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“Very Relaxing”

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RiverStone Resort & Spa
Certificate of Excellence
Wake Forest, North Carolina
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Very Relaxing”
Reviewed August 14, 2013 via mobile

Lovely property! we had a 4 bedroom for 4 adults/3 children. We had plenty of room and bathrooms for everyone to be comfortable. Our condo over looked the golf course, so we were able to watch the nightly fireworks from Dollywood. The resort seemed large, however it wasn't nearly as crazy as a Disney property. This may become a yearly trip since all 7 in our group had a great time!

Stayed July 2013, traveled with family
Helpful?
1 Thank cpwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review, August 16, 2013
Dear cpwife,

Thank you very much for choosing to stay with RiverStone Resort and Spa! I am very happy to hear the resort and condo exceeded your expectations. The nightly fireworks this year at Dollywood was an added benefit for our guests that had a golf course view. I look forward to your next visit with us and hope to see you soon! Thank you!
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758 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
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English first
West Chester, Ohio
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 12, 2013

We were looking for a short break a reasonable drive from Cincinnati before school started, but were leery of the tacky reputation of Pigeon Forge and Gatlinburg. RiverStone was an oasis of elegance and class and just off the beaten track. We had a BEAUTIFUL three bedroom, two bath condo - unit 113 - with balconies overlooking the golf course. The condo was spotless and spacious, so much nicer than we expected. Full kitchen allowed us to make breakfasts in, washer/dryer is great for families, the spa was wonderful and the lazy river fun for an afternoon. The resort really ONLY lacks an outdoor pool - that would be a huge addition to complement the lazy river. The staff called us shortly after check in to be sure we were satisfied - that rarely happens in our extensive travels!
The location is perfect ... we were less than 20 minutes from Gatlinburg, National Park, zip lining, horseback riding and white water rafting. A great location at an unbelievable price for the elegance of the resort. Will definitely recommend it to anyone traveling this way! The professional photos accurately describe the resort and are very honest.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nancy y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review, August 14, 2013
Dear Nancy Y,

Thank you for staying with RiverStone Resort and Spa! Thank you very much for your wonderful complements and valuable feedback about our resort. I am very happy our resort and Pigeon Forge/Gatlinburg exceeded your expectations! We look forward to your next visit with us. Thank you!
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Knoxville, Tennessee
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 11, 2013

The lazy river, play area, and pool are perfect for the kids. We had a room with 1 king & a pull out couch. The pull out wasn't very comfortable, but I don't think they ever are. The only complaints I have are that bathroom is in the bedroom & we were awakened 2 of our three days there by workers outside, and we were on the 5th floor, so they were being pretty loud. The bathroom being in the bedroom was very inconvenient.

Stayed August 2013, traveled with family
Helpful?
Thank pryncsse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review, August 14, 2013
Dear Pryncsse,

Thank you for choosing to stay with RiverStone Resort and Spa! The amount of activites on property to keep the family busy but without having to go in to town are great. I did want to let you know the two bedroom condos are twice the size of a one bedroom unit and offer the extra bathroom to hopefully reduce being inconvenienced. I apologize the staff was being too loud during your stay and will address the issue at our weekly meeting. Once again, thank you for staying with RiverStone Resort and Spa and we appreciate your feedback. Thank you!
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Madison, NC
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 10, 2013

nice homey feeling, hard wood floors, comfortable king bed, thermostat that works correctly. Washer and dryer was the best part, clean clothes, yeah!!! I think a little over priced, spa all booked up. Nice kitchen, but no coffee for maker or oven,big refrigerator. still all in all, nice place to stay, on 4th floor, view of creek and back of Dixie Stampede.

Helpful?
Thank Hornor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Coast, Florida
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 6, 2013

We stayed at Riverstone resort for two nights to celebrate our 30th anniversary and had a great time. The resort was very clean, the 1 bedroom suite was roomy and extremely well decorated and appointed. We had a great couples massage at the spa and were impressed with the amenities and services available. It is located in the heart of the Pigeon Forge congestion but you feel totally removed from the hustle and bustle of the area at the Riverstone.

Room Tip: The rooms with the full showers are great but did not offer a full oven in the kitchen. You have a...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grandbon_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review, August 7, 2013
Dear Grandbon_10,

Thank you very much for spending your 30th wedding anniversary with RiverStone Resort and Spa!
I agree with you that our location is perfect for a Smoky Mountain getaway. We are 1.5 miles from Dollywood, 6 miles from Gatlinburg, and one block from the main Parkway. I am excited you were able to relax at our full service spa, which has been recently renovated to add more treatment rooms as well as a relaxation area.
We look forward to your next visit with us and hope to see you soon!
Thank you!
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New York City, New York
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 28, 2013

My party and I stayed at Riverstone over the 4th of July weekend. During the lead up to our stay we had many questions about the resort and the area around it, the desk staff was helpful and friendly every time I called. Check-In was quick and easy, they even gave us an extra parking tag for our extra vehicle.
Once inside we were more then pleased with the lay-out and decor. We stayed in a 4-bedroom condo in building 1 that had a beautiful view of the golf course from the balcony and the living room. Every room was spacious and clean with nice finishes. The beds had the most comfortable mattresses. More then once a member of the party mentioned that they would like to live there. I think that should be taken as a huge compliment, it felt like home.
I am not sure I will ever be able to go on vacation again without a washer and dryer at my disposal. It is a beautiful thing to get off the plane with a suitcase full of clean clothes. It was also so nice to have a huge kitchen to cook in. The traffic in Pigeon Forge is awful and it was really nice to buy groceries and stay in our beautiful condo away from the holiday crowds and traffic.
My one issue is tiny. After getting a great massage at the spa and using the products they offer, I was confused as to why in the units they offer no products except a not so great bar of soap. When I travel I LOVE to try new bath products, and have been known to buy them. Try putting some of that lovely smelling bath gel and Shampoo/Conditioner from the Spa in the bathrooms of the units. Let the guest know you can purchase them in the Spa. Maybe guests will stop by the Spa for some bath gel and leave with a mani/pedi putting more money in the register.
Good job Riverstone. Will, and have, recommend staying with you to friends. I am considering returning for New Years.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WindowSeatGoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review, July 29, 2013
Dear WindowSeatGoddess,

Thank you for choosing to stay with RiverStone Resort and Spa! I appreciate you taking time out of your busy day to write such a wonderful review. We love to have guests tell us they would love to live here. I completely understand how amazing it is to come home from vacation and not have to spend days catching up on laundry. We look forward to your next visit! Thank you agin for staying with RiverStone Resort and Spa!
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North Fairfield Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 27, 2013

We have been staying here since Tuesday and now today is Sunday. We love this place the amenities are awesome and the room even more so! There is not any daily room service but ask and they will give you what you need. The rooms are extremely clean and comfortable! Hey an added bonus that I did not know about is there is a front load washer and dryer in the rooms! We were able to do laundry and eat full meals in their well equipped kitchen. We did struggle with the cooktop range but I think that was just our own inexperience. The river view is awesome and the lazy river is a great way to keep the kids entertained :O) I highly recommend this resort to all!

Room Tip: Make sure you ask for a river view it creates serenity for all :O)
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RiChris2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review, July 29, 2013
Dear RiChris2010,

Thank you for choosing to stay with RiverStone Resort and Spa! I am happy to hear you and your family enjoyed the game room, indoor pool, and lazy river. There really is so much to do on property for those days you feel like just hanging out and relaxing. The view of LIttle Pigeon River with mountains in the back drop is quite peaceful as well. We look forward to your next visit! Have a great day and thank you again!
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Additional Information about RiverStone Resort & Spa

Property: RiverStone Resort & Spa
Address: 212 Dollywood Ln, Pigeon Forge, TN 37863-3903
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 53 Specialty Lodging in Pigeon Forge
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — RiverStone Resort & Spa 3.5*
Number of rooms: 130
Official Description (provided by the hotel):
Explore the essence of the Smokies in a beautiful one to four bedroom condo with spacious rooms, custom furniture, flat-screen TVs, full kitchens and fireplaces. Relax at lazy river, indoor pool, and at our spa. Located just one mile from Dollywood. ... more   less 
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Also Known As:
Riverstone Hotel Pigeon Forge

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