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“A Nice Hotel”

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Music Road Resort Hotel
Ranked #16 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Fayetteville, Tennessee
Level 5 Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A Nice Hotel”
Reviewed September 21, 2012

I went to pigeon Forge with my girlfriend. She was there for work. We stayed at the Music Road Hotel. It was a nice stay .They gave us a handicap room witch was not for us but it was a nice room. The hotel itself was very nice. the patio was nice and is next to the river. I recommend if you can to request the a room over looking the river. The hotel provided breakfast. The breakfast was good but not great. I recommend staying at this hotel.

  • Stayed September 2012, traveled on business
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Helpful?
Thank fayetteville007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Hotel, responded to this review, September 27, 2012
Thank you for your review. We agree, the rooms overlooking the river are absolutely beautiful. We are glad that you enjoyed your stay with use and we hope to see you and your girlfriend again soon.
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799 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
Raleigh, North Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2012

We chose the Music Road hotel because the pictures showed what seemed like a large pool and slide. Thinking we could stay and play here and save money on the larger and more pricey water parks. NOT! When we arrived we were highly dissappointed. The outside pool is small with a lazy river running about 50 foot. The slide wasn't much bigger. When we did go to the outside pool it was so crowded we decided to go inside. The clorine was so heavy that my sinuses began to burn almost imediately. Couldn't stay and enjoy it long. We left the pool area and decided to go back later that night with the hopes that we could enjoy the outside pool. They actually close the pool outside at dark. What a great dissapoinntment. With the stay we got a free buffet breakfast. All I can say is... YUCK! I may be a little spoiled to my own oldschool home cooking but the gravy tasted like it came from a can and the eggs from a carton. The coffee was nasty. The cereal was good. . You can make your own fresh waffles. They were ok. So if you are planning on saving money on breakfast and from the water parks because the hotel has a nice looking pool then this is not the place to stay. Other than that it was a nice hotel with clean rooms and fresh towels everyday. There are a lot of resteraunts and amusement within walking distance. A trolley stops right in front of the hotel every three hours and you can travel all the way to Gatlinburg and back for a $1. I did like the fact that I could purchase my Dollywood tickets there at the hotel and I got an extra day free. Bottom line, if you are just looking for a nice place to stay and can go everywhere without driving then this may be the hotel for you.
Good Luck.

Room Tip: We got a room facing the parking lot and it was ok. We could keep an eye on our cars and watch for t...
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  • Stayed August 2012, traveled with family
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Helpful?
1 Thank AmyP919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Hotel, responded to this review, September 27, 2012
Thank you so much for your review. We take every guest review very seriously and go to great lengths to improving on those experiences. It is great to hear that you enjoyed what the hotel had to offer and truly appreciate your honesty. We have certified pool technicians that maintain the water park and indoor pools at higher than industry standards. This ensures each guest can have fun but remain safe. Thank you again and we hope to see you again soon.
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Gallatin, Tennessee
2 reviews
Reviewed September 17, 2012

I like to say this is a great hotel, we arrive on Sept. 14-16 for the Car show, when I arrive I called coupled day before to let them know that will be checking in after 6 pm and they were nice we arrive and greeted with smile and friendly, we got to our room on the 3rd floor wow it amazing the room were big, and cleaned, the bathroom was big and cleaned and had a great view from my room, they had a big out door pool and it was nice (to me it was little cold) but everyone love it I love the in door pool and hot tub that was great. Breakfast was great (egg,bacon, buickit, cereal,fruits,toast,milk, orange juice, bagel) it was nice never had a hotel that variety of food, but the staff was great, I have been to many hotel in Pigeon Forge but this is the best I have been too the bed was soft and great. Elevator was little slow and did not mind that but all in all I will be making my reservation there with Music Road Hotel, that for sure. Just want to thank them for a wonderful weekend>( the only things I will not go during Car show traffic was terrible) but I enjoy my stay and be back next year for sure.

  • Stayed September 2012, traveled with family
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Helpful?
Thank Janice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Hotel, responded to this review, September 27, 2012
It was great to have you with us! Thank you so much for your kind review. Be sure to find us on Facebook so you can get updates on special discounts and Pigeon Forge area events (so you can avoid the Car Show traffic). See you again soon!
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Winchester, Kentucky, United States
2 reviews
Reviewed September 16, 2012

Very nice hotel with competitive prices in the area. Bed was very very comfortable... room was big.. bathroom was big... it was very quiet in and around the hotel, which was nice. It was also very very clean. Staff was very nice as well! Two complaints... we stayed in a jacuzzi suite and the jacuzzi jets were very very loud! At first, we thought there was something wrong with the tub, so we told the front desk. Apparently this was looked at, (this was just based on good faith from the front desk staff, because she did not know if maintenance actually looked at it, but she said they are usually right on top of things), but it was still very very loud, so we ended up just not using it, which was mildly disappointing, since we paid for it. So if you're looking for something with a jacuzzi, I recommend another hotel unless you want your entire floor to know you are in the jacuzzi. Second complaint... the breakfast was not very good. Other than that, it was a great stay!

  • Stayed September 2012, traveled as a couple
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Helpful?
Thank Ashley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Hotel, responded to this review, September 27, 2012
Thank you for sharing. We take customer reviews very seriously and strive to meet all our guest's expectations. We want each guest to have a pleasant experience and are continuously dedicated to improving that experience. Be sure to find us on Facebook and give our page a "like" for special discounts and Pigeon Forge events. See you all again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shady Spring, West Virginia, United States
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 10, 2012

We stayed in the spring, because our other hotel wld of had to of moved us 3 times because we wanted to come early and stay 2 extra days! So we booked here because of the lazy river and indoor and outdoor pools! The kids didnt want to leave the Hotel because of the pools! Me and the wife enjoyed them too!! The hotel was in a decent location, not close enough to the main strip but still close! We had a blast here! The breakfast was one of the best we had ever had anywhere! Room was clean and offered a good view of King Kong(kids,lol)!

  • Stayed May 2012, traveled with family
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Helpful?
1 Thank Wayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Hotel, responded to this review, September 14, 2012
We are so thrilled that you and your family had a wonderful experience! We strive for only the best for all of our guests. When you and your family return, make sure to ask for our famous Family Suite. It features a snack area/kitchenette, wrap around balcony overlooking the Little Pigeon River, and is so spacious you just might be tempted to organize a game of touch football! We hope to see you all again very soon! Be sure to follow us on Facebook and join our email list for specials and event updates!
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nc
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 5, 2012

We just returned from a long weekend trip to Pigeon Forge. This was our first stay at Music Road Hotel. The rooms and property was very clean, staff was friendly and the outside pool area was very nice. The kids loved the waterslide and the driving board was is very rare at hotels these days. The staff was very friendly and helpful. Breakfast was okay pretty standard hotel breakfast food, no better, no worse. We stayed in the family suite which was a very nice size room with 2 queen beds and a sleeper sofa. It had a large patio area. Our room was on the first floor so our view was of the trees behind the hotel. My only complaint with the room was the mattress really need to be replaced. Probably the most uncomfortable bed I have ever slept in. Otherwise I would stay there again.

  • Stayed September 2012, traveled with family
    • Value
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Helpful?
Thank carolinagrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Hotel, responded to this review, September 11, 2012
Thank you for sharing your stay with us! It brings us so much joy to know that our guests are having wonderful experiences. When you are staying with us, you are family and family comes first. We teach every employee to go above and beyond to make sure our guests are comfortable. We of course are taking action to make sure each and every mattress is up to our high standards of comfort. Thank you for sharing and we hope to see you all again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeBary, Florida
Level 1 Contributor
3 reviews
Reviewed August 28, 2012

Highly recommend this hotel for family stays. We spent a week in Tennessee, wih the last 3 days in Pigeon Forge, here at this wonderful hotel. Great location within walking distance to many eateries, shops and attractions as well as having a trolly / bus stop right in front, that will get you anywhere else you need. Room was wonderful, clean, quiet even though there were many kids at the hotel, very family friendly. They have a great breakfast each morning complimentary and hot, great way to start the day! Beds were very comfortable. Two very inviting pool areas, one outside with a small lazy river and one in-doors. I could very easily see staying there again, if and when we return, and would recommend it to friends.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Music Road Resort Hotel, responded to this review, September 11, 2012
Thank you so much for sharing your stay with us! We are so thrilled that we were able to make your vacation a memorable one. Because you are part of the family now, just know we believe that family comes first. Make sure to follow us on Facebook and at MusicRoadHotel.com for upcoming Pigeon Forge events and special discounts!
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Additional Information about Music Road Resort Hotel

Property: Music Road Resort Hotel
Address: 303 Henderson Chapel Rd, Pigeon Forge, TN 37863-2942
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pigeon Forge
#9 Romantic Hotel in Pigeon Forge
#9 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Music Road Resort Hotel 3*
Number of rooms: 163
Official Description (provided by the hotel):
In the heart of action-packed Pigeon Forge, Tennessee, with a beautiful view of the Smoky Mountains, Music Road Resort Hotel offers first class accommodations and delightful southern hospitality. With its large, luxury guest rooms, Music Road Resort Hotel provides private balconies overlooking the river, a deluxe breakfast, and endless fun and relaxation at our seasonal outdoor water park and 24 hour indoor heated pool and hot tub. Escape to Music Road Hotel for an unforgettable Smoky Mountain experience! ... more   less 
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Also Known As:
Hotel Music Road
Music Road Hotel
Music Road Pigeon Forge

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