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“good location”

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Hampton Inn & Suites Pigeon Forge On The Parkway
Ranked #11 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Atlanta, Georgia
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“good location”
Reviewed October 6, 2011

We go to Pigeon Forge at least 2 times a year to enjoy the shopping and the season changes. The Hampton Inn & Suites is an excellent place to stay for both. It's located close to all of the outlet malls and all of the good places to eat. You can't go wrong with this property!

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1addie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, October 12, 2011
Thank you for choosing to stay at our award-winning Hampton Inn & Suites in Pigeon Forge, Tennessee! We appreciate your business and your review! We love serving you and are looking forward to serving you again upon your return visit to Pigeon Forge! Lindsay Diehl, Mountain Top Management, LLC
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998 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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  • English first
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English first
Cleveland, OH
Level 4 Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 22, 2011

At the peak of the holiday season, we stayed here for a couple of days surrounded by hordes of families squezzing the most out of the last gasp of summer. The hotel staff handled the myriad of challenges thrown at them with high professionalism and did not miss any details. It was pretty amazing to watch. Even though we did not have a pet, the hotel is very pet friendly (below 70 pounds), and they did a great job cleaning so that there was no trace of pet smell anywhere.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TechnicalTraveler_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, August 24, 2011
Thank you for choosing to stay at our award-winning Hampton Inn & Suites in Pigeon Forge! No matter how busy the hotel may get, we always aim to serve every guest with the greatest of detail and accuracy! We appreciate your business and hope that will have the privilege of serving you again in the very near future. Lindsay Diehl, Mountain Top Management, LLC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elizabethtown, KY
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 16, 2011

My son & I took an extended weekend trip to pigeon forge for outlet mall shopping & fun. Since we were bringing our pug with us, this was the biggest factor in choosing this hotel. Some of our past experiences with pet friendly hotels were not very good, so I was very
nervous about this hotel. We were thoroughly pleased-the room was very clean with no trace that it was friendly to pets. They had ample areas outside for our pug to walk & relieve himself, also providing waste bags for puppy poo. The hotel is located very close to the outlet center we visited and not far from any kind of entertainment and restaurant that
you would want. They have a very nice, pretty standard breakfast buffet & keep it well
supplied. Every employee we came in contact with were very friendly and helpful;also
the hotel is situated just a little off the main highway plus at a traffic light, so it made it very
easy to get to & from the hotel on the very busy parkway in Pigeon Forge. They only have
12 pet friendly rooms, so if you want one of these rooms I think you have to call the hotel to
reserve, I could not reserve one online. Very nice, pleasant stay.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank pugmom819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, August 24, 2011
Thank you for choosing to stay at our award-winning Hampton Inn & Suites in Pigeon Forge, Tennessee! We appreciate your business and your comments! We enjoy being a pet-friendly hotel. We value all of our guests and understand the importance of cleanliness and hospitality that all our guests desire. Thank you for reviewing our hotel! We hope that we can serve you (and your pug!) again soon. Lindsay Diehl, Mountain Top Management, LLC
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Reading, Pennsylvania
Level 5 Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 3, 2011

We stayed here for 4 nights at the end of July, 2011. Pigeon Forge is very commercialized. This is located on the highway in the middle of all of this across the street from the Titanic attraction and not a far drive to Dollywood. We had a clean comfortable room with fireplace and a thermostat for air conditioning, which was nice since the temperature outside was in the high 90's. Nice outdoor pool (3 feet deep to 5 feet) and whirlpool. No kiddie pool. Nice workout room that included a bike, treadmill and eliptical. Self-serve breakfast is included. Most of the time the two hot items offered were bisquits and gravy and eggs. Lots of other items including cereal, toast, bagels, danish and waffles. I would not hesitate staying here again.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank LadyPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, August 24, 2011
Thank you for choosing to stay at our award-winning Hampton Inn & Suites during your most recent trip to Pigeon Forge, Tennessee! We appreciate your business and your review of our hotel. Our location is perfect for visiting Pigeon Forge, without having to fight the traffic! We hope that we will soon have the privilege of serving you again. Lindsay Diehl, Mountain Top Management, LLC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southest US
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 30, 2011

The location of the hotel is central to all activities in Pigeon Forge and shopping. We are diamond HHonors members, and I found the overall service and quality to be a bit under par with what we are normally used to in Hilton hotels. Our stay was pleasant, but if you stay in lots of these hotels you might notice the small things. Our door was unlocked and the beds had empty pillowcases on them. There were NO hooks at all in the bathroom which made it difficult to keep clothing/towels clean, and only one bar of soap instead of one for the sink and one for the bath. I'm sure we could've easily had another if we had asked, but we only stayed one night. There was also hair in the shower, and it did not motivate me to want to bathe my daughter. I would stay here again and give it another chance because the location is very central, and overall it was a welcoming stay.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank frugalbutfab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, August 1, 2011
Dear Valued Guest,

Thank you for choosing to stay at our award-winning Hampton Inn & Suites during your last visit to Pigeon Forge, Tennessee. We value your comments and have made every attempt to address your concerns. As a Diamond Hilton Honors member we know the type of service you expect from a Hilton property, therefore, I have personally spoken with the general manager to review these expectations with our team members. We hope that we will have the privilege of serving you again upon your return trip to Pigeon Forge, Tennessee. Lindsay Diehl, Mountain Top Management, LLC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marysville, Ohio
Level 6 Contributor
183 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed July 27, 2011

We had a smoking whirpool room. It was exactly what we asked for and was super clean. We love Hamtons because they cater to smokers and pets but you would never know because they keep them so clean. This one in Pigeon Forge was no different. Lovely bed, great tub, good breakfast. Left in the morning to go to Dollywood and just as promised it was close and convenient. Nice staff also. Very friendly and welcoming, both evening and morning staff. Thank you Hampton for the nice welcome to Pigeon Forge.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AmericanExplorer8500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, August 1, 2011
Thank you for choosing to stay at our award-winning Hampton Inn & Suites during your last visit to Pigeon Forge, Tennessee! We appreciate your business and your comments. We are looking forward to serving you a great breakfast again in the very near future! Lindsay Diehl, Mountain Top Management, LLC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 27, 2011

We have stayed at this hotel, in a family suite, for a few years now. We have traveled to the see the Smokies for 20 years and have stayed many places. Found this gem a few years ago, very clean, and a decent breakfast daily. Fruit and Coffee/tea offered in lobby all day and night, sometimes cookies were put out too. Room service did a great job every day. Front Desk staff efficient and friendly. Pool is clean, poolside towels always on the low side, so we took our own, no big deal. If you forgot something, or need a snack, drinks, or micro meal etc. the little convenient store in the lobby was stocked pretty well, the kids loved to go see what was available. It is tucked back off the Parkway, the is no view of the smokies, just the parking lots. Very quiet and peaceful. We found the beds to be very clean and comfy. I would recommend this hotel.

Room Tip: Family Suite is great, lots of room
See more room tips
  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank welovethesmokies1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Hampton Inn & Suites Pigeon Forge On The Parkway, responded to this review, August 1, 2011
Thank you so much for staying at our award winning Hampton Inn & Suites in Pigeon Forge, Tennessee! Having you as our guest has been the true gem. We are looking forward to having the opportunity to serve you again in the very near future. Lindsay Diehl, Mountain Top Management, LLC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Pigeon Forge On The Parkway

Property: Hampton Inn & Suites Pigeon Forge On The Parkway
Address: 2025 Parkway, Pigeon Forge, TN 37863-2960
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Pigeon Forge
#5 Family Hotel in Pigeon Forge
#11 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Pigeon Forge On The Parkway 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn & Suites Pigeon Forge On The Parkway Hotel Pigeon Forge
Hampton Inn And Suites Pigeon Forge On The Parkway
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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