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“review of stay in Pigeon Forge” 3 of 5 bubbles
Review of Microtel Inn & Suites by Wyndham Pigeon Forge

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Microtel Inn & Suites by Wyndham Pigeon Forge
Ranked #21 of 90 Hotels in Pigeon Forge
Certificate of Excellence
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1,286 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • German first
  • Any
English first
Georgia
1 review
3 of 5 bubbles Reviewed December 19, 2012

The room we stayed in was spacious and was clean (the towels were very thin). However, the property was obviously built before ADA guidelines were implemented and before continential breakfast became an amenity of this hotel chain (or before continential breakfast became "popular" as an amenity). The breakfast nook was on the fourth floor of the hotel in a renovated room rather than in a nice area on the ground floor and close to the check-in desk. It was equipped with booths obviously recycled from a restaurant. Very odd placement and appearance. The "gravy" was watered down. --The room was supposed to be ADA but the tub was a regular tub and the shelving (for storing toiletries) were wooden cutouts mounted to the wall and were quite small (not big enough to put anything on). The sink was a pedestal sink so there was no where to put anything (no countertops at all).

I cannot complain about the price and we were greeted and treated well. We asked for blankets (there were none in the room) and were given two. Overall, I guess I expected better appearance and asthetics considering the hotel is part of the Microtel chain. We were going to stay three nights but left after one and went to another down the street.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KENOSHA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed December 18, 2012

There was some kind of dirty rag in one of the drawers. Then we found stains and pieces of hair all over the sheets. The night clerk could speak about as good of English as I could Russian or Chinese, so we got no where. We were tired and it was late so we slept with out clothes on. Upon check out the clerk very weakly said he was sorry and gave us a business card that is supposedly good for a one night stay through 2013. I am not sure that will be very helpful. The odds I would not give it to my worse enemy. However I might give it to the CEO of Wyndam and ask him to spend one night at this hotel and see first hand how they treat the handicapped/disabled in an accessible room.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank jimorel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelManager28915, Manager at Microtel Inn & Suites by Wyndham Pigeon Forge, responded to this review, December 19, 2012
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

I work really hard to fix these Issues on site, I'm sorry I could not satisfy your needs while you were here,

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 865-453-1116.


Sincerely,
Dan Karnes
Manager
Microtel Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crossville
2 reviews
4 of 5 bubbles Reviewed December 8, 2012

Affordable, clean accommodations. Staff was very pleasant. I was especially impressed with the honesty of the room cleaner, Jose, who found and prominently left a special charm for me that he found while servicing the room. I was so grateful.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank CrossvilleDeBeW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Pigeon Forge

Property: Microtel Inn & Suites by Wyndham Pigeon Forge
Address: 2045 Parkway, Pigeon Forge, TN 37863-2960
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Pigeon Forge 2*
Number of rooms: 71
Official Description (provided by the hotel):
We are under new management! Close to Wonder Works and the Hatfield and McCoy Dinner Show. Book a room at Microtel Inn & Suites By Wyndham Pigeon Forge near Great Smoky Mountains National Park. Our Pigeon Forge hotel is just a short drive from the best Pigeon Forge has to offer, making your stay with us fun and easy. Brighten your morning with our free continental breakfast with hot food items. Before you head out for a day of exploring, check your email with free high-speed Internet access, or go for a swim in our seasonal outdoor pool. Our pet-friendly hotel offers free parking and guest laundry services. Handicapped-accessible rooms are available at our hotel, We are 100% smoke free. ... more   less 
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Also Known As:
Microtel Suites At Music Road Hotel Pigeon Forge
Microtel At Music Road
Microtel Pigeon Forge
Pigeon Forge Microtel
Pigeon Forge Music Rd Microtel Suites

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