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“Clean rooms, Friendly Staff, great place for Kids!”

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SpringHill Suites by Marriott Pigeon Forge
Ranked #28 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed April 16, 2012

A great place to stay in Pigeon Forge! A short drive to Dollywood, Wonder Works and many restaraunts and other attractions. The kids loved the indoor and outdoor pool. I loved the excercise room. The front desk staff always had a smile and ready to help. The maid service was great and the rooms were very clean. The hotel was a little crowded especially during breakfast time. We had to wait a couple of morning for refills of food, but when the tables would fill, they would open the conference room for overflow. One of the most friendly and helpful places we have stayed. A great place for small children, tweens, teens and families!

  • Stayed: March 2012, traveled with family
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2  Thank fiftystateswithkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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676 - 682 of 791 reviews

Reviewed April 16, 2012

We really enjoyed our stay. The suite was small but a nice size. Rooms were clean beds comfortable. Our granddaughters loved the outdoor pool with the curved slide. Breakfast was good but it was crowded and there was a line to make waffles. The staff was able to stay on top of replenishing the food however. Good central location. I would definitely stay there again if in the area.

  • Stayed: April 2012, traveled with family
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Thank rmbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2012

We specifically look for Marriott or Hilton properties whenever we travel and were very happy to find this one in Pigeon Forge. It was in a great location, easy to find, easy to get to everything we were interested in. Nice room - only thing I would change is the location of the bed to the door. The light underneath the door shone in straight to the bed - most hotels I stay in have a corner in the way to stop this. Very friendly staff and clean room. Just wish there hadn't been such a huge crowd at breakfast - we ended up getting some food and heading back up to the room to avoid all the uncontrolled children running around (not the hotel's fault of course).

  • Stayed: April 2012, traveled with family
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Thank SumsUp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2012

We checked in for a three night stay. The hotel is really nice and new. People at the desk are very nice and helpful. The room was nice, but set up different then we are use to. It is a suite, but on a angle. The room was nice and clean. Beds are comfy and bathroom is large. The breakfast area was great and very busy. They stay on top of that with keeping supplies filled. We have only one complaint. On the last day we left our room,the maid was outside our door. She asked my hubby if we had enough towels and don't need any more. He said we are fine and she had him sign off on that. Well after being out all day and not getting back until 8pm, it was upsetting to see the room not made up! We were gone all day and we thought the room would of been made up. The last few days it got made up and it was nice. I went down to the desk and asked about it. The lady told me since my hubby signed off with the maid, he was stating we didn't need anything and the room did not have to be made up. Well, we did not know that one?? Never heard of that in all our travels?? He told me that he signed off not needing anymore towels, not agreeing on not having the room made up! Just remember not to sign off on anything if the maid asks you. Otherwise enjoy the area.

  • Stayed: April 2012, traveled with family
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1  Thank samerga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2012

We have stayed at this Springhill Suites at least 5 times since it opened in 2010. Rooms and lobby area are always clean and customer service is top notch. Since the rooms are suites there is extra room for the famiy to relax, plus a fridge & microwave. Kids love the indoor and outdoor pools - especially the curvy slide outside - and the adults love to unwind in the hottub. Breakfast is always plentiful and food is fresh - early birds will avoid the crowd. Location is excellent for attractions and dining options. My only complaint is that the pillows are perhaps feather and shrink down to flat - bring your own if you need more head support!

Room Tip: Rooms on the back side have a view of an old barn and green space.
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  • Stayed: April 2012, traveled with family
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Thank tigerlily93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2012

We stayed at this hotel recently. It is a fairly new hotel. It opended in 2010. The rooms are nice and clean and well designed. The staff was courtesy and friendly. Shopping and restaurants are within walking distance. All major attractions are within 15-20 minutes drive from the hotel. The suprisingly nice thing about the hotel was breakfast. Not ony was it very good, the hotel did not close it down right at 09:30 as advertised. We came in from another time zone so it was hard for us to make it to breakfast before 09:30. However, to our pleasant surprise the breakfast area on both days was still opne when we go there at 10:00 A.M.

Room Tip: We stayed in a suite. It was close to the elevator and ice machine so it was just a little noisy. Wh...
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  • Stayed: March 2012, traveled with family
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Thank TMan3032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2012

Neat, clean, close too all attractions! I am very picky and use the reviews on TA every time I book our hotels. Our youngest loved the pool. Room was perfect for our needs for long weekend getaway. Typical continental breakfast.

Stayed: April 2012
Thank Honeymoon09Kentucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Address: 120 Christmas Tree Ln, Pigeon Forge, TN 37863-3365
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#11 Family Hotel in Pigeon Forge
Price Range: $85 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
Official Description (provided by the hotel):
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites at our Pigeon Forge, TN hotel offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TVs, and complimentary high speed Internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state-of-the-art fitness center, and 24-hour market. Our complimentary full hot breakfast buffet is a family favorite. SpringHill Suites by Marriott Pigeon Forge is an excellent Pigeon Forge hotel for meetings and events. With 1,200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams, and church groups. Guests of our hotel can enjoy a variety of activities nearby such as Dollywood, theaters, shopping, hiking, rafting, and more! ... more   less 
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

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