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“Enough Said!!!”

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Clarion Inn Dollywood Area
Ranked #6 of 90 Hotels in Pigeon Forge
Certificate of Excellence
Virginia
1 review
“Enough Said!!!”
5 of 5 bubbles Reviewed January 17, 2013

PIGEON FORGE, Tenn. (WVLT) -- The Clarion Inn in Pigeon Forge has been awarded a top honor on the Trip Advisor Travel Website as a top 25 hotel for service in the world.

According to the Trip Advisor website, the hotel was both top 25 for service in the world and in the United States.

”When you have the number 1 most visited National Park in the Country backed by wonderful Theme Parks by Dolly Parton and all of the rest that East Tennessee and this region have to offer you can’t help but do well. Whether it is creating a Vacation or building a Business,” said Scott Ellis, General Manager of Clarion Inn.

Built and opened in April of 2010, they received the 9th best customer service award in the U.S. from Trip Advisor in 2011 and Rookie of the Year (Apex Award) from Choice Hotels in that same year.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this review, January 18, 2013
WOW!! James, you obviously keep up with your news headlines and we appreciate your comments and your business. Thank You for making this your Choice Hotel and we hope that we can always be of service to you no matter if your doing business in the area or just down on vacation. Thanks again for staying at the Most fun Place to stay in the SMOKIES!!!
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (453)
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English first
Johnson City, TN
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed January 15, 2013 via mobile

My wife and I stayed this past Saturday night at the Clarion Inn. We often travel to Pigeon Forge but this was our first stay with Clarion. We were very impressed. We have stayed at numerous hotels in the area but I believe this one is the best.

Let's start with the staff. It is obvious customer service is a priority. From check in to check out they exceeded all expectations. We went to the included breakfast buffet and not only did they have a chef making omelets but one of the managers was there greeting everyone and asking about our stay. He even jumped in and helped with the omelets.

Secondly the hotel looks new. Upon arrival to our room I remarked to my wife about how clean it smelled. My wife is very picky and she was even impressed at the cleanliness. Also the room is very well stocked. It has a large fridge (for a hotel room), water, flat screen tv, and all the normal stuff toiletries, iron, etc). Rooms are a good size and the bed is comfy.

Finally the hotel is a great value. The initial price is very competitive. Add in the free breakfast buffet (which has about everything you could want) and the discount options (to local shows and attractions) and it is unbeatable.

If you are looking for a great hotel for a great value look no farther.

Stayed January 2013, traveled as a couple
Helpful?
Thank orangenwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this review, January 16, 2013
Thank You so much for your wonderful review, our staff appreciates knowing you enjoyed your stay and that we exceeded your expectations. We hope that you would consider us as your new Home away from Home for any future visits here to the Smokey Mountains. There will always be Something New and Something Different here at the Clarion Inn Pigeon Forge upon your return, so we look forward to your next stay and hope that we can make it even better than the last.
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Blairsville, Georgia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

I booked my stay online thru Choice hotels, and got a fantastic rate, so we booked for a couple of nights. Our stay was just as good as the first time we went and stayed at the Clarion. Friendly staff, good breakfast, clean rooms, clean bathrooms. With all the flu going around, I was glad to be staying in a clean room. I will go back

Room Tip: If you like to go onto the balcony and see far away, get on of the upper floors. Sixth floor is a li...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flossy1025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this review, January 16, 2013
We appreciate your comments and always want to strive to give you the cleanest and most comfortable stay possible as a CHOICE HOTEL. The Clarion Brand for a Choice Hotel has different styles of amenites and services for both the Vacation travelor and the Business travelor. We always aim to please by providing the most amount of amenities backed by service for the best price possible. With all that we have and located in the heart of the Great Smokey Mountains (Number 1 visited National Park in the U.S.) here in Pigeon Forge, Tennessee, we hope to always welcome you back to your Home away from Home. Thank You for making us your Choice Hotel.
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Ringgold, Georgia
1 review
5 of 5 bubbles Reviewed January 14, 2013

I was reluctant to book a hotel online (that I had never seen in person) because the pictures are sometimes deceptive. I read the reviews and decided to give this one a try. We were so happy with our choice. The hotel staff were exceptionally nice and the room was in pristine condition. The breakfast was wonderful...they even had a gentleman making omelets. They had an indoor pool as well. A man, I'm assuming was a manager, came out before we left and gave my 2 year old daughter a stuffed black bear. We have nothing but great things to say about this hotel!

Stayed January 2013, traveled with family
Helpful?
Thank Brandy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this review, January 15, 2013
Thank You for your review and for discovering we aim to please. Our number 1 goal is customer satisfaction and we are so happy we were able to meet your expectations. Many people are pleasantly surprised when they choose to stay with us because they don't realize how many amenities the hotel has and that they are all inclusive in their stay. The savings that we give the customer with breakfast and our coupon/dicount programs on shows and attraction tickets save the customers enough money they normally end up paying less and getting more for their money when staying here at the Clarion Inn. We are glad you enjoyed your stay and we look forward to your next stay.
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guntersville,AL
Level Contributor
152 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

I always read reviews before booking any hotel room. This hotel is rated the number one hotel for Pigeon Forge and had, literally, hundreds of reviews, almost all of which were very positive. Plus, the rate was so very reasonable for what it offers that it's almost too good to be true! It lived up to the top notch ratings!
It's in a great location, right in the heart of Pigeon Forge. You are very close to hiking, shopping, restaurants and activities. We arrived very late and check in was quick and easy.
The room was very nice.Tthe hotel is 3 years old but still looks brand new. It was very clean. There was a large entry hall in the room where a cabinet was located that holds a microwave and mini frig. Coffee pot and cups on top plus two complimentary bottles of water. There was also an armoir to hang clothes in. The flat screen TV sat on another cabinet with drawers for more storage. The decor was contemporary style with granite counters on furniture and in the bathroom. There was a desk and a nice chair in the corner. There was a small balcony with 2 chairs as well. There were lots of outlets for keeping everyone's devices charged!
The beds were heavenly! They also offered two types of pillows for your sleeping comfort! I also liked that the window coverings did a great job of blocking out light so the room was nice and dark for sleeping.
The bathroom was roomy and the toilet was actually in a separate little room. Nice touch! The light switches lit up to make them easy to locate in the dark.
There was a coin operated washer and dryer on each floor.There was also a spa but we didn't use it.
There was an indoor pool and hotub as well as an out door lazy river ( small but looked like great fun for kids) and a big twisty slide. We didn't use any of these either but they looked like fun! We also noticed an outdoor hot tub and a fire pit/sitting area.
One of the best perks is they offered cookies and popcorn at night(7:15-8:15). The breakfast is by far the best free breakfast we have ever had at a hotel. They offered made to order omelets, waffles, grits, sausage, bacon, hash browns, biscuits and gravy, Krispy Kreme doughnuts, muffins, yogurt, toast, cereal, fresh fruit and a variety of milk, juices and coffee. Again, breakfast area was very clean. Not onlywas there a huge variety but it was all very delicious! One of the co owners came by our table and chatted with us. He was a very nice man and you can tell they are very big on offering great service and pleasing the customer.
They had a small game room that housed 3 massage chairs for your use, free of charge! I thought my husband might not ever get out of the chair!
We had a great time in the Smokies and will most definetly stay at the Clarion Inn again on our next visit!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmjtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this review, January 15, 2013
Thank You so much for your review!! It is obvious by your detailed descriptions and comments that you are most definatley a Senoir Contributor to Trip Advisor and that your reviews are highly respected. Our staff and management is beside theirselves in having received a 5 star rating from you and the detail by which it was wriiten. We strive to be the best that we can be everyday and to provide all that we can for the customer in order to make their stay the best possible. We are so appreciative that you found our hospitality and services to meet or exceed your expectations and that we have truly earned your business. We look forward to your next stay with us and we are always delighted that the Clarion Inn Pigeon Forge , Tennessee is your Choice Hotel....
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2 reviews
5 of 5 bubbles Reviewed January 12, 2013

We loved everything about our stay! Smelled clean, looked clean, was clean! Comfortable and friendly. In a great location, and we went in January, so the price was unbelievable! Thank you, Clarion! We will be back.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally0Kelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this review, January 15, 2013
We appreciate your review and yes January is always the best rates of the year, especially the first two weeks. This is when most all your shows and attractions may be closed for a few days or a week in order to regroup and to set their entertainment up for the rest of the year. So, those that just want to relax or get away after the kids or grandkids have gone back to school, this is by far a great time to sneak away. We always look forward to your next stay and we hope that you will always enjoy your Home away from Home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

This place was out of this world. The breakfast was crazy good. I really forgot to take pictures, but this place was wonderful. The people were great and I enjoyed asking them questions because no matter the time they were very helpful. If you were thinking somewhere else think twice, because this place is the place for you.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HoLyMolle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Ellis, General Manager at Clarion Inn Dollywood Area, responded to this review, January 12, 2013
Your review was, what can I say but, "AWESOME"!! Our management and staff know that you are a client that doesn't give out 5 star reviews likely, especially based on your evaluation history! Our staff was excited to know we earned your praise and acknowledgement of what we do and how we do it , here at the Clarion Inn. Customer satisfaction is our number 1 goal and it is delivered with the most amount of amenities and services possible for the best price. At our hotel we call this, "Servatude"!! This is what all our customers receive and we hope that they will always enjoy their Home away from Home here at the Most Fun Place to stay in the SMOKIES!!
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Additional Information about Clarion Inn Dollywood Area

Property: Clarion Inn Dollywood Area
Address: 124 Waldens Main Street, Pigeon Forge, TN 37863-4270
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Pigeon Forge
#2 Romantic Hotel in Pigeon Forge
#2 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Dollywood Area 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
New hotel opened April 2010. Located at Waldens Landing, which includes several fine dining restaurants, shopping and miniature golf. The perfect place to stay for both business and leisure trips. Has an in-house Spa and free WIFI and breakfast included in stay. ... more   less 
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Also Known As:
Clarion Hotel Pigeon Forge

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