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The Inn On The River
Ranked #3 of 90 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
browder
1 review
“Great stay”
5 of 5 bubbles Reviewed October 19, 2013

We really enjoyed our 47th anniversary trip and stay at the Inn on the River. We loved our balcony room overlooking the Little Pigeon River. The room was very clean. The breakfast every morning was good. I would recommend it. Our only complaint was they wouldn't accept the coupon we had just picked up at the welcome center. It would have been a more reasonable price.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpctttmsgm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 22, 2013
Thank you for a great review and for choosing to stay with us for your anniversary trip! We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,062 reviews from our community

Traveler rating
    1,548
    383
    90
    28
    13
See reviews for
976
643
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42
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (741)
Date | Rating
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English first
Duncan, SC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 19, 2013

We usually stay at Hampton Inn or the Christmas Inn when we visit Pigeon Forge but on our last trip stated at The Inn On The River. We were very pleased with the entire experience. Our room had a balcony which overlooked the river and was fun watching all the ducks and squirrels. Our room was very nice especially the bathroom which was very efficient with every detail thought out. The breakfast was also very tasty and had lots of variety. Would highly recommend to others visiting Pigeon Forge.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 22, 2013
Thank you for choosing The Inn On The River and for taking the time to review our hotel! We appreciate your comments and recommendations and hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohatchee, Alabama
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

We loved our stay at Inn on the River. When one of our rooms was not showing reserved Rebecka (the guest service rep.) went out of her way so we didn't suffer any discomfort. The breakfast was good and all the employees there never failed to speak to us. I would highly recommend this hotel.

Room Tip: King room with balcony over river was great.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 22, 2013
Thank you for taking the time to review our hotel! We hope to see you again next time you are in Pigeon Forge!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hope, Indiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

We have a nice time and loved having everyone in the same room. The breakfast the next morning was good and there was lots of items to choose from. The room was clean and the kids enjoyed the indoor pool. The view from our room of the river; we were on the ground level so not so private however. The kids loved feeding the ducks.The hotel staff was very friendly and helpful

Green Features: They had the thing of asking guest reuse towels and had bird food and asked that people not feed the ducks bread because it is not good for the ducks.
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 22, 2013
Thank you for reviewing our hotel! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Kentucky
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 16, 2013

The Inn On The River did not disappoint. The rooms were very clean, and the lobby was cozy. The breakfast was very enjoyable, with multiple different food options, including waffles (with strawberry topping and redi-whip), fresh fruit, yogurt, scrambled eggs, sausage, biscuits, cereal, oatmeal, bagels, and muffins, to just name a few. In the evenings, they serve popcorn in the lobby during certain hours. (I think 8-10.)

Our rooms had clean, white bed linens on them, with very comfortable pillows. (One of the ladies in our group actually asked the manager if she could purchase one, she enjoyed it so much.) We were pleased to find an open bible on the table, with a lovely poem about feeling comfortable and "at home" during our stay.

The staff were very friendly, and helpful. One last note, the location of this hotel is absolutely perfect. It's right smack in the middle of Pigeon Forge (next to the Christmas Villiage), with easy access to Wears Valley Road (for easy access to Cades Cove, etc), and also a quick drive to all the outlets. We had zero problems with anything, and look forward to returning in the near future.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank photochick17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 17, 2013
Thank you for taking the time to review The Inn On The River and for sharing your experience! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 14, 2013 via mobile

Although we stayed as friends, you couldn't help but notice the great family atmosphere. Breakfast is a meal; not like those continental buffet like many others. Warm fireplace, homemade popcorn and games available make you want to stay.

Stayed October 2013, traveled with friends
Helpful?
1 Thank Smilingteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 15, 2013
Thank you for taking the time to review The Inn On The River and for sharing your experience! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Griffith, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 13, 2013

We really enjoyed our stay here. clean room, a peaceful balcony view of the river, also a wonderful breakfast. The staff was very friendly and helpful. Valerie, Amy and Lindsey made our stay comfortable. They went out of their way to help us. GREAT SERVICE . We will be back next fall!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 14, 2013
Thank you for taking the time to review The Inn On The River and for recognizing our wonderful staff! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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