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“I highly recommend staying at the Inn on the River!”

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The Inn On The River
Ranked #2 of 91 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Lebanon, Tennessee
1 review
“I highly recommend staying at the Inn on the River!”
Reviewed December 11, 2013

We recently stayed at The Inn on the River. Barbie Perillo was an absolute savior and went above and beyond to ensure our group was well taken care of, as well as ALL the staff! We travel from Lebanon, TN with a Middle School Dance Team, as well as our High School Dance Team. Barbie moved mountains in order to accommodate both teams, chaperones, and blocked rooms for parents. She and the staff did EVERYTHING, including starting breakfast early in order to allow everyone to have a WONDERFUL breakfast, which enabled our group to be at the Sevierville Convention Center by 0700. I could write a hundred more compliments. Barbie made this incredibly stress free! We look forward to our next stay and thank the staff and the Inn on the River and look forward to seeing you all soon!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Tuggledancemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 17, 2013
Thank you for a wonderful review of our hotel! We appreciate your recommendations and your recognition of our great staff! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,265 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (802)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
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  • Any
English first
Chattanooga, Tennessee
1 review
Reviewed December 11, 2013

My high school students were competing in the Virtual Enterprise competition and we stayed at the Inn on the River. They were wonderful! Very easy to work with and made sure my request were fulfilled. Students enjoyed the complimentary breakfast and the close proximity to all of the "fun" places. We will definaltey stay at the Inn, again!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crim_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 17, 2013
Thank you for reviewing The Inn On The River! We enjoyed having your group here and we are looking forward to next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honea Path, South Carolina
2 reviews
Reviewed December 10, 2013

Inn on the River is the most wonderful host for our church trip to Pigeon Forge. They are gracious, helpful, friendly and have very good accomodations and commodities. I'd recommend anyone to stay there while in Pigeon Forge.

Room Tip: Ask for a room on the river side.
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Green Features: Good air conditioning and easy control. Good TV channels and free internet.
  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Gwen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 17, 2013
Thank you for choosing our hotel and for a great review! We are looking forward to seeing you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherryville, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 9, 2013

we have stayed at the inn 20 plus times in the past and by it being clean and great location is just only two reasons we keep coming back.the staff was very friendly and by this i think made the guest relaxed and more friendly.it is nice to go and spend a few days away and leave feeling completely relaxed without any problems, we will definitely be back.

Room Tip: the rooms near the fron desk were not as quite as the other rooms we stayed in, however those rooms...
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Green Features: i think this is a very good program in which we try an use it every way we can
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tommy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 17, 2013
Thank you for your review and for continuing to choose our hotel! We are looking forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Tennessee
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed December 8, 2013

We stayed here as a bus tour and were very pleasantly treated. I will go back again to stay there because the staff was so very pleasant and the inn was clean. The breakfast was great with hot foods and waffles and two hostess keeping the area clean and the food filled. The lobby is large with a nice two sided fireplace with couches to rest in and chat. There are plenty of tables to sit at for breakfast and other tables in the lobby to play cards on like some of our group did. I can't wait to go back in warmer weather to eat breakfast on the patio looking over the river that flows by the Inn. Over all it was a great stay in a great location near the Christmas Store with a great fudge shop. You can park your car, step out the door and catch the trolley.

Room Tip: We stayed on the parking lot side and there was very little noise. Do not know if the river side wa...
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 17, 2013
Thank you for reviewing The Inn On The River! We enjoyed having your group here and we are looking forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 8, 2013

What a fantastic decision to stay at the Inn on the River! It is true, the Inn on the River, has a perfect location in Pigeon Forge! Where else can go to have the relaxing, lovely river on one side, and the ever shopper's paradise - Christmas Store on the other side. Each room overlooks the river, and provides a beautiful scene to enjoy~ no matter what the season.
Across the street is a Starbucks, Mellow Mushroom Pizza, & some other family fun attractions.

However, location means nothing without the rest of the package. Well, the Inn on the River offers the entire package! Memorable hospitality, excellent customer service, competitive prices, clean and up-to-date rooms.

Our check-in & check-out process went swimmingly well. Billy ~ Thanks! You are the best!

The lobby is charming, with a warm and cozy feeling. In the cooler months, you can enjoy warming up beside the fireplace int he lobby. There is plenty of comfy seating as well. There is always a free flowing caffeine spring...yes, they provide complimentary coffee in the lobby 24/7.
During the evening, the smell of fresh popped corn fills the lobby as well.....complimentary as well.

We haven't even gotten to the complimentary breakfast. It will knock your socks off with deliciousness! It is far more than a typical complimentary breakfast that you may find at other competing hotels. You will see & and taste a well prepared, well planned, delicious breakfast.

We had just an awesome time!

The Inn on the River hits a home run - out of the ballpark on all accounts!

  • Stayed November 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank TrippScout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 17, 2013
Thank you for taking the time to leave a great review of The Inn On The River! We appreciate you comments and your recognition of our wonderful staff! We are looking forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Tennessee, United States
Level 1 Contributor
3 reviews
Reviewed December 4, 2013

This was our second stay at The INN on the River, comfortable, clean room at a good price, friendly efficient staff, excellent customer service. We enjoyed the breakfast and also popcorn while watch football. conveniently located close to shopping and restaurants. We will definitely stay there again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 17, 2013
Thank you for a great review! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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