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The Inn On The River
Ranked #3 of 90 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Knoxville, Tennessee
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Will be back!”
Reviewed July 30, 2011

After staying at the Hampton in Gatlinburg last year (and not enjoying it) I decided to try a non brand hotel in Pigeon Forge. What can I say...

The breakfast was 5 stars! The room was very clean (I overheard the housekeeping manager, Shannon, telling her girl to re-clean a room, it's nice to know they check on their staff). The staff at the desk was very nice. There was a problem at check in but the staff got the accountant (I think her name was Dianna?) to help us out. I loved being able to walk along the river at night and feel safe.

We will be back!!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NRA4Life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,058 reviews from our community

Traveler rating
    1,544
    383
    90
    28
    13
See reviews for
974
641
18
42
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (741)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Atlanta
1 review
Reviewed July 30, 2011

We have stayed in Pidgeon Forge many times and this was one of the most pleasant ever. We booked our stay on Hotels.com and had no idea what to expect. The hotel was clean,updated, and the staff were very helpful. We had a river side room which I strongly recommend. The outdoor pool is smaller than we expected but since there were very few people using it while we were there, that was no big problem. Great location, just minutes to the outlet stores and wonderful restaurants within walking distance.

Stayed July 2011, traveled as a couple
Helpful?
Thank AtlantaBobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 29, 2011

Pros: very clean, up to date rooms, breakfast nook remained stocked, and good location. Cons: unfriendly check in staff (particularly the woman with red hair), there is a bad smell outside, and every room does not have a microwave. Overall I enjoyed my stayed.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rgdmitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 29, 2011

Booked a room at this place on Expedia for a fantastic rate, not knowing what to expect.
It was a pleasant surprise. The front desk was extremely friendly and helpful and the
hotel itself was clean an d comfortable. The room had everything you need to make it a
nice stay including comfortable beds. The property is a 10 minute drive to Great Smoky
National Park without traffic and is in the heart of the tourist area with plenty to do and see.
It is also minutes from Dollywood. I would stay here again if I visit the area again.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Czern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, Indiana
1 review
Reviewed July 28, 2011

Very friendly and courteous staff. The room was good with no complaints, free breakfast was great each morning, and our balcony over looking the river was great! The Pigeon Forge City Park is about 1/2 mile away with a nice 1 mile paved trail for any runners/walkers out there needing to put in some miles while on vacation. Would definitely stay here again!

Stayed July 2011, traveled with family
Helpful?
Thank redfan72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livonia, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 28, 2011

We were called an hour before we arrived and were told they overbooked and that they cancelled our reservations! They placed us at another hotel down the road and were told its a very nice hotel. Ha not even close when you have people walking around drinking and peeing in the parking lot. Lets just say our family did not stay at that hotel.

  • Stayed July 2011, traveled with family
    • Service
Helpful?
3 Thank msbjangles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 26, 2011

We stayed here using a coupon. Upon arrival we were given the first room on the left on the first floor. The pool is located at the end of the first floor and the chlorine odor was terribly strong. I have allergies and asthma and was not able to sleep at all the first night because of the strong chlorine odor causing breathing problems. The next morning I went to the desk and asked to be moved. They moved us upstairs and that room was fine. I just had a terrible start to a short vacation trip with that first room. Our room was clean. The breakfast was fine and the location good. Also, they pop popcorn every evening for their guests, which was a treat.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FrostyIndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn On The River

Property: The Inn On The River
Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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