you chose us as you place to stay in Pigeon Forge and the Smoky Mountains. It is wonderful to hear that you and your family enjoyed everything Music Road Resort has to offer. The Family Suite is certainly one of our favorite rooms because of all of the space and beautiful river view. We appreciate your small points of improvements. We look forward to serving you and your family again soon!

Yours in hospitality,
Sande Weiss
General Manager
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Norton, Virginia
Level 5 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 23, 2013

Took a quick trip down to the area for a relaxing weekend. I usually stay in the Gatlinburg area as I like the atmosphere better, but on a whim I decided to try staying in Pigeon Forge. The hotel is extremely clean and well kept. The room and bed was comfortable and the in-room jucuzzi felt amazing to relax in. Large artwork in the halls throughout the hotel gave the place a quite elegance that was unexpected. The front desk staff was friendly, helpful and most importantly personable! You could tell they actually cared about the service they were giving instead of "working from a script".

I was worried that the hotel would be on the noisy side... they have a big pool complex and the indoor pool is open 24hr, but was pleased to find that there was little to no noise from the families with children that stayed there. The outdoor pool is pretty large and features a water mushroom, water slide, lazy river and a snack cabana in the center. They also have an indoor pool and a jucuzzi. All the pools were very clean and large enough to enjoy a pleasant swim, eventhough there were several people around the pool complex at the time.

Music Road Hotel also features a free breakfast that is on the average side, but as free hotel breakfasts go they have a great variety of items. Not only do they have the standard cereals, pasteries, fruits, etc. they also offer hot items biscuits, gravy, bacon!

My one and only complaint is that I was hoping to be able to hear the river as I had a river-facing room. The Little Pigeon however is pretty broad and quite in the area near the hotel and didn't have much of a "river sound" at the time. I was also the second floor, so didn't get a good view of the mountains/area above the tree line. My advice, unless you can get a room on the upper floor, the river-facing rooms probably aren't the best option.

Overall I was extremely satisified with my stay here and would definitely consider staying again.

Room Tip: If you're looking for a room facing the river, be sure to ask for one of the upper floors.
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank dannyboy8406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liberty SC
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 10, 2013

This was my first visit to Music Road Hotel and i absolutely loved it. The staff was extremely nice and made you feel at home. They answered all my questions thoroughly. I have been coming to Pigeon Forge for alot of years and i finally found the right place too stay. The room was very clean and neat looking. I had a amazing view of the mountains and riverview. Listening to the river was so relaxing and looking at the mountains was peaceful. The breakfast area is nice and the breakfast was good. This place will be my home away from home. If i could i would give more than 5 stars because you deserve it.

Room Tip: 5th floor is a good floor a view of the mountains and can still hear and see the river.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhendricks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MusicRoadResort, Manager at Music Road Resort Hotel, responded to this review, May 16, 2013
Dear rhendricks,

Thank you for sharing your experience with other travelers! We are honored that you are making us your home in Pigeon Forge, TN. It also brings us great satisfaction that you would consider our customer service, rooms, and breakfast as more than 5 stars! There is truly nothing better than going to sleep to the sound of the gently flowing Little Pigeon River under the majestic Smoky Mountains. We look forward to your next visit with us.

Yours in hospitality,
Sande Weiss
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Music Road Resort Hotel

Property: Music Road Resort Hotel
Address: 303 Henderson Chapel Rd, Pigeon Forge, TN 37863-2942
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pigeon Forge
#9 Family Hotel in Pigeon Forge
#9 Romantic Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Music Road Resort Hotel 3*
Number of rooms: 163
Official Description (provided by the hotel):
In the heart of action-packed Pigeon Forge, Tennessee, with a beautiful view of the Smoky Mountains, Music Road Resort Hotel offers first class accommodations and delightful southern hospitality. With its large, luxury guest rooms, Music Road Resort Hotel provides private balconies overlooking the river, a deluxe breakfast, and endless fun and relaxation at our seasonal outdoor water park and 24 hour indoor heated pool and hot tub. Escape to Music Road Hotel for an unforgettable Smoky Mountain experience! ... more   less 
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Also Known As:
Hotel Music Road
Music Road Hotel
Music Road Pigeon Forge

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