I have stayed with this company before and we had no problems! This time our floors were so dirty that our granddaughter got up in the bed and her little fet were black. Everyone elses were as well. I called the office and they said someone would come out but they never did. I called back to see what time they would be out and they said they were not sure but someone would come. They never did. I was very displeased with this. The sheets and pillow slips were turned wrong side out so that led me to believe that they had not been changed at all! This is a very unsafe cleaning method! If nothing else has been cleaned then I think it is safe to assume that the toliets and showers are not being cleaned either. The beds were also hard making for a poor week of sleep.
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- Also Known As:
- Black Bear Lodging Hotel Pigeon Forge