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“Anniversary trip”

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The Inn On The River
Ranked #2 of 92 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Reviewed October 1, 2012

This weekend was our first stay at The Inn On The River in Pigeon Forge, Tennessee. We have stayed all over the place in the Smokies - from chalets to Gatlinburg motels and Pigeon Forge motels. We will come here all the time from now on! From the time we walked in to register, we felt so welcomed. Our room had a private balcony on the river. It was immaculate! We used the pool and ate the awesome breakfast bar - complete with waffles, fruit, cereal, sausage, eggs, biscuits and gravy with grits and oatmeal too! The breakfast saved us $25 each morning. Cheryl was the Guest Service Representative that cooked and cleaned up after all of us. She does a wonderful job! I would recommend this Hotel to everyone. If you will just spend that extra $30 one time and see what a difference it makes to sleep in a wonderful bed in a very clean room and feel safe, you will be hooked. It is American owned and operated and there are very few businesses that have that on their sign any more. We LOVED our stay!

  • Stayed: October 2012, traveled as a couple
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2  Thank Linn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this reviewResponded October 3, 2012

Thank you for reviewing our hotel! We are very happy that you enjoyed your stay with us and hope to share many more anniversaries with you!

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2,025 - 2,031 of 2,518 reviews

Reviewed September 30, 2012

I have to admit I was concerned when this location lost it's "branding" a few years ago. We had stayed here many times and were always pleased. My wife and I decided to give the place a try after the branding was gone. Boy, were we pleasantly shocked!! NOTHING HAD CHANGED! In fact, the beds seem to be more comfortable now than when it was a Hamp***. I would recommend The Inn On The River to anyone staying in Pigeon Forge. We're scheduled to stay here almost every weekend in October. We wouldn't do that if we were the least bit dissatisfied. Bridget and A.J. are the best!

Room Tip: I always ask for a room as far away from the ice machine as possible (not just at this hotel but eve...
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  • Stayed: September 2012, traveled as a couple
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Thank DragRacingOnly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this reviewResponded October 3, 2012

Thank you for your perfect review! We are very pleased that you continue to enjoy The Inn On The River and look forward to your next visit!

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Reviewed September 30, 2012

Excellent stay. Houskeeping was great as well as all the hotel staff. Loved the indoor pool and whirlpool. Hotel is kept very clean. Also, thoroughly enjoyed being right on the river and watching the ducks and geese.

Room Tip: Complimentary buffet breakfast is good. Coffee bar is great! Coffee always very hot!
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  • Stayed: September 2012, traveled with friends
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Thank Theresa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this reviewResponded October 3, 2012

Thank you for your wonderful review! We hope to see you again soon!

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Reviewed September 30, 2012

The maintenance man jeff was very nice and helpful thank you for all your help and I will be back again all of you have done a good job and Iam going to tell everyone about the inn on the river thanks again

  • Stayed: September 2012
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Thank winner1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this reviewResponded October 3, 2012

Thank you for you great review and for recommending The Inn On The River!

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Reviewed September 29, 2012

This hotel was wonderful. The only draw back is that it is not smoke-free even though it lead me to believe it was. Smoking I permitted on balconies which means we couldn't enjoy ours because every time there was a strong smoke presence. Also every time we came in or out the front doors we were confronted with smoking guests. They did offer to move us to another room but my husband and I didn't think it was worth the work because we may have ended up in the same situation just in a different room.

  • Stayed: September 2012
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Thank Allen0116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this reviewResponded September 30, 2012

Thank you for taking the time to review our hotel. I am sorry to hear that your stay was less than perfect and would like to talk to you further about your stay with us. We truly want all of our guests to feel comfortable and to enjoy their time with us. Please contact me at your convenience at (800) 388-1727 or rebecka@myinnontheriver.com.

Sincerely,
Rebecka Urban
Guest Services Manager

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Reviewed September 29, 2012

Just returned from a 3 night stay at The Inn on the River in Pigeon Forge, Tennessee. The location was perfect, close to the shows and restaurants. The breakfast was great, waffles, scrambled eggs, sausage, biscuits and gravy and much more. The coffee was fresh, hot and good and always available. Fresh popcorn in the lobby nightly was a good touch. The staff and personnel were very nice and helpful. One employee, Tim, was very friendly and helpful in directions and suggestions. He helped us with our luggage when we were checking out although that is not his job. The view from the balcony of the river with the ducks was soothing and relaxing. We will difinitely stay there again.

Room Tip: Ask for a room with a balcony facing the river.
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  • Stayed: September 2012, traveled as a couple
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1  Thank Eldora S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this reviewResponded September 30, 2012

Thank you for your wonderful review! We appreciate your comments and look forward to your next visit!

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Reviewed September 29, 2012

Every single staff person I came in contact with was happy, friendly and helpful. The rooms were clean and beds comfortable. I was here on business but would stay here with my family the next time I am in town.

Room Tip: ask for a view of the river!
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  • Stayed: September 2012, traveled on business
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Thank DrSilkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this reviewResponded September 29, 2012

Thank you for reviewing The Inn On The River; we enjoyed sharing our home with you and look forward to your next visit!

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Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
Price Range: $90 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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