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Country Cascades Waterpark Resort
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Reviews (1,342)
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718
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56
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All reviewsthe penthousefront desksummit towermissy groomsnew towerwafflesroom was cleanindoor poolhot tubcookiesenjoyed our staywater slidesbiscuits and gravythe breakfast areabreakfast staffthe entire staffgreat place to stay
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1,074 - 1,079 of 1,342 reviews
Reviewed August 4, 2013

We stayed at country cascades resort for our honeymoon. Julie at the front desk was great and everyone was very friendly. We will Def b staying again three again. Thank u to everyone that made our stay a great experience

  • Stayed: July 2013
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Thank Curtis27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded August 5, 2013

Thank you for choosing us on such a special occasion. We are glad that everyone was friendly and that you enjoyed your stay. We are glad we were able to add positive memories to your special day. Congratulations! and we look forward to seeing you again.

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Reviewed August 2, 2013

We stayed here 5 nights. It was a really nice room.. they keep it VERY clean. The hotel is a couple streets over from the main parkway, so its peaceful.. only downside was the pools. The outside pool was small, the inside was supposed to be heated, but it was always cold, and dirty. And the bleach in the hottub was WAYY TOO STRONG. If the pool is a big deal, I don't recommend this place, but just for the rooms, its a good deal.

Room Tip: 2nd floor is good if you want to be close to the breakfast, 6th floor is the cleanest though.
  • Stayed: August 2013, traveled with family
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Thank Kelli-Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded August 5, 2013

We appreciate you taking the time to share your experience with others. We are glad you enjoyed the peaceful atmosphere our unique location offers. Sorry you had issues with our pools. We are definitely looking into what we can do better, to prevent any problems in the future. Thank you for bringing it to our attention. Thank you for choosing Country Cascades, and we look forward to seeing you again!

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Reviewed July 31, 2013

Had a long weekend with my family and really enjoyed it. The hotel was clean and extremely nice.
The breakfast was great, my son really got a kick from Michelle cooking the omelets and flipping the omelets into the air while she was cooking them. The pool was nice and cool on the hot summer days. Cant wait to come back

  • Stayed: July 2013, traveled with family
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Thank brett b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded August 5, 2013

Thank you for taking the time to write a review. We are so glad to hear that we were able to meet your expectations. Our staff tries to make everyone feel welcome while providing a clean environment. Michelle is glad she was able to make your son's trip memorable! Thank you for staying with us, and we look forward to seeing you again!

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Reviewed July 30, 2013

I really enjoyed my stay at the Country Cascades Hotel in Pigeon Forge TN. The room was very clean and nice. The employees were very nice. The location is great. Breakfast was great also. The only reason that I did not give it 5 stars is because there was no internet access on the second day of my stay and the room smelled like smoke even though it was a non-smoking room. I figure the manager can't help it if some moron can't follow the rules. I will definitely stay there again.

  • Stayed: July 2013, traveled as a couple
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Thank DebJ83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded July 31, 2013

We are glad to hear you had a great stay! Especially glad you found the staff friendly. It is our goal to create a clean, friendly environment for our guests. We understand the importance of creating a "home away from home". We thank you for taking the time to share your experience with others. Sorry about the internet on your second day. We will definitely investigate that issue further, to prevent any problems in the future. Look forward to seeing you again!

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Reviewed July 28, 2013

This was our second stay. We highly recommend Country Cascades. Clean room and great beds. Friendly and helpful. Mickala and the breakfast ladies are super! Quiet, as it is off the main drag.Booked through reservation line. Check in was a breeze. can't wait till our next visit!

  • Stayed: July 2013, traveled with family
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Thank JudyWicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades Waterpark Resort, responded to this reviewResponded July 29, 2013

Thank you for taking the time to write a review. We are so glad you decided to stay with us again! Mickala and the rest of the staff appreciate your acknowledgement of their service. You are right about location, we are far enough away from the main drag to be quiet, yet close enough to all Action Packed Pigeon Forge has to offer. We look forward to seeing you again!

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