We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
SpringHill Suites by Marriott Pigeon Forge
Ranked #26 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
139 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Excellent!”
Reviewed May 17, 2014

Great location - central but quiet. Room was immaculate and modern, and the bed was comfortable. Service was great, all employees very friendly and helpful. Breakfast was a big bonus - excellent variety of foods and good quality. Would recommend this hotel highly.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Healsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, June 8, 2014
Dear healsby,
Thank you for the wonderful review of SpringHill Suites by Marriott in Pigeon Forge TN. We are glad that you found us! Being just off of the Parkway gives our guests easy access to the area attractions and dining options, as well as a quiet place to come home to after a day filled with adventure! Offering our guests a quick healthy breakfast gets them right back into the area to continue the experience! We appreciate your recommendations, and I am happy to share your comments with my entire staff! We look forward to your next visit with SpringHill Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

764 reviews from our community

Traveler rating
    513
    169
    47
    23
    12
See reviews for
359
229
5
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cuyahoga Falls, Ohio
Level 5 Contributor
84 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed May 11, 2014

I stayed here with family Easter Weekend in 2014. We had just come out of the National Park after three days of backpacking. As a result of coming off of the mountain before noon, we were ready to check-in (and, more importantly, shower) right after lunch. For a holiday weekend, I was pleasantly surprised that they were able to check us in immediately, even though official check-in wasn't for a couple of hours. The room was spacious and well-appointed. Wifi speed was above-average. We only stayed one night before hitting the road to drive home, but if I'm in the area again, I'd definitely stay here again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ohjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, June 8, 2014
Dear OHJB,
Thank you for taking the time to review our beautiful SpringHill Suites by Marriott in Pigeon Forge TN. Hiking in the mountains can be challenging, but checking into a hotel should easy and I am happy to hear that we were able to accomodate an early check in for you! Finding your suite with ammenities such as Paul Mitchell hair products, a mini-fridge and microwave, complimentary WIFI as well as room to stretch out are all things we pride ourselves in providing our guests! Please let us know when you will be back in the area, we would love to welcome you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain City, Tennessee
Level 4 Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 6, 2014

I took my family to Dollywood and stayed at this beautiful hotel. It looked new and was very clean. My kids love the pool and hot tub. We liked it so much we stayed a second night. The breakfast was great because they served real food and not just pastries. The staff was very friendly and top notch service.

Room Tip: I liked the second floor because you can get to and from the room super fast.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dougdec25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, June 8, 2014
Dear Dougdec25,
Thank you for the great review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN. Our award winning staff strive to meet all of our guests expectations and I am pleased to know that you enjoyed our facilities so much that you spent an extra night! SpringHill Suites offers great ammenities such as our indoor and outdoor heated pools, our outdoor hot tub and our fabulous breakfast buffet! I am glad you were able to enjoy them all! We look forward to your next visit to SpringHill Suites!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
2 reviews
Reviewed April 29, 2014 via mobile

This property still looks brand new and the front desk staff was phenomenal. The rooms were well tended. Everything that I needed for my stay seemed to be thought of. The only small issue was the A/C smelled a little musty in the room but in the grand scheme of things was hardly worth mentioning. The outdoor pool area was a little small but has a slide which would be fun for kids. For the price, this place is great and the suites are roomy.

Stayed April 2014, traveled with friends
Helpful?
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori V, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, June 8, 2014
Dear Eric H,
Thank you for taking the time to review our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We appreciate your feedback and apologize for the trouble that you exerienced with your A/C unit. I assure you that we are looking into this problem. I am happy to hear that overall, your stay with us met your expectations and that our award winning staff took care of all of your needs! I look forward to meeting you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Tennessee
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 27, 2014

I've just returned home from the perfect getaway weekend with my mother, my sister, and my baby nephew at SpringHill Suites. The hotel was very, very clean. Breakfast had lots of choices and was delicious. The staff went out of their way to be friendly and offer help whenever possible. The rooms were spacious, and the beds and even the sleeper sofa were very comfortable. We had a wonderful and relaxing weekend--I highly recommend SpringHill Suites!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsDfromTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, May 18, 2014
Dear MrsDfromTennessee,
Thank you for taking the time to review our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We appreciate your recommendations and are so happy that we could assist in making your stay "perfect"! At SpringHill Suites, we strive to provide our guests clean and comfortable accomodations with ammenities to pleae everyone! We are happy to hear that you and your family truly enjoyed your stay and we look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington Court House, Ohio
1 review
Reviewed April 26, 2014

Outstanding room clean, bed was great. Only one thing was the trash truck at 600 am each morning, not sure if was at hotel or next door. Front desk folks especially Romelyn were great. My wife and I were celebrateing our 31st anniversary and she went out of her easy to make sure ore stay was a great one. Thanks again see you next time

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, May 18, 2014
Dear Mike M,
Thank you for the wonderful review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We are so happy to have had you as our guests for your 31st anniversary! At SpringHill Suites, we want you to feel like a member of our family, and I am happy to hear that Romelyn provided this for you! She is a true asset to our hotel! We hold a monthly employee meeting and we celebrate all of the wonderful reviews that we receive. I will be sure to share this one with the entire staff and recognize Romelyn for her excellent service! We are looking forward to your next visit, and we wish you many more happy years together!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seffner, Florida
1 review
Reviewed April 26, 2014

SpringHill Suites by Marriott was by far the best hotel my family has been to in a LONG time! The staff were always in the front welcoming us whether it was 8am, or 11pm. We are already planning to come back to Pigeon Forge and we are staying here for sure!

Linda on staff was our favorite! Very flexiable and welcoming.
Lollipops were the best!!!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen116Fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori V, Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review, May 18, 2014
Dear Stephan116Fan,
Thank you for the fantastic review of our beautiful SpringHill Suites by Marriott in Pigeon Forge TN! We are so glad that you found us! At SpringHill Suites, we strive to make you feel at home during your stay and I am happy to see that Linda met your expectations! I promise to share your review with her and all of our staff members at our monthly employee meeting! We are looking forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
1.0 mi away
Hampton Inn & Suites Pigeon Forge On The Parkway
0.1 mi away
Hampton Inn Pigeon Forge
Hampton Inn Pigeon Forge
#10 of 92 in Pigeon Forge
1,120 reviews
0.2 mi away
The Inn On The River
The Inn On The River
#2 of 92 in Pigeon Forge
2,337 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
La Quinta Inn & Suites Pigeon Forge
1.4 mi away
MainStay Suites
MainStay Suites
#8 of 92 in Pigeon Forge
622 reviews
0.3 mi away
Courtyard Marriott Pigeon Forge
Courtyard Marriott Pigeon Forge
#1 of 92 in Pigeon Forge
206 reviews
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites by Marriott Pigeon Forge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites by Marriott Pigeon Forge

Property: SpringHill Suites by Marriott Pigeon Forge
Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#12 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
Official Description (provided by the hotel):
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites at our Pigeon Forge, TN hotel offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TVs, and complimentary high speed Internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state-of-the-art fitness center, and 24-hour market. Our complimentary full hot breakfast buffet is a family favorite. SpringHill Suites by Marriott Pigeon Forge is an excellent Pigeon Forge hotel for meetings and events. With 1,200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams, and church groups. Guests of our hotel can enjoy a variety of activities nearby such as Dollywood, theaters, shopping, hiking, rafting, and more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Priceline, Marriott, Cancelon, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your SpringHill Suites by Marriott Pigeon Forge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing