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All reviewssweet teafree popcornwafflesfire pitwatching the duckslittle pigeon rivergreat place to stayevery eveningmellow mushroomeach morningclean roomsstaff was very friendlyrocking chairsoutdoor poolbreakfast barbreakfast was deliciousfirst floor
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Reviewed November 21, 2017

We have stayed with the folks at Inn on the River twice now and were very impressed with them on both occasions. We recommended the Inn to my parents, as well as my aunt and cousins. They have all been as impressed as we were.

To say the staff is friendly is an understatement. We felt like they went well above and beyond what was necessary to assure our stay was as pleasant as possible. They did not seem to be understaffed—as is the case in many places—so someone was always readily available to see to whatever our needs. Advice on local attractions, help with a spill at breakfast, turning on the fire pit just for us, etc—the staff members were so attentive, they seemed like friends by checkout time.

The rooms were as clean as we could have asked for...and THAT’S saying something! ;-) I think this may be one of the only places I’ve stayed in recent years where I NEVER had to ask for an extra wash cloth or towel. There were always plenty in our bathroom. (And the B&BW Stress Relief products are something I’ve learned to look forward to!)

Each room has a Keurig, which is what we are used to at home, so we certainly appreciated that familiar fixture as we woke up every day.

During our last stay, in October 2017, there was a bike trail under construction just across the river from the hotel. We are excited to return and use the trail next time!

Honestly, we stay in hotels several times a year, & there is no other place I look forward to more than the Inn on the River. It is a class act!

Room Tip: We were vacationing with my parents, & requested adjacent rooms. They were happy to accommodate us. It was so nice to be able to open the door between our rooms and let our son go between our room and Nana and Papa’s room without worrying about him being in the hallway.
Stayed: October 2017, traveled with family
Review collected in partnership with this hotel
Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded November 23, 2017

From the moment you are greeted by smiling faces at the front desk; to your carefully made beds. We, at the Inn On the River, attempt to make every aspect of your stay as carefree as possible. So, we want to thank you for taking the time to tell us about your experience here. We take great pride in being your home away from home in the Smoky Mountains.

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Reviewed November 21, 2017

We recently stayed for our third time. It gets better ever time. The staff are so very nice. Everyone always greets you and ask if they can get anything for you. The breakfast is so good. We always request the river side. It is so relaxing and we enjoy seeing all the ducks. We will return here next trip.

Room Tip: We enjoy the river side
  • Stayed: November 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank tonyholbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded November 23, 2017

As the Guest Service Manager, I would like to take the time to thank-you for letting us know about your experience here at The Inn On the River. Our patio and Lobby are a great place to catch up with old friends or make new ones. The relaxing atmosphere is perfect for conversation or even a quick game of cards. All of us here greatly look forward to your next stay at your home in Pigeon Forge, The Inn On the River.

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Reviewed November 21, 2017

We have traveled to Pigeon Forge for 25 years now and stayed at this Inn for those 25 years. The staff is very friendly and the breakfast is excellent, location is perfect and the cleanliness is outstanding!

  • Stayed: November 2017, traveled with family
    • Value
    • Rooms
    • Service
Thank jjc7252017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded November 23, 2017

As Guest Service Manager I wanted to a take a moment of my time to thank you for your generous words regarding your stay. Taking time out of your day to tell others about your experience at the Inn will provide future guests an indisputable reference to find the best hotel in Pigeon Forge.

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Reviewed November 20, 2017

Staff was the BEST! Accommodated all requests cheerfully and completely. Variety, hot buffet breakfast amazing (even had a variety of Greek yogurt)! The hotel was completely booked the evening of our stay, they put out extra tables for breakfast and had extra staff to be sure the food was available, hot and the dining area immaculate. Bed soooo comfortable, looked brand new. Room and Heating system quiet. There are games for all ages in the hotel lobby. Two refreshing pools indoor & outdoor (could mini-lap swim) and jacuzzi cleaned and balance in am before opening. Complimentary delicious sweet tea, popcorn and cookies in the evening by the inviting, cozy fireplace. Variety of fresh brewed coffee & teabags with hot water 24/7 (flavored creamer too). Gave us a $15 coupon that does not expire for our next stay. BEST VALUE when comfort matters. Can't wait to go back!

  • Stayed: November 2017, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank RuthAnn1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded November 23, 2017


All of the staff here strive every day to ensure that every guest that stays with us can make the Inn On the River their home away from home whenever visiting us in The Great Smokey Mountains. We very much look forward to seeing again soon.

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Reviewed November 19, 2017

Always enjoy our stay. The staff are so friendly and hard working. Breakfast is fresh and hot. I like not having to leave to find a breakfast spot each day. The fire pit surrounded by rocking chairs was great to end the day with a cup of coffee. Had a room on the river with balcony. Watched the ducks and geese feed each morning before breakfast. Bed and bedding was comfortable. Will return next fall.

Stayed: November 2017, traveled as a couple
1  Thank lovestogoanytime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded November 23, 2017

As the Guest Service Manager, I wanted to thank you for taking your time to let us know about your experience at The Inn On the River. Your comments will help us to improve ourselves. This way your next stay with us will fulfill and exceed your expectations. We greatly anticipate your next stay with us.

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