This is our 3rd trip to Pigeon Forge, but our first time at staying in a cabin. We stayed at the "Lofty Pines" cabin. I'm not sure what the $45.00 cleaning fee is for because this cabin was filthy. The carpets are so dirty and stains everywhere. There are cobwebs in the bedroom and the faucet in the shower looks like it will fall off any minute. The windows are so dirty you can't see out of them. When we checked into the office, the girls working were not friendly at all. After we got to the cabin, we had trouble with the tv and I had some questions about the fireplace. I called the office, the girl said I needed to read our rental agreement, which I already had and it didn't say anything about stripping the bed of sheets before we leave and piling them along with our used towels into the bath tub, which we don't have. If we ever decide to rent a cabin again, it won't be from Smoky Mountain Cabins! The maintenance is obviously very poor.
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- Also Known As:
- Black Bear Lodging Hotel Pigeon Forge