We've been before, as we live nearby. We have always had great food and service. Our 8/8 trip proved to be otherwise. It was about 6:00, dinner rush, and the staff we were assigned were unable to handle it. I had to flag down an employee other than our server for drinks twice. Once, the person ignored me and the manager saw it and came to ask what we needed. We spent almost 15 minutes waiting for them to run our card and cash out. Cheese fries were cold and cheese was like rubber, but it was so late by the time anyone checked on us that we just neglected to tell them. I would like to think this was atypical and we will try again! As always, the fried pickles and burgers were amazing.
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