I would like to comment on our stay at your Springhill suites in pigeon forge Tennessee. Our car broke down before checking in and when we arrived at the hotel Linda took extremely good care of us. She arranged for our car to be towed to a recommended service station. When we returned to the hotel after we went to meet the tow truck driver Linda had called our room to make sure we had been taken care of. The following morning Linda was kind enough to call a cab for us to take us to our car. Linda is an exceptional employee and made what good have been a very bad experience for us a pleasant situation under the circumstances. It was very refreshing to encounter such great customer service.
- Official Description (provided by the hotel):
- SpringHill Suites by Marriott is an award winning property that is located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, this jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TV’s and complimentary high speed internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state of the art fitness center and 24 hour market. Our complimentary full hot breakfast buffet is a family favorite. The SpringHill Suites by Marriott is an excellent location for meetings and events. With 1200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams and church groups. Guests will enjoy a variety of activities such as Dollywood, theaters, shopping, hiking, rafting and more! ... more less
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- Also Known As:
- Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge