We had a late lunch, early supper at this restaurant. The food was delicious, however, my steak was a little overdone. But I am not a big complainer and it still tasted good. When our waiter came over to check on us, he asked about my steak. I hardly had the words out of my mouth when he said, "oh my, that is overdone". He took it back to the kitchen. Immediately returned to ask if he could give me some complimentary soup or shrimp or another potato while I waited. I thanked him and said no, that I was fine. The steak came out shortly, delivered by the manager, I presume, and he waited until I took a bite. It was wonderful. We were so impressed by this service. Next time we are in Pigeon Forge, we will definitely go there. I believe the waiter's name was Jeremy. He was a super waiter. And the creamed spinach was awesome.