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“Spacious $ clean!”

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SpringHill Suites by Marriott Pigeon Forge
Ranked #27 of 90 Hotels in Pigeon Forge
Certificate of Excellence
New Albany, Ohio
2 reviews
“Spacious $ clean!”
Reviewed November 9, 2013 via mobile

We've stayed here the last few times we've been to the area. A big thing is the consistency here & how clean it always is. Good value for money spent. The front desk is always friendly. Easy in & out from the Parkway. Nice hot breakfast too! Our favorite place to stay in PF

Stayed November 2013, traveled with friends
Helpful?
Thank Fred_Barb6866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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752 reviews from our community

Traveler rating
    503
    167
    47
    23
    12
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349
228
5
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 8, 2013 via mobile

Passing thru the area and decided to stop in Pigeon Forge. We typically stay at Marriott's. It was a short visit but clean spacious rooms, typical tasty Marriott breakfast, comfy bed and pillows, soft towels, friendly staff, great convenient location.

Stayed November 2013, traveled as a couple
Helpful?
Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida, USA
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 7, 2013

We stayed for 4 days and were very comfortable in a spacious whirlpool suite. Kitchenette area with storage worked perfect, living area gave us a place to sit and put our stuff, large bathroom, and a whirlpool tub to sooth our achy muscles after hiking all day. The bed was OK, like most it dips in the middle. I really wish hotels would use a hard foundation instead of a box spring. The mattress was new, but the box spring not so much. Room was clean, but not super clean. The view is disappointing because of the direction the hotel faces, not towards the mountains on either side.

There was a beautiful indoor and outdoor heated pool with hot tube. We were too busy to use, but it looked inviting.

Breakfast was the usual fare, but it was nice to see turkey bacon on the menu for a change.

We only experienced one problem, which Linda and Lori took care of last minute for us. Thank you to both of them.

This hotel is about 15mins away from everything, which was perfect. It is in quite area, so we were able to leave the window open at night. It's in walking distance of a few restaurants and the Christmas Place. Our only surprise, no liquor stores in Pigeon Forge, only Gatlinburg. There is a Kroger less then 5mins away with a great selection, including Gluten free options.

Room Tip: If you can get a 5th floor room at the back of the hotel, you might get a view of the mountains.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DixieGirl1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
haleyville
Level Contributor
192 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed November 3, 2013 via mobile

First visit here and we loved it! We stayed a week and I have to say I was impressed. The front desk was so nice, very clean rooms. Everyday there were cleaned I was impressed what a good job house keeping did. Its in a great location. Nice big rooms. I had one problem with my hot water not hot enough and they sent someone right up and then it was perfect. Travel a lot and I have to say they are top notch in every way, I will definitely be back! Thanks for such a pleasant visit!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank odieb5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Peters, Missouri
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 31, 2013

Our family stayed here October 2013 and had a wonderful experience. The hotel seemed new and was very clean. The staff was friendly and attentive. The outdoor pool is heated and has a water slide which my kids loved. Continental breakfast was average. My only complaint was we were there 4 days and they never had bacon. Would definitely return.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank n2hifi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington TN
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 24, 2013

We stayed here waiting for our cabin to become available! It was clean, well maintained and the rooms were exemplary! Breakfast in the am was the best!! Everyone was kind, helpful and concerned with our comfort! Will definitely stay with them again! Great job guys!!

Room Tip: I think rooms on the south?? side will offer a beautiful view of the mountains....other side is of t...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cahollis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 21, 2013 credit card Amex Card Member Review

Our family stayed here for our family reunion in August. Melanie was very helpful with getting me all the information I needed to get to family members for the stay. Rooms were nice and spacious. I have already contacted her for our family reunion next year. We will be back at this hotel!!

Stayed August 2013, traveled with family
Helpful?
Thank LadyLibra10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Property: SpringHill Suites by Marriott Pigeon Forge
Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#12 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
Official Description (provided by the hotel):
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites at our Pigeon Forge, TN hotel offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TVs, and complimentary high speed Internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state-of-the-art fitness center, and 24-hour market. Our complimentary full hot breakfast buffet is a family favorite. SpringHill Suites by Marriott Pigeon Forge is an excellent Pigeon Forge hotel for meetings and events. With 1,200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams, and church groups. Guests of our hotel can enjoy a variety of activities nearby such as Dollywood, theaters, shopping, hiking, rafting, and more! ... more   less 
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

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