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Review of Pigeon River Inn

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Pigeon River Inn
Ranked #2 of 8 Pigeon Forge B&B and Inns
Reviewed December 20, 2013

We got the suite pay $100 a night but its not really nice that we thought it was. Balcony is facing the river which is cool. Nice lady at the front desk, free breakfast is ok. Not really happy. Average.

  • Stayed: December 2013, traveled as a couple
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Thank Misty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 - 193 of 277 reviews

Reviewed December 15, 2013

Ok place for overnight stay. Clean nice rooms. Nothing above average but comfortable. Very nice lady at front desk to have been there so long. Probably going on 20 hours. Clean breakfast area. No fresh fruit r waffle maker. Yes we wud stay here again.

  • Stayed: December 2013
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Thank Sherrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2013

My experience at the Pigeon River Inn was the worst experience I have ever has at a hotel in my life! The lobby was clean and looked like it had just had a remodel, but the room was filthy. The curtains had huge tears in them, and the blanket had cigarette burns in it, even though it was a non- smoking room. After viewing the room, I went down to the front desk, and asking for a refund and they pointed to a huge sign that stated there were NO returns. If you are looking for a good hotel in Pigeon Forge DON'T STAY HERE!

  • Stayed: November 2013, traveled solo
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1  Thank ilovepugs1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2013

Considering the offseason price ($39), we couldn't complain! Met 4 of my 5 criteria for acceptability: clean, comfortable, convenient & quiet, but quality lacking. Well lighted, fresh paint & wallpaper, clean carpeting with no signs of wear. Bath showed wear (chipped counter & tub) & not many amenities. Exhaust fan didn't work. Breakfast bar very basic, mostly cold cereal & toast; no fruit or hot items (except what you heat yourself). Oh, and pretty much a turn-off when clientele show up for breakfast in bedroom slippers and pajamas.

  • Stayed: November 2013, traveled as a couple
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Thank Raker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

When we checked into the room around 2:30pm, we immediately noticed the condition of the hotel. The carpets were stained, the blankets had cigarette burns, the dresser had visible dirt, and the bathroom counter was completely cracked. The room was very hot and had a musty smell. We went straight to the desk clerk who was very rude when I asked if we could have a refund. He could not speak very good English and threw a business card at me and said that I would have to call his boss. Around 3:00 pm, my husband and I stepped outside and called the CEO, Jay R. Patel. He told us that the room was clean because housekeeping had cleaned it and it was against policy to give us our money back and that we had been there too long for a refund. We clearly told him we would not be staying the night at the hotel and just wanted our money back. He told us no and hung up on us. We now have to dispute the charge with our credit card company. We moved to the Holiday Inn Express a few miles up the road and have had an excellent experience with them. The staff are courteous and the rooms are clean and well cared for. So, if you want a clean room and change your mind after seeing the condition of this hotel, make sure you are ready to deal with very rude staff and management who are more concerned with making money than pleasing customers. I guess we will spend the next few months disputing the charge through our credit card company. DO NOT WASTE YOUR MONEY!

  • Stayed: November 2013, traveled with family
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Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013 via mobile

Great location, clean rooms, and friendly staff. My complaint is the comfort of the beds. It's like sleeping on a rock. Breakfast is muffins, waffles, and cereal. That's the only reason I wouldn't stay here next visit.

  • Stayed: October 2013
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1  Thank TNCutie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

Spend the extra $10-$15 and get a balcony room over the river. Directly across from Titanic, Womderworks, Hatfield and McCoy dinner theatre, and Tony Roma's.
Very basic services here, cracker barreling jus down the street for breakfast. Parking got a bit crowded toward the end of the night.

Room Tip: Get the balcony rooms! Don't talk to the time share people :) Breakfast was sad. Walls thin...
See more room tips
  • Stayed: October 2013, traveled with family
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Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pigeon River Inn

Address: 1931 Parkway, 1931 Parkway, Pigeon Forge, TN 37863-4902
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 8 B&Bs / Inns in Pigeon Forge
Price Range: $52 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Pigeon River Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Hotel in Pigeon Forge, TN 100% Non-Smoking Nestled alongside the Little Pigeon River and conveniently located right on the Parkway of Pigeon Forge, the Pigeon River Inn combines nature's tranquil beauty with practicality. At the Pigeon River Inn we want to make your visit to Pigeon Forge as relaxing and convenient as possible. Located at the entrance to Pigeon Forge, the Pigeon River Inn is within walking distance to WonderWorks, The Titanic, Dollywood, Tanger Five Oaks Shopping Center featuring over 100 brand name outlet stores as well as several fine restaurants and eateries. We are the first hotel in Pigeon Forge directly across the street from the Pigeon Forge Welcome Center. Take the Pigeon Forge Trolley to all your activities while on your vacation in Pigeon Forge to save even more. ... more   less 
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Also Known As:
Pigeon River Hotel Pigeon Forge

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