We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Nice”
Review of Country Cascades

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Country Cascades
Ranked #16 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very Nice”
Reviewed July 16, 2013

I really liked this hotel. It had a nice little cozy lobby with pretty staircase. My room was very nice and the bed was cozy. It was close to everything and I could a ferris wheel in the distance. The staff was very friendly checking in and checking out. I did not eat the breakfast because I slept too late lol The staff were very friendly both checking in and checking out. Would definitely stay again.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades, responded to this review, July 17, 2013
Thanks for taking the time to share your experience with others! We are glad you found our location convenient and enjoyed your stay. Sorry you missed out on our breakfast with made to order omelets, but we are glad you were able to sleep in. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,157 reviews from our community

Traveler rating
    605
    335
    123
    51
    43
See reviews for
498
333
22
47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Boynton Beach, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 8, 2013

I booked this hotel through a travel company who scheduled my entire Pigeon Forge trip. The location is fantastic! The hotel is in the perfect location; close to plenty of shops, restaurants and entertainment. Unfortunately, I am very disappointed with the overall atmosphere of the hotel. The room was very musty smelling/clammy and we found stains on the bed sheets. The hotel seems very outdated and just a non memorable atmosphere. Plus, right when we arrived for check in the front desk clerk was making it very clear she was frustrated with another staff member for not completing a form that day. Personally, that was not the time nor place to be discussing that matter in front of guests.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review, July 11, 2013
Thank you for enjoying the location of our property. As you stated, we are located near so many attractions, restaurants, and shops. We are disappointed and apologize that your experience was not as expected. We strive to provide a clean, attractive “home” for our guests at an affordable price. We hope that you will visit again so we may show you that we want your experience to be all that you expect. We hope also that you took advantage of the slow rippling river with its wildlife found on property; maybe by even enjoying a picnic. Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2013 via mobile

We stayed for 2 nights over the weekend and our room was clean ad we had breakfast both morning at the hotel and it was a great breakfast. But one of the days we were wanting to go swimming down at the pool at the hotel and there were some people sittin out there. And they were watching us and saw us get in the pool and as soon as we got in they made us get out to do a photo shoot. They could have atleast told us BEFORE we got in the pool. So we went to the indoor pool and we set out stuff down on a table and they made us get it off and took the table for the photo shoot! They could have had a sign up telling people they were doing a photo shoot and what time they was doing it. So people knew to not get in the pool

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Knh19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades, responded to this review, July 10, 2013
Thank you for taking the time to write a review, we appreciate the feedback. We are glad you found the rooms clean and the breakfast enjoyable. We apologize for not handling the "Pool Shoot" in a better manner. We normally try to make guests feel welcome in all areas of our hotel. We will take the feedback and handle future events in a more courteous way. Our staff thanks you for acknowledging their cleanliness and service. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, AL
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 8, 2013 via mobile

The hotel is close to a lot of activities to keep you busy. The outdoor pool was nice, but the indoor poor was murky and smelled of too much chlorine. Beds were comfortable but the spread on the bed never stayed on the bed...slippery on both sides! The complimentary breakfast was very nice..the woman making the omelets was wonderful and a very patient person. She made one after another from 7am until 1030am...30 minutes longer than closing...what a trouper! Nice friendly staff, too.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades, responded to this review, July 10, 2013
We appreciate you taking the time to provide feedback and writing a review. We are glad you found our service at a high level, especially during a busy week. We try to make every guest feel welcome. The breakfast crew, along with the rest of our staff try to go out of their way to provide a memorable stay. Thank you for acknowledging them. Looking forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 8, 2013

It was my families first & last time staying here and when we first walked into the hotel it smelled like chlorine and the first room we were given smelled like some one smoked a whole carton of cigarettes in the room and the toilet didn't work so after we complained we were given another room which was clean. the rooms were small the beds were full size bed instead of queen like Country Cascades advertises and were not comfortable and the pillows were flat.We will not be staying here again and will not recommend this hotel to anyone.

  • Stayed July 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mcherry205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review, July 10, 2013
Thank you for your review. It is greatly appreciated. We are pleased that the staff moved you into a different room but it saddens us that you found the pillows to be of inferior quality since we actually just replaced our pillows with new ones. It also saddens me that the bed seems small as they are queen sized. Hopefully, you are use to sleeping in your own bed and ours just seemed a bit small. Please know that we take seriously your concerns and evaluate them carefully. We really appreciate your visit and would love to have you visit us again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, Ohio, United States
Level Contributor
5 reviews
Reviewed July 5, 2013

Our stay at this hotel was great the staff is very friendly and helpful it is also right is right in the middle of everything in pigeon forge we loved our stay and we will be going back to stay here in the future

Natalie G.

Room Tip: all the rooms are great so any one you get you will love
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades, responded to this review, July 10, 2013
We are glad you had a pleasant stay with us. Thank you for writing a review. You are right about our location. We are just one block off of the Parkway and within minutes from most of what Pigeon Forge has to offer. We look forward to seeing you on your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Level Contributor
3 reviews
Reviewed July 2, 2013

If you want great service, a clean room and to literally be located near several (at least 30) attractions, then I implore you to stay at Country Cascades. The staff is friendly and eager to please. I had the awesome experience of working with Missy Grooms. She was attentive, efficient and extremely effective ...my family and I had the best time and recieved the best service. Rooms are affordable. Many hotels promise you clean rooms or a good continental breakfast but when you arrive, you realize you've been "HAD" - WILL NOT HAPPEN HERE. . Country Cascade delivered!!!!!!!

Room Tip: I was with a group- all rooms were great. I really enjoyed the Executive Suite.
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toriLouisiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Country Cascades, responded to this review, July 10, 2013
We are so glad you had an awesome experience while staying with us. Thank you for taking the time to write a review. We are known for our "Above Average" complimentary breakfast. Lavon, Karen, and April are great at providing breakfast for our guests. Our entire staff works "overtime" to give our guests a friendly environment with personal service. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
0.8 mi away
The Inn On The River
The Inn On The River
#2 of 91 in Pigeon Forge
2,207 reviews
0.2 mi away
Arbors at Island Landing Hotel & Suites
0.6 mi away
Clarion Inn Dollywood Area
Clarion Inn Dollywood Area
#5 of 91 in Pigeon Forge
2,349 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Ramada Pigeon Forge North
Ramada Pigeon Forge North
#23 of 91 in Pigeon Forge
1,730 reviews
2.3 mi away
Creekstone Inn
Creekstone Inn
#28 of 91 in Pigeon Forge
1,001 reviews
0.6 mi away
MainStay Suites
MainStay Suites
#7 of 91 in Pigeon Forge
602 reviews
Show Prices
Show Prices
Show Prices

Been to Country Cascades? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Cascades

Property: Country Cascades
Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 236
Official Description (provided by the hotel):
Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Country Cascades reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing