Our Family have stayed at Schular for the past 18 years. This trip was pretty bad. We stayed in room 107. We had requested to stay in the main building when we our reservations was made. That did not happen. We got there at 3:20 P.M. they told us check in time was not till 3:30? The man was really very rude. We left and came back at 4 p.m. When presented what room we was getting. I stated this was not what was promised I had my Confirmation Print out. The young ladies stated we have no other room to place you in. While flirting with these young men who was checking in, who also indeed got a room after I got my key card where I wanted to be. They was remolding the breakfast area. We stayed for 4 nights. They set up in the pool are, they did not even have fruit or toast. Breakfast is a big deal fr families on a budget. We had to go to the store everyday. The second evening I went to the rest room, only had to do #1 and tried to flush. Had to call the front desk to help. The man came in had to use a snake to fix, knocked my brand new swim suit of the floor that cost 79 dollars and wiped the floor up with our towels. I took a comment card and wrote the company to complain. Got no reply, I could not believe the company did not try to make it right for we have been repeat vistors and stayed more then a few days each time. There was a older couple we meant and the front desk kept calling them and threating to put them out for loudness when it was the room next door to them that was making the noise. They called this couple 6 times and even went to the room at midnight.
- Official Description (provided by the hotel):
- Discover a family-friendly, elegantly affordable hotel in the heart of Pigeon Forge within walking distance of area attractions and popular restaurants. 198 beautiful rooms, indoor and outdoor pools, free continental breakfast, and more await you. ... more less
- Reservation Options:
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- Also Known As:
- Shular Hotel Pigeon Forge
- Park Inn Pigeon Forge
- Shular Inn Pigeon Forge