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Clarion Inn Dollywood Area
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Reviews (2,452)
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1,090 - 1,095 of 2,452 reviews
Reviewed November 13, 2013 via mobile

Picked this hotel for my anniversary trip because of the trip advisor reviews. It did not disappoint! I am super picky when it comes to hotels and this one was super clean. I always check a room before I put my stuff in it. I did not see one speck of dirt or any hair from previous guests,which I see often when I travel and its gross! Breakfast, hot tub, & massage chairs were excellent! Staff was super nice especially Cory, who went out of his way to be helpful and friendly! This place is top notch and we will be back!!

  • Stayed: November 2013
    • Value
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2  Thank JackiJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this reviewResponded November 14, 2013

Thank you for the wonderful comments about our staff and your service. We are glad that you have made us your go to hotel for Pigeon Forge and the Great Smoky Mountains. We are always trying to offer different services and amenities to our guests in order for their stay to be more enjoyable. One of the many services our hotel offers at our front desk is the ability to buy attraction and show tickets at a discounted rate which helps our guests save money while in the area. There is always so much to see and do here that we want every family that visits to have special memories. Part of those memories are being able to see and do all that you can. So, if you need help or just have questions about the area just stop by our front desk. We will see you again soon here at "The Most Fun Place to stay in the SMOKIES!!

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Reviewed November 10, 2013

We stayed a couple nights. Nice clean hotel, great price. We booked 4 rooms, for our family. I loved that it was 100% non smoking. Everyone was very friendly and helpful. Great location, right in the middle of all the attractions. The staff was very helpful with directions and they also offer many local discounts. They offered many choices for breakfast...even had an omelette station. Indoor and outdoor pool, and hot tubs. The fire pit was a nice extra... I brought stuff to make s'mores but we ran out of time...maybe next trip.

  • Stayed: November 2013, traveled with family
    • Value
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Thank Joh1Kar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this reviewResponded November 11, 2013

We appreciate your wonderful review and the staff and management are happy you enjoyed your stay. We are so looking forward to your next visit. Many of our guests like the out door fire pit and it as well as the outdoor hot tub are open year round. There are so many things to do and see in the area and the front desk can help make your time more efficient, all while saving you money. Thank you for making the Clarion Inn Pigeon Forge your Home away from Home and we look forward to seeing you back on your next visit.

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Reviewed November 8, 2013

This was a great hotel. Our room was good size and laid out well. The bed was very comfortable.
The hot breakfast was awesome including an assortment of everything you can imagine including omelets made to order. The extra amenities at this hotel including massage chairs, swimming pools, balconies with a view, are just amazing. The staff of hotel are very friendly and helpful in every way. If you a plan a stay in the Smoky Mountains, this is a must stay hotel. We will be back.

  • Stayed: October 2013, traveled as a couple
    • Value
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Thank stanley e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this reviewResponded November 9, 2013

Thank you folks from Oliver Springs for making us your go to hotel and for your compliments. We looked up Oliver Springs and it is certainly a special town here in East Tennessee. Three of our East Tennessee counties all come together in that town. Anderson, Roane, and Morgan counties all meet there, so this must be the unique Tri county City of East Tennessee, unlike the Tri cities we know as Kingsport, Johnson city, and Bristle, Tennessee. The town was discovered by William Oliver and was built around what was then very famous hot springs which even hosted several Presidents. There was a very famous hotel built there around the turn of the Century and people visited from all over, just like our hotel here at the Clarion Inn Pigeon Forge. We are glad you liked your stay and we hope you will come back and stay here at your Home away from Home again soon!

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Reviewed November 5, 2013

Comfort and Convenience

We came to Pigeon Forge in September 2013 with great anticipation for the hotel we would be staying in. Our research indicated that the Clarion Inn is special. We were not disappointed.
See my particular hotel preferences and expectations about these reviews. As you will see, most of my expectations were very well met by this hotel plus unexpected bonuses.

The first thing we discovered was an uber-friendly staff as represented by Vanessa at the front desk who helped us with discount tickets, dinner and activities recommendations. Any time we had a question about the hotel or the area, she and all the other staff were ready to help.

One evening I was enjoying one of my favorite amenities at this hotel, its massage chairs. I’ve seen some nice massage chairs, but these take the experience to a whole new level, working your feet, legs, arms and hands, back, shoulders, and even your tush. Some of the controls are difficult to figure out (an instruction card would be helpful). As I was leaving the room, a young staff member walked by as he was doing other tasks. He asked me if he could help (a theme at this hotel) and we reentered the room where he took time to explain all the myriad controls.

Room Comforts

All of the king rooms were taken when we made our reservation so we got a room with two queen beds. The room layout and amenities were very comfortable and convenient. We slept very well on good quality beds. There are the usual side tables on each side of the beds, but there was no convenient power outlet. I had to move the side table out and unplug the clock to get access to a power outlet. At least I didn’t have to move the whole bed to get to an outlet. See my preferences to know why it is important to me to have easily accessible power outlets at the side tables.

My particular hotel preferences were almost all met and exceeded. For example, the work desk and chair with easily accessible power outlet were not only satisfied, but this is one of the rare hotels that provides a lower desk area for comfortable typing height. And that section rolls under the taller section to get it out of the way if not needed. You also get Ethernet access (in addition to unsecure WiFi) and the Ethernet cable is built-in. In addition, there was an extra nice office chair.

A nice touch for the bed: two types of pillows are provided: down pillows and down alternative. The bed was not three-sheeted as is done in some hotels, but it was very comfortable. We were there at a time of year when the weather is perfect.

Our room included a very small balcony. Nice, but in this case the view was a parking lot and the back of other businesses (see photo below), but hey…

The room has a small closet cabinet instead of a regular closet. It was a tight fit for hanging clothes, but turned out to be adequate.

Another cabinet was provided for the coffee maker and glasses (glass glasses). The cabinet opens to a small fridge, a microwave, and a safe which opens only to the key that closed it (thus, a gun or medications are protected).

Restroom: The sink has the undesirable (to me) counter that protrudes into my gut when brushing my teeth, but the sink height was not as excessive as some hotels; not a big deal. On the very nice side, this is one of the rare hotels that provides large flat corner shelves in the shower (see my preference notes). If you prefer to have the toilet in a separate room (closet), then you’ll have that benefit here.

Hotel Comforts

This hotel has more than the usual amenities. For the outdoor pleasures, you have to close your eyes to the parking lot just past the short fence a few feet away (and to avoid being blinded by a car pulling into an adjacent parking space). But normally this is easily overlooked. Jacuzzi water was reasonably hot (for general public use), has strong jets, and was thankfully not excessively chlorinated.

exceptionally friendly staff
a better than usual free breakfast area that offered omelets made to order and a good selection of prepared foods
a unique and much enjoyed massage chair room with best of breed massage chairs
a well equipped fitness center
business office with printer and computers connected to the Internet
a very nice and clean indoor pool and Jacuzzi
a nice outdoor Jacuzzi and a gas logs pit with benches
a winding tubular water slide and dancing fountain area for children
a tiny lazy “river” (not like some lazy rivers in Vegas and Myrtle Beach, but fun for small children)
special glassed-in rooms for the ice and vending machines which would be nice for those in nearby rooms

We saved money by taking advantage of the discount coupons available from the hotel. Taking advantage of those we enjoyed:

The Dixie Stampede
Dollywood
The Wheel
Xtreme Racing
FlyAway
gorgeous views of the Tennessee Smoky Mountains

See details on this in my article on Attractions at Pigeon Forge, TN.

This Clarion Inn provided a very enjoyable and restful stay. We would stay here again.

For a complete report please visit frictionfactor.com/2317

Stayed: September 2013, traveled as a couple
3  Thank Cloudstepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this reviewResponded November 7, 2013

Thank you for your compliments and for such a detailed report on our hotel. You now have us evaluating putting lamps with plugs in them on the end tables as well as the ones you have on the desk. There is always improvement for something somewhere and most hotels don't acknowledge the guests or their ideas. We are glad to have suggestions and always look forward to hearing from our guests. Thank you for making us your hotel of choice and we look forward to your next stay.

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Reviewed November 5, 2013

Stayed here based on other Trip Advisor reviews. Room was very nice and a good value. The breakfast buffett had anything you could want. This would be especially good for family as there were so many options and would be a great cost saver. The breakfast was good--much better than any included breakfast you would normally get.
However, if you are expecting it to equal a fine restaurant it doesn't, but it is convenient
and would save a family some money. Good central location. Walking distance to a couple restaurants. Desk personnel were extremely helpful in assisting with shortcut directions to nearby city. Manager was overseeing breakfast and serving as host to make everyone feel welcome.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BarbJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this reviewResponded November 7, 2013

Thank you for your review and for staying with us here at the Clarion Inn Pigeon Forge. We always are trying to add Something New and Something Different to the hotel in order for the hotel to be different for every stay you have. Many people love the fact that our breakfast has a lot to choose from and is FREE as is our wyfi, parking, pool towels, mini library, ticket services at the front desk, work out facilities, in room safes, all three news papers, and snacks in the evening. Just those extra things that make staying at a full service hotel important. Hope to see you again soon here at the Clarion Inn Pigeon Forge, and remember, if you want to be pampered better then the rest make your Spa appointments when you make your reservations.

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