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Hampton Inn & Suites Pigeon Forge On The Parkway
Ranked #11 of 91 Hotels in Pigeon Forge
Certificate of Excellence
Hattiesburg, Mississippi
Level 6 Contributor
156 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Okay place”
Reviewed October 27, 2013

The rooms were nice, the breakfast was great. Our only complaint was the tv. It say you get about 20 channels but we only got about 10 and the lowest 4 were had to watch because they were fuzzy. Sitting in your room, resting, watching tv, is out of the question. We could not get the room cool. The thermostat said it was 65 degrees but we had to sleep without covers. I know it was at least 75.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marvin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, November 15, 2013
Let me first stay I'm sorry that we did not exceed your expectations during your stay. As you can see by our numerous tripadvisor.com reviews and ranking, we try to provide legendary service and provide a problem free stay. I have personally shared your comments with our team and steps have been taken to correct the situations you mentioned. We hope that you will give us another try as we want to earn back your business. Tim Rice, Mountaintop Management, LLC.
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982 reviews from our community

Traveler rating
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    70
    22
    12
See reviews for
445
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31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
S.E. Kentucky
Level 5 Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 26, 2013

We had a suite with kitchen, living room and bed and bath. Very clean, furnished in modern furniture and very spacious. We do not travel with pets and stay away from hotels who cater to pets because we assume there are unseen fleas, pet stains and animal hairs. We
Hen we arrived there are dogs on leashes everywhere and we then knew we had made reservations at a pet friendly hotel, but upon examining our room, we decided to stay. It was very clean and there was no foul pet odors both days we stayed. However, my husband got on the elevator to get us coffee downstairs and a dog urinated all over the floor while going down to first floor. The owner just said "whoops " and did nothing about the mess. This is why we hate pet friendly hotels. Would we stay here again? It wouldn't be my first. Notice because of pets there, but I would stay.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank snippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, November 15, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of our guests and look for ways to exceed their expectations. As you mentioned we are a pet friendly hotel and we have designated certain rooms and guest floors for our four legged guests. We take great strides in providing exceptional cleanliness of those areas and work hard to ensure all our guests receive legendary service. We appreciate your business and look forward to your return stay. Tim Rice, Mountaintop Management, LLC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davidson, North Carolina
Level 6 Contributor
240 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed October 22, 2013

Great location, clean, up to date and what you would expect from a Hampton. The breakfast was great with many items.The hotel has an exceptional staff at the desk and those who take care of the rooms.

Room Tip: It is difficult to see from the Parkway. Suggest you have GPS or know the address
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allenriverford28036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, November 15, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of our guests and look for ways to exceed their expectations. We appreciate your business and look forward to your return stay. Tim Rice, Mountaintop Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, Illinois
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 21, 2013

WE stayed for 4 nights in October. This hotel is clean and friendly. The lady at the breakfast bar was very helpful. The beds are comfortable. I don't know what else you could ask for!! This hotel is close to every thing, easy to get in and out hotel. If you book early you can ask for a room on the 1st floor.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gspencer_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, November 15, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of our guests and look for ways to exceed their expectations. We appreciate your business and look forward to your return stay. Tim Rice, Mountaintop Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midway, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 21, 2013

My family and our family dog, have stayed at this hotel numerous times. Great location and the friendly staff are very helpful with any questions or needs that you may have. Hampton Inn is in a great location in Pigeon Forge. Love that we are able to bring our small dog to this pet friendly hotel, instead of leaving him behind at home. I highly recommend this hotel to anyone!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Betty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, November 15, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of our guests and look for ways to exceed their expectations. We appreciate your business and look forward to your return stay. Tim Rice, Mountaintop Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Iowa
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2013

Our experience here at the Hampton Inn of Pigeon Forge was outstanding. Everything we asked of the staff was taken care of. We would definitely stay here again if we make it back to the area. We know there is a lot of competition in the area, but knowing this facility provides this level of service makes it easy to recommend this hotel to anyone.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, October 21, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of our guests and look for ways to exceed their expectations. We appreciate your business and look forward to your return stay. Tim Rice, Mountaintop Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Kentucky
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 15, 2013

This Hampton revived my interest in the Hampton Inn properties. All of them could take a page from their book. We get there after a six hour drive to be greeted with a smile and to be upgraded (Hhonors member) to a wonderful suite because the room we wanted was not available. The staff member saw how tired I was at the time of my check in and wasted no time getting me squared away.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amitch70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, October 21, 2013
Thank you for staying at the award winning Hampton Inn & Suites on the Parkway, Pigeon Forge, TN. We love taking care of our guests and look for ways to exceed their expectations and provide legendary service. I will personally share your comments with our team. We appreciate your business and look forward to your return stay. Tim Rice, Mountaintop Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Pigeon Forge On The Parkway

Property: Hampton Inn & Suites Pigeon Forge On The Parkway
Address: 2025 Parkway, Pigeon Forge, TN 37863-2960
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Pigeon Forge
#5 Family Hotel in Pigeon Forge
#11 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Pigeon Forge On The Parkway 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn & Suites Pigeon Forge On The Parkway Hotel Pigeon Forge
Hampton Inn And Suites Pigeon Forge On The Parkway
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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