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“Late Sept - Early Oct Stay”

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The Inn On The River
Ranked #2 of 90 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Arlington, Texas
Level Contributor
92 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Late Sept - Early Oct Stay”
Reviewed October 3, 2013

Nice enough hotel., especially situated right on PF River.

Hotel a bit worn in spots; but overall a good stay. Staff very attentive & provided breakfast (Continental Style) is good.

Rooms prices a bit steep and very different between an on-line place like Expedia and their own website. Will have to discuss pricing upon checkout, as I think Expedia got it wrong (2nd attempt at getting reservation. First one thru Expedia never went thru, although emails say differently).

Small 3 story hotel with only 2 sides - Riverview (best and more expensive) or Parking Lot view. Has 2 pools that never saw anyone in - but it was cooler and mostly retired folks here at this time of year. One pool inside which is nice feature for colder months along with Jacuzzi / Hot Tub.

Main suggestion to hotel - clean the carpets, especially in hallways and maybe upscale the decor some - as a $100 hotel room should be more classy. 30" TV's went the way of the dinosaur, so go larger for us with vision issues. Attention to detail would make this a better hotel for customers. When working in ceilings - make sure the tiles go back in place and not expose what under them.

Room Tip: Pick a riverside room - with the view and balcony. More expensive, but for view and such - worth th...
See more room tips
Green Features: I've seen many hotels say they practice "green," but very few seem to do it. Here is more in use; as they will ask you if you want to change out towels / sheets / etc.
  • Stayed September 2013, traveled solo
    • Value
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Helpful?
Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 5, 2013
Thank you for taking the time to review our hotel! We appreciate your comments and hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,117 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (758)
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English first
Clayton, California
Level Contributor
3 reviews
Reviewed October 2, 2013

Every year my three sisters and I take a trip to a different place, one that is hopefully on at least one's bucket list. This year it was Pigeon Forge, TN. Not knowing much about the area and having only the internet to guide us, we chose The Inn on the River. It was everything we were looking for and more. We thoroughly enjoyed Pigeon Forge, the shows and Dollywood but it was most enjoyable to come back to our room which was on the ground floor, sitting out on our patio and watching and listening to the ducks on the flowing river. Each of us will go back to Pigeon Forge, together or with our families and The Inn on the River will be where we will stay.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank 4nonnie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 5, 2013
Thank you for a perfect review! We are happy to read about your experience and looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2013 via mobile

My family really enjoyed The Inn On The River! The great reviews are true! Check in was quick and easy and the staff make you feel like your family! A big thanks to Amy and Victoria for making my daughter smile and for hanging her coloring picture up on the door she loved that.Everything was super clean and the beds were nice.There were Bath and Bodyworks soap,shampoo and lotion in the bathrooms.Breakfast had something for everyone, my husband loved the sausage, biscuits and gravy and potatoes!There is free hot chocolate and coffee anytime and free popcorn at night.We watched the ducks and geese from our balcony and people fishing in the river it was so nice.I highly recommend this hotel!

  • Stayed September 2013
    • Value
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Helpful?
Thank ShalilyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 5, 2013
Thank you for your wonderful review and for recognizing our wonderful staff! We are looking forward to your next Pigeon Forge trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
1 review
Reviewed September 30, 2013

I easily get creeped out in hotels. The littlest thing grosses me out (I have issues..haha) but I gotta say The Inn on the River was awesome! The room was clean (and I am extremely picky about what is clean and what is not). The bedding was nice and didn't have any stains on it! The breakfast was awesome as well with a wide variety of choices! The staff was very friendly and helpful! One morning my daughter spilled her juice at breakfast and a staff member was right there to help clean it up and was super nice about it! The friendliness of the staff was so refreshing and not something we are used to. I would not hesitate to stay here again!!! Such a nice place!! Loved our stay!

  • Stayed July 2013, traveled with family
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Helpful?
Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 5, 2013
Thank you for taking the time to review our hotel and for sharing your experience! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 30, 2013

We had a great time at this Hotel, the girls in the breakfast room were so nice and helpful, Amy and Valerie made our stay very enjoyable they are special Ladies, Our Hotel was Handy to everything .We had a room overlooking the River and it was great to sit out after a long day and enjoy the Serenity, I would recommend this Hotel and would stay again also it is right next door to the Christmas Store and that is something else anyone could spend hours there looking at all the great Christmas items. AJ was very helpful we had no problem changing from a attaching room when requested, AJ was very accommodating We had not requested a attaching room and were surprised when we arrived that we were given this accommodation , When we bought this to the attention of AJ he had us moved immediately and even offered to help move our things. now that is service

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank carol_roche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 5, 2013
Thank you for reviewing The Inn On The River! We loved having you as our guests and hope to seen you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
3 reviews
Reviewed September 30, 2013

Business brought me to the Pigeon Forge area. I had a very nice, comfortable room with a beautiful view of The Little Pigeon River complete with ducks and squirrels! The mountains in the background were nice, too! All of the staff were excellent, especially Angelia and Michael, in housekeeping. I'm just sorry I didn't get everyone's name as they were all friendly and efficient, especially the girls in the breakfast area as the food was tasty and plentiful - not picked over, even when it was nearing closing time, as you'll find at many hotels! I will definitely stay here if I'm in the area, again. Stay on the river side for peaceful and relaxing views. The river provided activities for all ages as I saw children and adults feeding ducks and fishing in the river! If I come for pleasure would love to bring my dogs, but as of now, they are not allowed, only service animals.

Room Tip: Stay on the river side for the wonderful view of The Little Pigeon River, the ducks, and the squirre...
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhonda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 5, 2013
Thank you for a great review of The Inn On The River and for recognizing our great staff. We are happy to read that you enjoyed your stay and look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 30, 2013

All around great hotel, the staff is very friendly, the rooms are beautiful, very clean. The breakfast is great as well, big variety, fresh, good quality. And right in the middle of everything. Definitely somewhere I would recommend, and will stay again!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amberhappyguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, October 5, 2013
Thank you for an amazing review of our hotel and for your recommendations! We are looking forward to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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