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Reviews (922)
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All reviewsdiving boardlazy rivercinnamon rollsindoor poolconvention centeroverlooking the riverfamily suiteopen hoursbagelssausage gravybiscuitsvery nice hotelgreat place to stayloved this hotelkids loved the poolhot tubpigeon river
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Reviewed July 10, 2012

This has to be my all time favorite hotel! We stayed for our anniversary this year and everything was perfect! We had a king suite with in room jacuzzi overlooking the river that runs behind the hotel. The hotel staff were super with helping to pick out a place to eat. They have a beautiful pool with a waterfall and lazy river ride. The also serve a hot complimentary breakfast and a large dining room, lobby with large chairs and an outside balcony overlooking the river. I booked on-line and received a discount for doing so.

Room Tip: If you book online, make sure you do from the main website. They have more options for rooms than some of the other sites and I couldn't see any difference in price.
  • Stayed: June 2012, traveled as a couple
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Thank SantaRosadweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

My main concern with any hotel stay is the cleanliness................Music road hotel was very clean, comfortable and had spacious rooms. Breakfast buffet was wonderful, full breakfast available. Staff was very helpful and friendly. Make sure you know which building you are booked at before unpacking car. I prefered the Music Inn, indoor pool seemed nicer. Loved the fact indoor pool is 24/7. Overall was very happy with our stay and wouldn't look for anything else if staying in a hotel setting.

Room Tip: Music Hotel seemed to have more children; the Inn seemed a little quieter
  • Stayed: July 2012, traveled as a couple
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1  Thank Mare1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2012

My husband and I love the Music Road Hotel. We've stayed a few times, and everytime has been a great experience. They're rooms are spacious, very clean and neatly decorated. Beds are so very comfortable and bed bug free! Which if you travel anywhere in Pigeon Forge or Gatlinburg, TN, I would strongly advise you to check your bed for critters!

The free full- breakfast is a must have and enjoyable. They offer eggs, bacon, biscuts and gravy, even bagels and sweet muffins if you prefer, orange juice and apple juice as well as coffee for adults.

They have a 24 hour indoor pull and jacuzzi, which is lovely.

They also have an outdoor pull with a convieniant cobanna to enjoy refreshments that you can charge to your room.

Over all, staying at the Music Road Hotel is a great experience and I highly recommend it.

Room Tip: The executive and honeymoon suites are the most spacious, which include a two person jacuzzi in the room.
  • Stayed: July 2012, traveled as a couple
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Thank CYRY33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

Room was very large with two double beds. Very clean. Bathroom was large,clean and had double vanities. The pool was awesome!!! It was a large pool and had a lazy river, slide, diving board and fountain.
The breakfast was okay. The bacon wasn't crisp, like it hadn't been cooked enough. Not sure?? The eggs tasted different; not inedible but just didn't taste exactly right. But they had biscuits, gravy, fruit, muffins, cinnamon rolls (which they were always out of) cereal, milk, juice, coffee so we had enough to eat.
Internet was spotty. The majority of the time we could not connect.
Housekeeping was courteous as was most of the front desk personnel. We went to the front desk to buy Dollywood/Splash Country tickets but the transaction wouldn't go through on our card for some reason so we had to use the computer in the lobby and had no problem purchasing our tickets so I don't know if the front desk didn't know how to do it or just didn't want to do it.
I would have rated this hotel excellent if not for the 1.breakfast(okay) 2.internet(spotty) 3.some of the front desk personnel.

Room Tip: Ask for a room away from the elevator. We liked our room. Would try to get a river view next time. Our balcony overlooked the parking lot. Still it was very quiet on the balcony.
  • Stayed: June 2012, traveled with family
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1  Thank DCDOLLY2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

For several years I have conducted a conference and equipment show at this hotel and convention center. My group usually, for four days, books all of the rooms at the Music Road Hotel and the Music Road Inn across the street. In all of the years that I have booked this hotel, I have never had a complaint from one of my attendees. I have never received anything except professional service. The hotel staff continues to do a great job with our group. We are booked through 2014.

My thanks to the Music Road Hotel and Inn and thanks to the hotel staff.

Room Tip: The river view room are the best. The higher floor the better view of the smokies.
  • Stayed: June 2012, traveled on business
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1  Thank tnbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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