This Is by far the worst hotel we have ever been too. We had 2room on third floor. The housekeepers did not change sets like we asked all they did is throw the sheets and blankets back together on bed. I opened the dresser next To bed there was a used nose thing that's used in a pool. That's is nasty the housekeepers should have got that out. That is not a job the travelers to do. Also the phone did not work on either room. They did not empty the trash. There were multiple holes in the wall. Fridge would not close all way. Front desk told me to call Royal inn because that where the manager is. He laughed at me on phone. He is a very rude manager. Just because the way he treated me on the phone as a paying customer I would not stay or do anything that this particular person is a manager or owner at. Will never ever stay at mountain vista inn AGAIN even if it the last hotel in the area. Will never stay anywhere that person is owner manager of again either.
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- Also Known As:
- Family Inns Of America - Twin Malls Hotel Pigeon Forge
- Family Hotel Of America
- Family Hotel Pigeon Forge