We had the SAME experience. We called ahead of time and were quoted $24.95 per horse and $16.95 for our small child who doubled. My wife paid for the horse ride (expecting a charge of around $80 or so) - she came out and told me it was $100.00. Shortly afterwards, we went back in to question the over paid cost. There was another clerk at the desk who was ringing up the cost for another family in front of us. He recognized the charges were higher than expected as well and he questioned it. The clerk behind the counter when asked about it said, "It is the sales tax - it is high and will get you every time." The man never did question it further. So after he left I asked the clerk the sales tax rate. She said, "I don't know but I do know if I charge $10.00 it rings up $10.98." Takes no Einstein to figure it and and WHO does not know their tax rate!!! GIVE ME A BREAK! Ready for some math and how we got took?
$24.95 x 3 = $74.85
$16.95 + $74.85 = $91.80
Less $16 ($4 per person coupon) = $75.80
Now - I will be EXTREMELY generous and give her a 10% sales tax rate!
$75.80 + 10% Tax = $83.38
We gave her $100 - go figure!!
First time we rode horses in the Smokies - won't be the last time - but it is THE LAST TIME with the so called Ponderosa!!!
Ponderosa!!! We felt we got took on our trip by you and we did!!! But you have lost this customer for forever!!! We will never be back to be scammed and cheated again!!!!!