First of all, the front desk was very cordial and pleasant. We had a nice visit with Katie as we had visited her hometown once upon a time. The dining staff could not have been better; everyone made you feel at home for breakfast. However, the cleaning staff needs to CLEAN!!! Our room was filthy. The bathroom floor had not been cleaned, carpeted floors not vacuumed and the chair had stains. The bathtub was not cleaned dring our visit and I used my own Lysol before using anything. On the minor side: There were no pens or note pads in the room. No extra linens (blankets, pillows). There was one chair for a room for four people.
- Official Description (provided by the hotel):
- Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. Grandmas' Kitchen offers a full hot breakfast buffet. ... more less
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- Also Known As:
- Country Cascades Hotel Pigeon Forge
- Country Inn Pigeon Forge
- Pigeon Forge Country Inn