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“Perfect weekend”

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The Inn On The River
Ranked #2 of 90 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
1 review
“Perfect weekend”
Reviewed March 14, 2013

I have no complaints. The whole staff was very friendly and helpful. Very convenient location. Was helpful in getting our group in at an affordable price with other functions in town. Help accommodate children and adult with free coffee and popcorn. Very cozy and warm atmosphere when you walk into lobby. Never had to wait for any assistance. Would recommend this place to anyone.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank victripp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, March 17, 2013
Thank you for your perfect review! Its wonderful to hear that we made a great impression! Thank you for your recommendations and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,131 reviews from our community

Traveler rating
    1,614
    385
    90
    29
    13
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1,000
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (760)
Date | Rating
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English first
Elizabethton, Tennessee
Level Contributor
7 reviews
Reviewed March 14, 2013

This was the best place we have ever stayed at in Pigeon Forge, TN. The room was really nice. The pool and hot tub were wonderful. They had a great breakfast and even served popcorn every night in the lobby.
We needed a shower chair for a handicap person and they brought us one. Everyone was very nice!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babyrobin13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, March 21, 2013
Thank you for your wonderful review and for your great comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 14, 2013

We purchased our room on a Groupon. My expectations were not high based on the fact that we paid about 60 bucks total for one night. When we pulled up the outside didn't raise my expectations. However the minute I got inside I realized I had been too quick to judge!! It was wonderful! They had Bath and Body Works amenities, including conditioner which is usually lacking in the Gatlinburg area. They have a nice indoor pool and hot tub. The bathroom was fancy for the price and clean, no cracks in the tub and a clean shower curtain. The room was very spacious and we had a nice walkout porch right on the river. The bedding was clean and comfy. There was a good breakfast buffet included as well. We will CERTAINLY be back!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mgunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, March 17, 2013
Thank you for reviewing The Inn On The River! We are happy that we were able to "wow" you and hope that you will recommend us to everyone! We would be honored to have you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calhoun, Georgia
Level Contributor
5 reviews
Reviewed March 14, 2013

This place is awesome! I don't have a single complaint. Every employee I came in contact with was nice, the room was perfect, indoor pool area was nice and clean. This will be where my family and I stay from now on!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brittany1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, March 17, 2013
Thank you for your "perfect" review! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smyrna, Georgia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 14, 2013

My wife and I visited for our anniversary. It was a good, quiet hotel and the staff was friendly. The breakfast was good and the breakfast area had a view next to the river. There were geese hanging out by the river and you could feed them.

Room Tip: When we arrived early, we requested a room facing the river, but it cost a little more. We decided...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, March 17, 2013
Thank you for choosing to spend your special occasion with us! We were happy to be able to upgrade your for your anniversary trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tignall, Georgia, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 12, 2013

I cannot say enough about our experience at this hotel. We were there the weekend of March 8th and 9th and from the moment we arrived until the time we checked out the staff was awesome! Friendly and informative and most definitely attentive to all of our needs. From Barbie in the office that helped me book our reservations, to the staff at the front desk, to the staff in the breakfast room, all were incredibly helpful and friendly. We will definitely stay at this hotel again when in the Pigeon Forge area! Overall experience was awesome!

Room Tip: The view of the river in the evening on your own private balcony.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, March 17, 2013
Thank you for your review of The Inn On The River! We are pleased to have our great staff recognized and that you enjoyed your stay with us! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McLeansville, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2013

AJ helped us to check in at the front desk--he was very nice, friendly and helpful. We were so impressed with the location of the hotel, the clean/nice rooms, hot breakfast every morning (and popcorn at night)! This vacation was the best vacation my husband and I have had in a very long time. We LOVED it and we will be back to the Inn on the River!!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, March 5, 2013
"Best" Review EVER! Thank you for taking the time to review our hotel and for recognizing our great staff! We are looking forward to having you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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