OK, My family and I were on our way to Gatlinburg, and decided to stay one nite in Pigeon Forge and boy was it a nite.
First of all, the MGR was the one at the desk to greet us, And man Mary Mary was not quite contrary, she was so short with us and to busy talking to apparently her staff, (WHOM WAS LETTING HER DO ALL THE WORK) and then when we finally got to our room, it was not even clean. A housekeeper told me she was getting to it next, so we waited in the lobby area with discusting cookies and day old coffee. While we were there alot of nicely dressed people walked passed us and did not even greet us or give us the time of the day, My wife asked the Desk Gal whom they were and apparently it was the OWNERS and Corporate People.
When we got to our rooms it stunk, they offered a OZONE machine and guess what it stunk worse. So I came down after 10 minutes and said "I CAN NOT STAY HERE. And although they refunded my money MARY was not very friendly about it, and looking on this site I am not the only one it has happened to here.
- Official Description (provided by the hotel):
- Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. Grandmas' Kitchen offers a full hot breakfast buffet. ... more less
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- Also Known As:
- Country Cascades Hotel Pigeon Forge
- Country Inn Pigeon Forge
- Pigeon Forge Country Inn