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“Great Value for the $”

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Econo Lodge Riverside
Ranked #18 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Cambridge Springs, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Value for the $”
Reviewed July 10, 2014

Our four night stay at this tourist town motel was very nice. The room was big enought for the two of us although the bathroom could have been larger. The inside pool was very nice and the river in back with the ducks is a nice touch. We were undecided between Atlantic City and Pigeon Forge for the 4th of July week and are glad we choose Pigeon Forge. The cost of our 4 night stay was less than the cost of an Atlantic City 4th of July night and the room was at least as nice.

  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Poppywon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, July 11, 2014
Dear Poppywon1,

We are excited to learn that you had a very nice stay and felt that we were a great value on your recent stay.Our pool area and river walk are both large reasons while many of our guests return time and time again. We are happy that you enjoyed them. Thank you for being our guest and we look forward to serving you in the future.

Adam Bailey
General Manager
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1,265 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (350)
Date | Rating
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English first
Wooster, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 8, 2014

Room was very clean, the river in back is nice and clean. I left my camera in the room when I checked out didn't realize it til I got home, called at first was told it hadn't been found but next day someone called to say they had found it after all. Thankful it was returned. The only negative is it is very hard to get in and out of the parking lot.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jshipley87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, July 9, 2014
Dear jshipley87,

Thank for taking the time to write a great review for us. Our team will be excited to learn that you felt the rooms and river walk were very clean. We are also happy that we were able to locate your camera and return it to you promptly. We truly appreciate you being our guest and look forward to your return.

Adam Bailey
General Manager
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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 7, 2014 via mobile

We love to vacation in Pigeon Forge. This was our first stay at the Econo Lodge and we were pleasantly surprised. We chose to spend our night here because we brought my dad along and needed two rooms so we were on a budget.

First, they were very accommodating about getting us adjoining rooms facing the river. On our way to the rooms I realized that there seemed to be a lot of smoking areas but that probably has to do with the outdoor style access to the rooms which we're not a fan of...but that's just preference.

We had no problem with the pool area or the size of the pool. It has a small hot tub and a little kiddie pool for toddlers, too. We usually stay at the Clarion Inn in Pigeon Forge which has been rated #1 for quite awhile and their inside pool size isn't much bigger. What I like about the Econo's pool area is that it's very light and airy, not hot and steamy where you feel like you're sweating off pounds while you watch the kiddos swim.

Our room overlooked the river which had ducks and a walking trail. It was nicely manicured and people were actually wading in the river. The lobby area is nice with complimentary coffee and the breakfast area was very cozy. You can also sit outside in the courtyard to eat. When we went it was fully booked and we didn't have a problem during breakfast. The staff were able to surprisingly keep up.

Lastly, the rooms were clean, a bit small but nice. They have a little table to eat and a counter area with a microwave/refrigerator.
All in all, it was a good stay.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lcongello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, July 8, 2014
Dear lcongello,

Thank you for being our guest! We are excited to learn that you had a fantastic experience with us and will be back. Our staff always exhaust every possibility to help make our guests stay more enjoyable and it's great to hear that they were able to accommodate you with adjoining rooms. Thank you for the compliments to our pool area and breakfast. Our maintenance and breakfast teams deserve the credit for maintaining a clean pool and serving a delicious breakfast. We appreciate all of your feedback and look forward to seeing you soon.

Adam Bailey
General Manager
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Roanoke, Virginia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 6, 2014

Have stayed here several times in the past 15 years and obviously, love to do so. Love to feed the ducks and geese (we really like the improvements to this area, looks like a miniature park). Quiet room and friendly staff.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RGB1178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, July 7, 2014
Dear RGB1178,

Thank you for being our guest for the past 15 years! It's great that you were able to feed the ducks on our new river walk and love the improvements we've made. We appreciate your compliments to our staff and hope to see you soon.

Adam Bailey
General Manager
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Los Angeles, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 5, 2014

We stayed during a busy June week. We got a discount price on Expedia and got a room that was away from the indoor pool area. Thank goodness as I don't think we could have tolerated the noise. Pool hours ending at 10 p.m. are definitely not enforced. Zero cell service in our room. We brought a wifi hot spot with us as the wifi service didn't seem too good either. That caused us a lot of issues as family staying elsewhere could not reach us while we were in our room. Breakfast was decent but no variety -- same thing every day and not a big selection. Canned fruit only but they did at least have real scrambled eggs, not powdered. Sometimes you had to wait in line for breakfast as the serving area was small. We didn't use the pool at all but others seemed to enjoy it. Had to do laundry while I was there One working washing machine. It took me 3 hours to do laundry. $1.75 to wash, $1.75 to dry. Hotel staff was helpful with information and you can get discount on Dollywood and Dollywood Splash tickets there which is something that Dollywood doesn't let you know on their website.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sherry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, July 7, 2014
Dear Sherry L,

Thank you for being our guest recently. We are happy to hear that our team was able to help you with your discounted Dollywood and Splash Country tickets. We apologize for the cell and wifi service and will look into that matter. Thank you for your feedback and we look forward to serving you in the future.

Adam Bailey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castlewood, Virginia
1 review
Reviewed July 5, 2014

I really loved this place!! perfect for a family get away! Lots of activities going on here at this place!! cross between luxury / outdoors/ and family fun! best of all worlds!! def will go back soon!!

Room Tip: love the courtside. perfect view first thing in the morning.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank we3b4god
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, July 10, 2014
Dear we3b4god,

Thank you for being our guest recently. We are so happy that you loved our hotel and had a perfect stay. We appreciate your feedback and look forward to your future visits.

Adam Bailey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 3, 2014

The best place to stay in Pigeon Forge in my opinion. I really enjoyed the free breakfast, and the management was on top of everything. I won't stay anywhere else when I return to Pigeon Forge!

My room was clean and ready when I walked in. The sheets smelled great, and the room was just immaculate. The wi-fi was the best I've ever had at a hotel/motel property including the very expensive rooms up in Chicago. I had a problem with the hot tub in my room, but the front desk sent a maintenance guy right out and they took care of it. Only negative was I couldn't get much of a cell signal in my room. It was 4G as soon as I stepped into the parking lot, but the hotel wi-fi was so great that it kind of made up for it.

Great stay, and I'll be back again and again.

Room Tip: I would not do an adjoining room again. You can easily hear the other folks in the other room. I...
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  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, July 4, 2014
Dear Jon E,

We are excited to hear that you had a Five Star Stay! Our entire team does their best every day to provide our guests with an unmatched experience. They will be happy to learn of your compliments. We just recently had a new WI-FI system installed, so it is fantastic to hear our guests are enjoying it. Thank you for being our guests and writing this great review. We look forward to serving you in the future.

Adam Bailey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Riverside

Property: Econo Lodge Riverside
Address: 2440 N Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#20 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Econo Lodge Riverside 2.5*
Number of rooms: 201
Official Description (provided by the hotel):
Located on the Little Pigeon River, this 4-time Choice Hotel Gold Award winner features an indoor pool & hot tub, deluxe hot breakfast, riverfront picnic area w/ grills, game room, and is within walking distance of popular restaurants and attractions. ... more   less 
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Also Known As:
Econo Lodge Riverside Hotel Pigeon Forge
Pigeon Forge Econo Lodge
Econolodge Pigeon Forge

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