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“Easy to love!”
5.0 of 5 bubbles
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Living Room - Fireplace Living Room - Sofa Bed
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5.0 of 5 bubbles
Excellent
12 reviews
Living Room - Fireplace
Living Room - Sofa Bed
Game Area
Kitchen
Kitchen - Dining
Master Bedroom - King Bed
Master Bedroom
Loft Bedroom - Queen Bed
Full Bathroom
Master Bathroom
Master Bathroom
Loft Bedroom - Queen Bed
Loft Bedroom - HDTV
Jacuzzi - Loft
Jacuzzi
Jacuzzi in Loft
Back Deck Seating
Hot Tub
Back Deck Entrance & Seating
View from Deck
Exterior
Picnic Area
Exterior
Exterior
Living Room
Living Room
Washer & Dryer
Main Floor
Upstairs Loft Bedroom
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Overview
Cabin -
1 Bedroom, 2 Bathrooms, Sleeps 6
Pigeon Forge, Tennessee

Reviews from our community

 of 5 bubbles
5 of 5 bubbles Excellent - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
ACFOX3
1 review
“Easy to love!”
5 of 5 bubbles Reviewed July 2, 2014 for a stay in June 2014

Serendipity was absolutely wonderful! It had every thing that we needed. Bring nothing but your personal needs. Master bedroom was comfortable and had great storage. Having two full baths made it convenient as we had five in our party. The location was great, close to everything but off the beat and path and quiet. The washer and dryer came in very handy and made returning home with mostly clean cloths wonderful. Everything furnished worked and was very clean upon arrival. The owners communication was great as we were able to speak directly to her, not an agent. I would recommend this cabin to anyone. Great Place!

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 15, 2014
I am very pleased that you enjoyed your stay at our beautiful Serendipity! It is through feedback and input from our guests that we are able to meet, and exceed, your expectation for future stays as we are always looking for ways to ensure that we are consistently offering the highest levels of service. I hope to have the pleasure of having you as our guests again in the future! Please remember that we offer special discounts to our returning guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Sullimojo
Greenville, South Carolina
2 reviews
“Spring Break Getaway”
5 of 5 bubbles Reviewed April 10, 2014 for a stay in April 2014

Took my 2 teenage daughters for Spring Break. It was a last minute booking. Service and response was quick and clear. The cabin was Amazing. It was the last cabin up the hill so remote enough where you were not visiting with neighbors yet close enough to all the attractions. We really enjoyed the amenities and the views. I wish we could have stayed longer.

Soley you are absolutely AWESOME! Thank you!

5 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How helpful were the directions to the property?
5 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
5 of 5 bubbles Bedding & mattresses 5 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 5 of 5 bubbles Other facilities & amenities
5 of 5 bubbles Service
Liked best: Last cabin on the hill
Liked least: Landscapers weed eating at 8:15 on checkout day (early wake up call?)
Traveling group: Teenagers
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 9, 2014
Thank you very much for taking the time to let me know about your stay! It's very rewarding for me to hear that you enjoyed your time at Serendipity with your daughters. We work very hard to make sure that every aspect of our guests' vacation is as great as it can be! I hope that when you return to the Smokies you stay again at Serendipity, and hopefully you'll be able to stay longer to enjoy all of the things this area has to offer :) Many blessings to you and yours!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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jasruble
Madison, Alabama
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Relaxing, Cozy - Didn't want to leave”
5 of 5 bubbles Reviewed April 1, 2014 for a stay in March 2014

We wanted a cabin that was not stacked on top of other cabins and we found it in Serendipity. From the moment we walked in we loved it. The kids were so excited. They played in the woods behind the cabin for hours, played pool, relaxed in the hot tub, played games, watched movies, made a fire in the fireplace, grilled out with the charcoal grill, and on and on. We had such a wonderful time. We will definitely be back and I really have no complaints. The owners even had their email and phone number posted in case you needed help with something. Very pleased. Like others said - you need to take spices and food and coffee, and toiletries - but we expected that. This cabin is very private and to itself. A true vacation.

5 of 5 bubbles How easy was it to book the property? 4 of 5 bubbles How helpful were the directions to the property?
4 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
5 of 5 bubbles Bedding & mattresses 5 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 5 of 5 bubbles Other facilities & amenities
5 of 5 bubbles Service
Liked best: Privacy
Liked least: The place to check in is not clear to find (we went to the wrong location twice).
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 31, 2014
I'm so delighted to hear that you and your family had a wonderful time in Serendipity! It really is a wonderful and cozy cabin and we work hard to make sure that it meets or exceeds our guests' expectations. It would be a privilege to have you and your family return to visit Serendipity sometime in the future...Thanks so much!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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AmberWB
Fox River Grove, Illinois
1 review
“Home away from home”
5 of 5 bubbles Reviewed March 29, 2014 for a stay in March 2014

My husband, two children and I recently vacationed in Pigeon Forge and stayed at Serendipity. What a wonderful experience! I loved that it was a few minutes away from the strip, and was peaceful and serene. The cabin itself was top of the line. Everything you need to be comfortable. The beds are heavenly and the pool table was so much fun! My only "issues" (if that's what you call them) were that I originally thought there were only 2 pans, but after further investigation I found a whole cabinet full, and I wish there would have been a liquid measuring cup. But those are quite silly complaints. Soley was an absolute joy to work with! Will most surely be back to stay here!

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 28, 2014
We are so pleased that you enjoyed your stay at Serendipity and have given the cabin such high marks. It has been our goal to make this a wonderful home for all who visit! It has been a privilege to have you and your family as our guest! Hope to have the opportunity to assist you once again with your vacation's lodging plans in the near future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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travelady...
1 review
“Spring Break.. so happy to get away from it all!”
5 of 5 bubbles Reviewed March 19, 2014 for a stay in March 2014

We were very satisfied with the cabin and all its amenities! The bed was very comfortable and the cabin was very clean. We really enjoyed the tvs in each room and the hot tub out on the balcony. That was very nice.

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 19, 2014
I am very thrilled to know that you enjoyed your stay at Serendipity and that we met your expectations! Your satisfaction during your vacation stay is our ultimate goal! Whenever you return to the area, I hope to welcome you back as our guest! Soley Clayton
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Connie B
Milton, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“LOVE THE CABIN AND COMING BACK”
4 of 5 bubbles Reviewed June 15, 2013 for a stay in May 2013
1
person found this review helpful

My husband and I stayed at the Serendipity in May of this year and just loved the cabin. The pictures don't do it justice, loved all the bears. The only problem we had was with the water pressure it was very low. Could have used a small stool to get into the king size bed, it is a little high. Still the place was immaculate. Loved the view, while rocking on the swing. The hot tub was great and very clean. Loved the location was close to the National Park without all the crazy traffic by Dollywood. My husband wants to go back next year and same cabin.

5 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How helpful were the directions to the property?
4 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
5 of 5 bubbles Bedding & mattresses 4 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 5 of 5 bubbles Other facilities & amenities
5 of 5 bubbles Service
Liked best: Hot tub, the view, the decor
Liked least: Low water pressure and could have used a stool to get into the king size bed
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interested in this property?
Make Inquiry
SandalsBo...
Detroit, Michigan
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“More than we expected”
5 of 5 bubbles Reviewed February 24, 2013 for a stay in February 2013

It's just like in the pictures, cabin was very clean, secluded from the rest, had everything you needed, extra towels, bedding and linens. There's no spices, coffee, food of any kind so make sure you bring what you need for the stay. The hot tub was great. The cabin is at the highest point but it still wasn't that high for me and I'm scared of heights. You still have great views of the mountains. The check in office is at the top of a much higher mountain and had great views but the cabins were all next to each other like a resort and no privacy at all. The heights were too much for me also and the cabins were built into the side of the mountain. The serendipity was still high up but you had your privacy and you weren't in the side of the mountain waiting to tip over!! The property wasn't ready until 5:30 that night so that was a little disappointing and the directions for the alarm system didn't tell you that you had to close the door first before trying to set the alarm so maybe they could add that to the directions on the sign. There were 3 remotes for the TV with no directions, that would help if they had directions for those but we figured it out the next day.

4 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How helpful were the directions to the property?
5 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
5 of 5 bubbles Bedding & mattresses 5 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 5 of 5 bubbles Other facilities & amenities
5 of 5 bubbles Service
Liked best: Everything
Liked least: Not enough directions for the alarm system
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 23, 2013
Thank you very much for sharing your experience with those guests that are considering staying at Serendipity. It's very important also for me as an owner to know about our guest's overall experience in our beautiful cabin. I welcome you observations regarding the remote controls and will make sure that we incorporate instructions to make it a more simple and fast process for our guests. I'm sorry that you had to wait - our management company has very strong standards in making sure that all of the cabins are very clean and when it's busy, they may run a little behind. However, I will make sure to bring this to their attention. I hope that when you decide to return to the Smokies, you come back and visit Serendipity. You may contact me directly and I will give you a very special "Return Guest" discount. Thank you once again for taking the time to write about your stay at Serendipity!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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