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“Great Place to Stay”

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The Inn On The River
Ranked #2 of 92 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Charleston, South Carolina, United States
1 review
“Great Place to Stay”
Reviewed December 30, 2011

This was a great location in the heart of all the attractions and many events taking place. Front desk staff, A.J. and Chuck , took time to suggest restaurants and attractions and were overall extremely friendly and helpful. The rooms were great.... very clean, spacious and quiet. We would definitely stay here on our next trip and suggested it to several friends thay will be returning next year.

Room Tip: The river view is very nice
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, January 7, 2012
We enjoyed having you stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (825)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
Reviewed December 27, 2011

Great hotel, friendly helpful staff. Stayed there 3 nights during Christmas. My 8 yr old says it was the best hotel he stayed, though we stayed in star hotels before. Hot Breakfast is good, lot of variety. They have 24 hr coffee. Have oatmeal fruit and popcorn in lobby for night owls like us. Receptionist readily gave us milk from the kitchen at midnight for our little one do we didn't have to run to the store. We will stay here again.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suetexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, January 7, 2012
Thank you for your comments; we are looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caryville, Tennessee
Level 2 Contributor
5 reviews
Reviewed December 26, 2011

The employees were very nice. We stayed in a king room with Jacuzzi, fireplace, and riverside balcony. The bed was very comfortable. Everything was clean. No bedbugs (I checked). The Jacuzzi was big but only had four jets, so more jets would have been nice. They provide a free breakfast bar that was really good. Also they keep a 24 hour coffee bar stocked. I had coffee at all hours of night and it was good. I definitely would stay here again.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, January 7, 2012
We are pleased that you enjoyed your stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buford, Georgia
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 13, 2011

I love this hotel! My husband and I stayed at The Inn on the River on Dec 9 and Dec 10, 2011. It is very clean and offers a lot of amenities. I forgot my hand lotion and there was some in the bathroom along with the complimentary soap and shampoo! The staff is extremely helpful and courteous. One employee that particularly stood out was "Chuck" from Woodfield, ILL. He checked us in to the hotel and was very helpful with directions and the best places to see the Christmas lights. Another employee "Donna" was also very pleasant. She was in the dining area and did a wonderful job making sure all the guests had everything they needed for breakfast, and there are plenty of selections. The indoor pool and jacuzzi is a great place to relax. Would definitely recommend this hotel and look forward to staying there again.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Patricia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, January 7, 2012
Thank you for taking the time to review our property and for leaving such wonderful comments! We are looking forward to your return trip to Pigeon Forge, TN.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maggie Valley, North Carolina, United States
2 reviews
Reviewed December 11, 2011

My sister and I stayed at The Inn On The River on Dec.1&2. We always do a yearly sister trip. We love this place. It was very clean and the beds were very restful. The staff was very nice and the housekeepers were very friendly. One person who stood out was a gentleman named Josh (Mater) he was very nice and also very good cleaner! I hope the next time we come he is still there. He was a pleasure! The only complaint I had was there was no microwave in our room. We loved that we were near everything. Will stay again.

  • Stayed December 2011, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, January 7, 2012
Thank you for your great review; we enjoyed having you stay with us and look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, Pennsylvania
2 reviews
Reviewed December 7, 2011

Discovered the Inn by reading reviews by Tripadvisor. Stayed 4 nights late Nov to Dec 2nd. Found the room to be very clean and and room service excellent! Everyone was very pleasent and helpful. Breakfast was great-both number of selections and helpfulness of guest service representative Donna Tate. Would recommend this hotel and plan to stay here next trip to area

  • Stayed November 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Jack F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 11, 2011
We are looking forward to your next visit with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, South Carolina
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 7, 2011

We have stayed at Inn on the River a couple of times. Last weekend we were there with our children and grandchildren. We had a great time. The indoor pool provided some good entertainment for the children and “men” while the ladies shopped on Friday at the great outlets and other shops. On Saturday we enjoyed our complimentary breakfast, walked around a bit and then headed out to Dollywood (which is such a "happy" place). The location of the hotel is perfect. It is within easy walking distance of places to eat, a movie theater, and next door to the amazing Christmas Place Shop and its restaurant. The staff is amazingly friendly and helpful, the breakfast buffet is good, and the rooms are nice and were very clean. Wireless internet is available in the rooms, popcorn in the evenings in the lobby (which has a beautiful fireplace).The flowing river outside the balcony was beautiful. Room on "river side" is great..we enjoyed the balcony. We hope to return again very soon to Inn On the River!

Room Tip: Riverside, and there are a couple of rooms on the first floor right next to the lobby, don't thi...
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faye J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review, December 11, 2011
We are very happy that you chose the Inn On The River!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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