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“Dont get the name fool you!!!”

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Econo Lodge Riverside
Ranked #18 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Dont get the name fool you!!!”
Reviewed January 13, 2014 via mobile

Great hotel with an indoor pool, indoors was 80 degree, we had a room in the indoor pool area and the room was well equip, nice room temperature and clean. The breakfast was good, but the samething every day, scrambled eggs, sausage, biscuits and gravy and two different kind of cereal, you can beat that for a $69/night room. We will visit again next winter!!

Stayed January 2014
Helpful?
5 Thank TraverMWJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, January 14, 2014
Dear TraverMWJ,

Thank you very much for the great review. The title of your review says it all! Many new guests to our hotel are very surprised when they see that this EconoLodge offers everything and more of most hotels in the area. We have modernized rooms, a delicious breakfast, and a relaxing indoor pool area. We appreciate you being our guest and look forward to your next stay.

Adam Bailey
General Manager
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1,264 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (350)
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Limestone, Tennessee
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 11, 2014

This hotel is a great family hotel! The hotel room (two queen beds) include two closets, a microwave and fridge, and a great amount of counter and cabinet space to store kitchen and bath items. Room was super clean and the maid were by daily in a timely manner with fresh towels and maid service. The indoor pool was great! It is true most of the rooms have are outside so you will be cold in the winter months when going to the pool. The location of the hotel is great. We enjoyed the stream that runs behind the hotel. There are also a grill and picnic tables to eat at next to the stream.

Room Tip: If it is in the winter months request a room that is inside with the pool, so that you will not get...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tink37681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, January 13, 2014
Dear tink37681 ,

Thank you so much for taking the time to post this great review. We are excited that you always enjoy being our guest, as we love having you here. It's great that you love all the storage space in our rooms, our wonderful indoor pool area and the Little Pigeon River that runs on the backside of our hotel. We truly appreciate you being our guest and look forward to serving you many more times.

Adam Bailey
General Manager
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Denham Springs, Louisiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 11, 2014

We have stayed at this hotel before and did not hesitate when we needed a room for one night. When I made the reservation I had certain request and upon arrival all of my request were met. The check in was a breeze and the ladies at the front desk were very helpful when I had questions about the area and directions. The room was a king room and was very clean. The breakfast area had plenty of seating available and the breakfast food and selections have greatly improved since our last stay here. We will definitely stay at this location again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank djrowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, January 13, 2014
Dear djrowley ,

We are so pleased that you love staying with us when you are in the Smokies! It's great that our staff was able to accommodate all of your request and that you enjoyed the breakfast. Thank you for posting this review and please be our guest the next time you visit Pigeon Forge.

Adam Bailey
General Manager
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Lafayette, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 10, 2014

For forty bucks, I doubt we could have gotten a better room. The front desk was friendly, bed was comfy just didn't have the big fluffy comfortors you can get at some places. Bathroom was clean as well. Breakfast in the morning wasn't bad either. The only downfall is that the rooms are small. Its not an issue if youre stopping for a night or two like we were. Other than the that, its a good room for the price.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ronnie-dew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, January 13, 2014
Dear ronnie-dew,

Thank you for being our guest on you recent trip to Pigeon Forge. We are happy to learn you enjoyed your time with us and felt that it was a great value. We appreciate your comments and look forward to you next stay.

Adam Bailey
General Manager
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Dacula, Georgia
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 7, 2014

Room was OK but most rooms have outside access to indoor pool. Mighty cold, not enough ice machines for amt of rooms and the breakfast room is way too tiny and cramped. Lines were long and couldn't find a place to sit. When you did find a table, you bump into everyone around you. Room needs to be 2'ce the size it is. Really really tiny and cramped. Front desk lady wasn't very friendly, needs to go to Chick Fil-A school of "My Pleasure" and SMILE.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harbinslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, January 8, 2014
Dear Harbinslady,

Thank you for taking the time to post a review on your recent stay with us. We are an exterior corridor property where unless you request the pool area you do have to be outside for a short period of time to access the indoor pool. Our breakfast area is larger than most in the area but is very popular because of the delicious variety we offer. It is open from 7am -10am but is busiest from 9am-10am. To ensure that you can get in and out quickly I would try to eat breakfast earlier if possible. I do apologize for the unfriendliness you encountered at check in. There is no excuse for this and appreciate you bringing it to my attention. Thank you for being our guest and we look forward to an opportunity to provide you with an exceptional stay.

Adam Bailey
General Manager
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Ringgold, Georgia, United States
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 6, 2014

My wife and I have stayed at EconoLodge Riverside twice before and had very good experiences. The front desk staff and the ladies that provide the free breakfast are super nice and helpful. The indoor pool area is nice. The rooms are updated with flat screen tvs. There is a river behind the hotel with duck feeding stations that is being remolded with new paved walkways and pic nic tables. Our only disappointments were people smoking by the elevators and the garbage that piles up on the first floor. The hotel allows the garbage to pile up just out side the hotel. You can see the mess from the second floor just as you going into the office. When I brought this to the attention of a hotel staff person, I was told they will dump the trash "soon". I jst thought it was an eyesore to have piled up garbage in eye shot of guests who are paying over $70.00 a night. As far as the smokers, I realize these are paying guests. I also realize that for the most part, all corridors are outside. My wife and I are allergic to cigarette smoke. The elevators reeked of smoke. We have decided, despite the nice rooms, pool, breakfast, not to go back to Econo Lodge Riverside ever again. On future overnights in Pigeon Forge, we will be staying at the Inn On The River. At least there, they have interior corridors and a no smoking policy.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, January 7, 2014
Dear Jeff M,

Thank you for being our guest on your recent visit to Pigeon Forge. It's great to hear that you found so many wonderful things about our hotel, our staff was nice and helpful, pool area was great and rooms updated. We are excited that you enjoyed the largest portion of your visit.
However it disappoints me that you found our hotel "Rather A Disappointment". I do apologize that you felt our trash receptacle is in a poor location and I will look into other options for this. Please accept my sincere apologies for the sort comings that have lead you to never return and I hope that you will reconsider your decision. We appreciate your feedback and look forward to having the opportunity to serve you in the future.

Adam Bailey
General Manager
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Bloomfield, Kentucky
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 5, 2014

Rooms clean and comfortable. Breakfast is more than adequate, scrambled eggs, biscuits and gravy and more. Swimming pool area nice. Beautifully decorated for winter fest. Area around river has been greatly enhanced since our last visit. Great place to stay at a fair price

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheHun1799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEPF, General Manager at Econo Lodge Riverside, responded to this review, January 6, 2014
Dear TheHun1799,

Thank you for being a return guest of ours! We truly appreciate the great review and are happy to learn you experienced another enjoyable stay. We definitely feel that we our the best value in Pigeon Forge because of all we have to offer at the best price! Thank you again for being our guest and we look forward to serving you the next time you are in the Smokies.

Adam Bailey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Riverside

Property: Econo Lodge Riverside
Address: 2440 N Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#20 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Econo Lodge Riverside 2.5*
Number of rooms: 201
Official Description (provided by the hotel):
Located on the Little Pigeon River, this 4-time Choice Hotel Gold Award winner features an indoor pool & hot tub, deluxe hot breakfast, riverfront picnic area w/ grills, game room, and is within walking distance of popular restaurants and attractions. ... more   less 
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Also Known As:
Econo Lodge Riverside Hotel Pigeon Forge
Pigeon Forge Econo Lodge
Econolodge Pigeon Forge

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