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SpringHill Suites by Marriott Pigeon Forge
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All reviewsspring hillmellow mushroomchristmas tree lanefront deskoutdoor poolwalk in closetwafflessitting areahot tubthe breakfast areaferris wheelfree breakfastrooms are largefitness centerwould stay here againclean hotelsleeper sofa
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Reviewed April 16, 2012

A great place to stay in Pigeon Forge! A short drive to Dollywood, Wonder Works and many restaraunts and other attractions. The kids loved the indoor and outdoor pool. I loved the excercise room. The front desk staff always had a smile and ready to help. The maid service was great and the rooms were very clean. The hotel was a little crowded especially during breakfast time. We had to wait a couple of morning for refills of food, but when the tables would fill, they would open the conference room for overflow. One of the most friendly and helpful places we have stayed. A great place for small children, tweens, teens and families!

  • Stayed: March 2012, traveled with family
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2  Thank fiftystateswithkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2012

We really enjoyed our stay. The suite was small but a nice size. Rooms were clean beds comfortable. Our granddaughters loved the outdoor pool with the curved slide. Breakfast was good but it was crowded and there was a line to make waffles. The staff was able to stay on top of replenishing the food however. Good central location. I would definitely stay there again if in the area.

  • Stayed: April 2012, traveled with family
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Thank rmbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2012

We specifically look for Marriott or Hilton properties whenever we travel and were very happy to find this one in Pigeon Forge. It was in a great location, easy to find, easy to get to everything we were interested in. Nice room - only thing I would change is the location of the bed to the door. The light underneath the door shone in straight to the bed - most hotels I stay in have a corner in the way to stop this. Very friendly staff and clean room. Just wish there hadn't been such a huge crowd at breakfast - we ended up getting some food and heading back up to the room to avoid all the uncontrolled children running around (not the hotel's fault of course).

  • Stayed: April 2012, traveled with family
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Thank SumsUp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2012

We checked in for a three night stay. The hotel is really nice and new. People at the desk are very nice and helpful. The room was nice, but set up different then we are use to. It is a suite, but on a angle. The room was nice and clean. Beds are comfy and bathroom is large. The breakfast area was great and very busy. They stay on top of that with keeping supplies filled. We have only one complaint. On the last day we left our room,the maid was outside our door. She asked my hubby if we had enough towels and don't need any more. He said we are fine and she had him sign off on that. Well after being out all day and not getting back until 8pm, it was upsetting to see the room not made up! We were gone all day and we thought the room would of been made up. The last few days it got made up and it was nice. I went down to the desk and asked about it. The lady told me since my hubby signed off with the maid, he was stating we didn't need anything and the room did not have to be made up. Well, we did not know that one?? Never heard of that in all our travels?? He told me that he signed off not needing anymore towels, not agreeing on not having the room made up! Just remember not to sign off on anything if the maid asks you. Otherwise enjoy the area.

  • Stayed: April 2012, traveled with family
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1  Thank samerga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2012

We have stayed at this Springhill Suites at least 5 times since it opened in 2010. Rooms and lobby area are always clean and customer service is top notch. Since the rooms are suites there is extra room for the famiy to relax, plus a fridge & microwave. Kids love the indoor and outdoor pools - especially the curvy slide outside - and the adults love to unwind in the hottub. Breakfast is always plentiful and food is fresh - early birds will avoid the crowd. Location is excellent for attractions and dining options. My only complaint is that the pillows are perhaps feather and shrink down to flat - bring your own if you need more head support!

Room Tip: Rooms on the back side have a view of an old barn and green space.
  • Stayed: April 2012, traveled with family
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Thank tigerlily93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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