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“Wonderful stay” 5 of 5 stars
Review of The Inn On The River

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The Inn On The River
Ranked #3 of 93 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Waverly, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful stay”
5 of 5 stars Reviewed December 12, 2012

The Inn is always clean and nice. The staff is always friendly and very accomodating. Our room was clean and neat. And quiet. It is a nice place to stay. Will definately be returning. It is located in a wonderful spot in the town. You are with-in walking distance of the Christmas Castle, and the new Mini Mall that is just across the river. The view is wonderful of the town. The traffic does not bother you at all at the Inn. Easy access and friendly folks.

Room Tip: We have stayed on both sides of the Inn and have had quiet rooms both times. The breakfast is aweso...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 18, 2012
Thank you for your wonderful review; we are looking forward to your next trip to Pigeon Forge!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,797 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (680)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Shelbyville, Kentucky
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 12, 2012

I made arrangements to join my guests at The Inn on The River sight-unseen through a Groupon promotion, so I was holding my breath that it would be a comfortable and enjoyable experience for us. You see, I had ordered a guest reservation for my former roommate from college and for her husband. We hadn't seen each other for over 45 years. So they came up/over from Georgia and I drove down from Kentucky. From the moment I first saw the Inn I was impressed. Our room was lovely and spacious. The view from the balcony beckoned. The lobby with the fireplace was warm and homey. The staff went out of their way to provide for all our needs. In fact, our stay was the highlight of my year. You all are great!!!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Judy3214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 18, 2012
Thank you for reviewing our hotel and for your great recommendations! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
1 review
5 of 5 stars Reviewed December 12, 2012

We went to the mountains just to get away for a weekend and to see the lights for Christmas at Dollywood. We wanted a reasonable place to stay and after staying at the Inn on the River, I have to say they exceeded our expectations. Sandra and Edyie were extremely helpful with our room and the directions around the area as well as helping keep our room well cleaned and attended. I would recomend this hotel to all of my family and friends. The price you cant beat, the Location is beautiful and accessable to all shops, and the quality of the hotel and the breakfast are in my opinion 5 star or more. Thank you for having us and we look forward to returning again soon.

Room Tip: Always request a room on the river and if you can get a room with a fire place and jacuzi tub.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jjhnsn27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 18, 2012
Thank you for your review! We are pleased to be able to exceed your expectations and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
147 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 11, 2012

I rate rooms based primarily on cleanliness, service, comfort, and amenities. This one pretty much had it all. Slightly expensive, but very quiet, clean, comfortable, and up-to-date. And right on the strip in Pigeon Forge. If I had to complain about anything, it would be they had no towel bars in the bathroom, just one hook. (They put style over function). Had to choose between the floor or the hook to hang clothes or towels. Also had to search behind the mattresses to find an outlet to plug in cell phone charger.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Raker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 18, 2012
Thank you for reviewing our hotel! We are looking into increasing the number of outlets and towel hooks, as well as accessibility of them in all of our rooms. We are hopeful to have a solution soon! Again thank you for your comments and we look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Augusta, South Carolina
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 11, 2012

located near the center of Pigeon Forge. Service was good which included free popcorn at night from 7:00-10:00pm. Full breakfast in the morning. Courteous staff. Comfortable room but we were a located a little to close to the elevator and ice machine. So there was a bit of extra noise.

Room Tip: Upgrades include in room jaccuzis and fireplaces.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank tradewinds24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 18, 2012
Thank you for reviewing The Inn On The River! Please make sure to ask for a room away from the elevator when making your next reservation!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 10, 2012 via mobile

we went to the mountains on a moments notice. The weather was nice, so we went. Did not have reservations and stopped at 5 different hotels. We looked at the rooms and talked to the clerks. Danielle, at The Inn, was the nicest person we met. Even though this was not the least expensive place to stay, we decided to stay here because of Danielle. She was so nice and seemed to appreciate that we stopped. No other clerk even acted like they cared that we stopped. There are alot of empty rooms this time of year. The hotel was very nicce. Our room had a fireplace, that was very nice. The breakfast was hot and lots of options. We loved the freash popcorn every night when we came back from shows and Christmas lights tours. I would recommend this hotel to anyone. Ask for Danielle at the front desk. Sweetest person in Pigeon Forge, TN.

Stayed December 2012
Helpful?
1 Thank Levelyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 18, 2012
Thank you for your wonderful review and for noticing our great staff! We look forward to your next trip to Pigeon Forge!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2012

WOW...was I ever pleased with the Inn on the River! I travel to Pigeon Forge at least 4 times a year to go to Dollywood (yes, I'm a fan) and have stayed at quite a few motels there. None compared to my stay this weekend at the Inn on the River. great service, a really nice room and very comfortable beds. and the compimentary breakfast is a full breakfast....linked sausage, grits, eggs bisquits and gravy and of course the other stuff you find on other motels breakfast. so pleased with my stay and I could waalked to all the great shops and cafes!

Room Tip: ask for a room with the river view!
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Duane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 18, 2012
Wow! Thank you for your great review! We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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