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“wonderful place to stay in Pigeon Forge, TN”

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Holiday Inn Express Pigeon Forge/Dollywood
Ranked #56 of 92 Hotels in Pigeon Forge
Booneville, Mississippi
Level 6 Contributor
142 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“wonderful place to stay in Pigeon Forge, TN”
Reviewed November 11, 2012

Everything was great about this place. The people checking in and out were efficient and friendly. The rooms could not have been better. It was quiet and comfortable for sleeping, and the view was great. Breakfast was good for a hotel. Would certainly come back again.

Room Tip: All were good.
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  • Stayed November 2012, traveled as a couple
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Helpful?
Thank Clifton C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dderwingm, General Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review, August 11, 2014
Better late than never, thanks for your great comments.
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320 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Jackson
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 30, 2012

My family stayed here for 4 nights in October for a vacation. The hotel is outdated with the only thing I saw updated was the flat panel tv's. I believe they were 37 inch panasonics. Nice size. the hotel was booked but we never heard a bunch of noise when sleeping. Beds were comfortable. Rooms like I said were outdated. I've stayed in plenty of other HIExpress's to know the difference. The A/C didnt work right in our first room so they moved us to a suite. Nice size when you have a 3 year old and toys. The breakfast was nice. The pool was cold, would be nice if it was heated and the hot tub was way to hot. I would go from the hot tub to the pool and back but we had it all too ourselves so that was nice. It was all indoors. The outdoor play area for the kids was awful. It needs to be torn down. Safety hazard. The laundry room was nice since we washed all our clothes before coming home. Hotel staff was nice and accommdating. All in all I would probably stay at the Holiday Inn down the road next time as it looks more dated.

Room Tip: Check all the electrical items before settling in your room in case you have to move.
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank crwchief6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
7peanut3, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review, February 11, 2013
Thank you for your feedback. Guest comfort and satisfaction are of the utmost conern to us and our hotel is commited to making every possible effort to provide comfortable, clean and freindly accommodations.
Paula Adkins AGM
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Halstead
Level 4 Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 12, 2012

My husband and I stayed for one night in September while we toured the local area.
The room was large clean and quiet. Laundry facilities were great but there was far too much chlorine in the pool, it really made your eyes sting.
It is within walking distance of several restaurants and we had a great night at the Hatfield & McCoy theatre dinner.
This is a good value for money in a resort that can quite often bleed you dry of cash!

Stayed September 2012, traveled as a couple
Helpful?
Thank BatgirlHalstead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham -Alabama
Level 6 Contributor
135 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed October 1, 2012

My wife and I stay at this property annually. This property is an "older" property, but it was remodeled within the last three years. The location is convenient; 1 block off the major highway and only 30 minutes from Interstate 40. The staff is helpful and attentive. My only complaint is the breakfast; the waffle machine has been replaced with a pancake machine that processes pancakes; they are virtually tasteless. We anticipate returning annually, and staying at the same property.

Room Tip: 1) Check-on line, for the best price. The room rates change daily, as the season progresses.2) Call...
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  • Stayed September 2012, traveled as a couple
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    • Cleanliness
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Helpful?
1 Thank TrojanBill1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pigeon Forge, Tennessee
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 23, 2012

The hotel parking was terrible not enough room, place was clean but musty smelling and by far the worst "appearance" wise of all the Holiday Inns we have stayed in over the years. There were so many holes, scratches, glued pieces, chipping paint, etc... to count. The AC unti was very very loud and the output was terrible..could not cool down enough. Bed was uncomfortable....Althought the location was good, Will never stay there again.

  • Stayed August 2012, traveled with family
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Helpful?
2 Thank Julesb1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review, October 8, 2012
Dear Julesb1989,

Thank you for taking the time to write a review of our hotel. I am pleased that you found our location satisfactory enough for your needs. Please accept my sincerest apology if you found your stay less than satisfactory due to the cleanliness and noise levels at the hotel. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Pam G.
Case Manager
IHGCare
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Travelers are raving about these Pigeon Forge hotels

bolingbrook, il
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 12, 2012

Clean place, across the street from the trolley and close to the main street. Hotel is a bit dated, Note, the pool is currently closed for repairs and the air conditioner in the romms is not the greatest. Staff is friendly.

  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank nancyil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brownsburt, in
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 11, 2012

Great place to stay. Very clean, friendly staff and the breakfast was fantastic. Will stay again when we are in this area. Check-in was a breeze and the location is perfect for walking to shops and restaurants. The kids swam in the pool that was very clean. Plenty of fresh towels. The room was spacious and the fact it had a refrigerator for all our leftovers was a plus. We too experienced "southern hospitality" at its best at this hotel. Would recommend it for everyone.

Room Tip: refrigerator in each room for storing leftovers.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank jerry e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Pigeon Forge/Dollywood

Property: Holiday Inn Express Pigeon Forge/Dollywood
Address: 308 Henderson Chapel Rd, Pigeon Forge, TN 37863-2941
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 92 Hotels in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Pigeon Forge/Dollywood 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated indoor pool and whirlpool, video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families. ... more   less 
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Also Known As:
Holiday Inn Express Pigeon Forge/Dollywood Hotel Pigeon Forge
Holiday Inn Pigeon Forge
Pigeon Forge Holiday Inn

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