My husband and I chose a non-smoking KING bedroom with an AWESOME sofa bed for our 4-yr old son. The room was very clean and neatly decorated. It was not over the top or really fancy if that is what you are looking for. The bathroom is quite small but very clean. Facial soap bar and a small packet of shampoo and conditioner is provided. There are vending and ice machines on all floors. We loved the pool simply b/c it is indoors and the ceiling could be slid open with the help of a clerk to provide an outdoor pool experience. Surrounded by sliding glass doors on all sides that opened during the day and evening hours, also two small patios are off both sides of the pool. Limited breakfast selections but the area is kept clean and full. Biscuits & gravy are provided! Wonderful coffee with premium syrup flavorings offered as well. Our biggest complaint was.... we arrived on a Tuesday and had only booked our room online for one night, to make sure we liked the place. We checked a few other local hotels out that couldn't compare to the cleanliness of the Red Roof, so we came back in Tuesday evening and asked the clerk if we could book the same room for the next two nights being Wednesday & Thursday making check-out Friday. He said sure no problem with a smile... We were doing some online banking via the free wifi the hotel provided which did not include our hotel floor #2 for some odd reason. We could pick up floors #1 & #3.... We noticed we had been billed for the first night, then 2 nights together (wed& thurs) and then for a fourth night we had not requested for $15 more than the other nights as well... We immediately approached the front desk, apparently the clerk had been confused on what day we were checking out. The clerk explained she had fixed it on Red Roof's side, but it would be up to our bank to release the pending transaction.... So, several days later, we still have a hold on those funds for that particular day, the other nights have already cleared the bank. Apparently, transaction mis-haps like this take about 10 days to clear up... so just watch your billing! Other than that we loved our stay. :)
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- Also Known As:
- Red Roof Pigeon Forge Hotel Pigeon Forge
- Red Roof Inn Pigeon Forge
- Red Roof Inns Pigeon Forge
- Pigeon Forge Red Roof Inn