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“nice place”
Review of Smoky Shadows

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Smoky Shadows
Ranked #69 of 92 Hotels in Pigeon Forge
Reviewed September 18, 2013

the hotel was very clean and the staff there took real good care of us and are needs . I would stay there again real soon the room service woman was very good we need more plows and she found us some . CLEAN PLACE


  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Terry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 - 279 of 508 reviews

Reviewed September 4, 2013

I have been staying in this place for 5 years and we love it the towers are great clean and both in door and outdoor pool is great wouldn't stay anywhere but here in pigeon forge. thanks for keeping me and my sister coming back again and again

Room Tip: Stay in the Towers they are great very clean place to stay pools are great employees very friendly a...
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  • Stayed: August 2013, traveled with friends
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1  Thank blondiej62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

This hotel has 2 buildings. From the looks of it, your stay can be good or bad depending on which building you are put in. One of the buildings(the one that houses the front desk) is old and run down. I could see into one of those rooms and they were no where near as nice as the one I had. The newer building we stayed in had a beautiful room with a beautiful view of the river. The room was clean, smelled nice, and had a jacuzzi tub.

  • Stayed: July 2013, traveled with family
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1  Thank Melody M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

We just Loved this place.. We was surprised how clean the place was! The price was very Good as well. Very Nice Jacuzzi in the room and a very nice indoor heated pool and a very nice outdoor pool . The Motel has a very "Safe" feel to it. Also many wonderful places to eat close by. Pet friendly! Thanks Guys for taking pride in the motel !! Great Job!

  • Stayed: August 2013, traveled with family
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1  Thank CLG1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

we found a great room that was clean, comfortable and the private balcony overlooking the little pigeon river was the icing on the cake. i did not use the outdoor pool it was to chilly but the inside pool was very warm and clean. there was available handicap parking. the beds were firm with plenty of pillows and covers. the front desk staff was as helpful as anyone could ask for. i plan on staying here again. we stayed september 2012.

Room Tip: never accept the first rate offer, they usually come down in price.
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  • Stayed: September 2012, traveled with friends
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1  Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

My husband booked a room at this hotel in April 2013, after reading the reviews I cancelled the room a few hours later. We were charged for the room one week after he had booked the reservation for (that I had cancelled). The hotel staff is by far the rudest people we have ever come into contact with, they refuse to discuss the matter at all. We have been hung up on and told that they are slammed and to call back, only the be told the same thing. The supposed manager said that we checked in because that's the only way they charge a card, but when my husband asked for the information that he would have had to given upon check in she too hung up on him!!!!! We have been back and forth with this hotel for almost a month now and still have not been refunded the money that NEVER should have been taken by this hotel. It amazes me how they know they have made the mistake of charging us but REFUSE to admit to their mistake and make it right. COMPLETELY FRUSTRATED!!

  • Stayed: July 2013, traveled with family
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2  Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

Disgusting...my family and I rented a room for one night on July 28th. The outdoor pool was so filthy and smelled like a pond. Free breakfast was grits and coffee....not even any juice or milk. The wifi didn't work. The beds were as hard as a cement slab. There is a small sitting area outside near the pool that the hotel allows the drunks to sit and drink during the late hours of the night. The best part... when we were getting ready to leave, my kids noticed two ducks swimming in the outdoor pool. Guess that explains the smell and why it looks so nasty. We really aren't picky people we just want a clean bed and to feel safe where we stay. Smoky Shadows is a horrible run down motel....don't waste your money here.

Room Tip: do not stay at this hotel
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  • Stayed: July 2013, traveled with family
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1  Thank melissa673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smoky Shadows

Address: 4215 Parkway, Smoky Shadows Motel And Conference Center, Pigeon Forge, TN 37863-4011
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 92 Hotels in Pigeon Forge
Price Range: $67 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Shadows 2*
Number of rooms: 157
Reservation Options:
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Also Known As:
Smoky Shadows Motel And Hotel Pigeon Forge
Smoky Shadows Hotel
Smokey Shadows Hotel

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