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“Clean, inviting, and a great location”

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SpringHill Suites by Marriott Pigeon Forge
Ranked #26 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed July 13, 2011

We stayed at the Springhill Suites for 4 nights over the 4th of July. The room rate was very reasonable for a holiday weekend. Our room was clean, the staff was friendly and efficient, and we were very pleased with the location. It appeared much newer and nicer than some of the other hotels we saw on the Parkway. We would definitely consider returning again the next time we're in the area!

  • Stayed: July 2011, traveled as a couple
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Thank CricketMassachusetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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734 - 740 of 785 reviews

Reviewed July 11, 2011

Hotel was overbooked. We had a valid and printed booking and confirmation number. After unloading 7 pieces of luggage (there were 5 of us) and lugging it all into the lobby to check in, we were politely told they made a mistake and we're going to move us to a similar hotel down the road. We agreed since they were being so apologetic about it, but once we arrived at the other location we were surprised - it was a 'motel' that was way below our standards and was not comparable in any way. We returned to the SpringHill suites and insisted on getting our room - at which time the manager gave us a different room that we squeezed into. One kid slept on the floor but at least we felt safe and clean. Very disappointed that this happened and we were NOT offered the alternate room in the first place. It cost us about 90 minutes of our time and loading and unloading our car twice, not to mention the inconvenience of staying in a one-king suite with 5 people.

  • Stayed: July 2011, traveled with family
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1  Thank br0ckwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2011

My husband, three kids and I stayed here over the 4th of July holiday and couldn't have been more pleased. The room was very clean with a fridge, microwave, pull out sleeper sofa and a spacious bathroom. The breakfast provided in the mornings included cereal, bagels, sausage, scrambled eggs, fruit, yogurt and waffles.

The hotel staff were very friendly and guided us to (free) attractions in the area and sites to see.

We will stay again when we're in the area.

Kathy R.

  • Stayed: July 2011, traveled with family
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Thank kroney_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2011

hotel was clean for the most part. Room did have a musty mold smell, but everything else was great.

  • Stayed: June 2011
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Thank tnantke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2011

The hotel is located on Christmas Tree Lane directly across the street from a familiar Pigeon Forge landmark - The Christmas Place. Several restaurants are within walking distance-Mellow Mushroom, Bullfish Grill, Carino's, Blue Moose Cafe, etc. The rooms were very clean and maintained the typical SpringHill Suites setup-spacious with separate areas for sleeping, workspace, pullout coutch, kichenette. Great for families. This hotel opened in 2010. The staff was very helpful with directions and recommendations. If you are looking to be in the middle of the Pigeon Forge action, I would recommend this property.
The only negative would be the bed, a little firm for my taste.

  • Stayed: June 2011, traveled with family
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2  Thank hammerangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2011

We stayed at the SpringHill Suites for two nights during our visit to Pigeon Forge/Gatlinburg. We selected this hotel based on Trip Advisor recommendations. We were not disappointed. Hotel is in a great part of town. It is newer and very clean. We enjoyed our stay.

  • Stayed: June 2011, traveled with family
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Thank utting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2011

Our trip began with a very friendly phone reservationist & front desk staff. We actually had 3 rooms for our family reunion. Zero complaints. The room was modern & spacious, the towels & linens were new, the room was very clean and of equal importance ALL of the staff were friendly and polite with smiles on their faces. The pool & hot tub were nice...especially at night when it was lit up. The hot tub is a generous size & has a waterfall. There is a back road TEASTER LN which is a shortcut to hotel & Dollywood. Free breakfast daily which saved us a lot of money. If we return to Pigeon Forge, we will definitely stay here again.

  • Stayed: June 2011, traveled with family
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1  Thank crazyflamingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott Pigeon Forge

Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#11 Family Hotel in Pigeon Forge
Price Range: $96 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
Official Description (provided by the hotel):
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites at our Pigeon Forge, TN hotel offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TVs, and complimentary high speed Internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state-of-the-art fitness center, and 24-hour market. Our complimentary full hot breakfast buffet is a family favorite. SpringHill Suites by Marriott Pigeon Forge is an excellent Pigeon Forge hotel for meetings and events. With 1,200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams, and church groups. Guests of our hotel can enjoy a variety of activities nearby such as Dollywood, theaters, shopping, hiking, rafting, and more! ... more   less 
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge

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