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“It's like any other two-star motel.”
Review of Creekstone Inn

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Creekstone Inn
Ranked #29 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed May 26, 2013

Wonderful lady Darlene helped with breakfast. Average breakfast, not ungrateful. Great staff.
However, I do not recommend the tubing. Rough water and no good entry nor exit area.
No hot breakfast at the inn, but the pancake they send u to are great. Unfortunately, u have to have yr coffee at the inn, and them pancake at the pancake house :)

  • Stayed: May 2013
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Thank Hashemari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this reviewResponded May 31, 2013

Thank you for taking the time to write a review about your stay at Creekstone Inn. We are very privileged sit nestled next to the Little Pigeon River and as well as a beautiful peaceful view from our balconies, we also offer tubing on the river. There are times that we get a lot of rain and the river can get a bit rough, but normally it is calm. We are pleased to hear that you enjoyed the pancakes at the Smoky Mountain Pancake House and the hotel’s continental breakfast with Darlene. Again, thank you for your review and we hope you will let us serve your lodging needs again in the future.

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765 - 771 of 1,079 reviews

Reviewed May 25, 2013

We stayed 5 nights at creektone Inn. The staff were all very nice. Pat was very nice when we
checked in. Gave us all the info we needed. Darlene was very nice and helpful at the continental breakfast. Overall is was a clean hotel. It is dated but kept up pretty good. The bathroom was a little small but we managed fine. We would stay here again! Janet from Spring HIll, TN

  • Stayed: May 2013, traveled with family
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Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this reviewResponded May 31, 2013

Thank you for reviewing Creekstone Inn. My staff prides themselves for their customer service and making sure our valued guests have all that they need during the time that you are with us. Pat and Darlene were excited about the kinds words you shared about their service. It is great to know that you will stay with us again and we look forward to your next visit with us.

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Reviewed May 24, 2013

I booked this motel online for part of our vacation...the rates were very reasonable....I should have known,you get what you pay for.....the bathroom is so TINY one can hardly squeeze in it...I have NEVER seen a bath this small in any motel...the balcony is OK but it is definitely NOT private...the room walls are very thin & we heard all the noisy conversations next door....the staff were all very friendly & helpful...they are the reason this place did not get only one star....This place needs updating badly...Do yourself a favor & pay more for decent size bathroom!!!

  • Stayed: May 2013, traveled as a couple
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3  Thank gretasmom1833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this reviewResponded May 29, 2013

Please accept our apologies for anything less than a 100% satisfactory stay. It is disappointing to learn that we failed to meet your expectations. At Creekstone it is our goal to provide clean and comfortable accommodations along with the friendliest service in town. Our guests frequently compliment us on the balconies overlooking the river; we are disappointed that you did not fully enjoy it. Our room design is unique in that the sink and vanity area are outside of the bathroom which gives more privacy and allows the sink and mirror t o be utilized even when the bathroom is occupied. It is also more open and less confined. Thank you for taking the time to review our hotel and for your kind words about our staff. We greatly appreciate feedback from our guests because it helps us to improve.
We hope that you had a wonderful experience in Pigeon Forge and that you would reconsider staying with us again if your travels ever bring you to the Smoky Mountains area again.

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Reviewed May 21, 2013

This is an "old school" inn with outdoor access and semi-private balconies. The crowning glory was the giant jacuzzi, the reason we chose this hotel. So nice after a day at Dollywood!

The staff was super nice (Bob, Darlene, and Katherine) from checkin to breakfast to checkout; very respectful and customer friendly. We even got a box of Smoky Mountain taffy at checkout.

The only notes I would make for travelers are (1) decline the safe limited warranty so that you aren't billed the few dollars, (2) plan to park on the lower level if you arrive in the evening; skip the street level option, and (3) be aware that an RV campground is across the river should you decide to enjoy the semi-privacy of your balcony. :) And most importantly, get the Jacuzzi!

Room Tip: Jacuzzi room
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  • Stayed: May 2013, traveled as a couple
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1  Thank KatS_Unique_Char
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this reviewResponded May 31, 2013

Thank you for taking the time to write a review of your stay with us here at Creekstone. We are excited that you had a wonderful stay. My staff always enjoys hearing how they made someone’s stay enjoyable as they strive to always exceed guest’s expectations. I will be sure to pass along your kind words to them. We hope to see you soon on your next trip to Pigeon Forge.

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Reviewed May 19, 2013

Raymond, Norfolk, VA

We wish to thank Darlene (breakfast staff) and Kat and Lupe (room service staff) as bright stars during our recent trip to Pigeon Forge. Darlene greeted us with a smile and maintained the breakfast area in excellent conditions. Floor, tables, and counter space areas were kept very clean.

Kat was our room service person Tuesday and Wednesday. She was a beautiful young lady with a wonderful smile and can do attitude. These were the only two days our rooms were cleaned and beds were made. We are happy Kat had our floor these two days or we would have been unsure if our room would have ever been cleaned, bed made, and ready for us later in the day when we returned. Kat did a beautiful job and our room was even better than when we first walked in Sunday night.

Lupe was our last room person on Friday when we were heading home. She was left an unclean room from the day before. The lady the day before noted we had Do Not Disturb sign on door. "The sign was on the bed inside the room". Lupe thank you for your professional outlook having to clean up after a very un-professional employee. I am sure who ever had our room after we left found it in tip top condition.

We also like to thank the young man at the check in desk Sunday night. We never caught his name but he was so helpful in directions, placing us next door to our friends and sister in law and providing great information about the area.

Room Tip: Restaurant was Continental breakfast which Darlene did an excellent job keeping everything stocked...
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  • Stayed: May 2013, traveled with friends
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Thank Ray L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this reviewResponded May 31, 2013

We appreciate the time you took to write a review about our hotel. We are pleased that you had a wonderful stay with us. We are very fortunate here at Creekstone in that our staff is full of shining stars. Catier, Lupe and Darlene will be pleased to hear that they made your stay so enjoyable. We hope that you will be our guests again soon on your next visit to Pigeon Forge!

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Reviewed May 19, 2013

Great location, friendly staff, a great value with a river view. Booking and check-in were very quick and way. Darlene in the breakfast room was very friendly and helpful. We will definitely stay here in the future and tell all our family and friends.

  • Stayed: May 2013
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Thank tbird361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this reviewResponded May 31, 2013

Thank you for writing a review about your stay at Creekstone Inn. We are very happy to hear that you found our hotel to be a “Great Place to Stay”. Darlene is so excited that you enjoyed you enjoyed your breakfast time with her. Thank you so much for your recommendations to family and friends. We hope to see you and your family again very soon.

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Reviewed May 18, 2013

We went to Pigeon Forge or a 2 night get-a-way. Creekstone Inn is ok for the price but we were expecting it to be better. The worse part was getting out bags up to the 3 floor and back down when it was time to leave. There was an elevator but it was slow and bumpy. It also made noise that worried us. We wondered if the doors were going to open. It finally did but was slow like the ride up. We didn't use it again. The motel workers are friendly and helpful. We enjoyed being on the water and enjoyed the ducks, geese and pigeons that visited use out by the river. The rooms were clean and we did have all we needed. This is the only place we have stayed that had a bathroom in between the two beds and 2 tvs. Our son went with us on this trip and it was nice that he could watch a show and dad and mom could see what they.wanted. I guess if the elevator worked better and it was easier to get bag to the room, I would rate it as "good". Well, using the stairs did give us a good workout. Oh, and the breakfast they offer is not great. They give you a card for a pancake house where each person can get free pancakes or $1.00 per person off the price of a meal. It was a good breakfast.

Room Tip: Staying on the higher floors will give you a work out going up and down stairs. Elevators are slow a...
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  • Stayed: May 2013, traveled with family
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1  Thank BellJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this reviewResponded May 31, 2013

We appreciate you taking the time to write a review. Creekstone Inn prides itself on our clean rooms and friendly staff. Most of our guests seem to enjoy our unique room design where the beds are split by the bathroom offering a small amount of privacy. This is great if you are traveling with your children or with another couple. We hope you will be one of our many repeat guests that visit us year after year.

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Additional Information about Creekstone Inn

Address: 4034 River Road South, Pigeon Forge, TN 37863-3923
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Romantic Hotel in Pigeon Forge
#30 Family Hotel in Pigeon Forge
Price Range: $53 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Creekstone Inn 2*
Number of rooms: 172
Official Description (provided by the hotel):
Creekstone Inn sits on the Pigeon Forge river and offers guest parkway access. 172 updated units allow guest the perfect way to enjoy a mountain vacation. Newly added is the Free Breakfast Buffet at Rise and Shine Cafe, onsite. Creekstone Inn offers free tubes for river rafting in season and guest benefit from free Wi-Fi. ... more   less 
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Also Known As:
Creekstone Hotel Pigeon Forge
Creekstone Pigeon Forge
Creekstone Inn Pigeon Forge Tn

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