We stayed there this past week and paid for a room with a river view. When we first went on the balcony, all we saw was the traffic and the river smelled horrible. Plus there was garbage in the room from the previous tenants. This hotel needs to be updated in every way. The tv didn't work half the time and we had to keep messing with wires in the back to get it to work. There are no washers and drawers in the hotel to do laundry if you need to. [The room had a musty smell to it and everything had a damp feeling to it. The room was either freezing or hot- no happy medium with the a/c unit. They have 2 computers and only one was working but ran very slowly. The pools are small and the hallway near the pool smelled so strongly of chlorine. My children went in it once and after only a few minutes their eyes were burning and red from the chlorine. They never went back in it again. I did not have a problem with the staff or breakfast but this hotel needs a lot of work, and was very disappointed. We will not go back again.
- Official Description (provided by the hotel):
- The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more less
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- Also Known As:
- The Inn On The River Hotel Pigeon Forge
- Hampton Inn Pigeon Forge
- Pigeon Forge Hampton Inn