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“Terrible Beds”
Review of MainStay Suites

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MainStay Suites
Ranked #8 of 92 Hotels in Pigeon Forge
Certificate of Excellence
Reviewed July 4, 2007

The hotel itself is very beautiful and clean,What i did not like about it was the price for one thing $150.00 a nite is to much to pay for a room that has terrible beds in it as much as the hotel charges looks like they could afford to buy better beds i never slept at all that nite neither did my husband or son...The swimming area was very nice but overcrouded.The elevators are very slow.I would not stay at the main stay suites again.Oh one more thing they do have a very good beakfast bar..Diane from Ky.

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2  Thank Shortnsassy_41563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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608 - 614 of 646 reviews

Reviewed June 20, 2007

We loved the suite we got at Mainstay Suites! Large room, kitchen area, clean and quiet. Comfortable beds, nice balcony with a good view. Great amenities (including indoor pool and hot tub/ outdoor pool, hot tub, kid pool and lazy river ride.)
We didn't get to enjoy the continental breakfast because we never got downstairs before 10am and by then the whole area was packed with people eating and there was nowhere for our family of 6 to sit but oh well. We thoroughly enjoyed or stay. 3 years in arow now we've stayed at different hotels each time but I think we'll stick with Mainstay Suites from now on.

  • Stayed: June 2007, traveled with family
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2  Thank CryRain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2007

This was a great place to stay. My husband, father-in-law and 4 yr. old daughter and 8 month old daughter stayed here in May, There was enough room in our bedroom for a playpen for my baby. Each morning the staff cleaning outside or in the hallway always greeted me. It's off the parkway, so it's quiet and cozy. Rooms were great. I will definitely stay here again. Also, nice to see the BIBLE was out in clear view and Church services on Sunday. Hardly ever see hotels who don't downplay religion. Continental Breakfast was more than just donuts and milk, also, included biscuits and gravy, sausages, waffles. Really good breakfast. Fitness room was nice too. Love it, Love it Love it!!!! I would recommend this hotel to everyone.

  • Stayed: May 2007, traveled with family
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3  Thank peytonbrooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2007

We stayed at Mainstay over Spring Break and it was a great place. Off the main drag so it was in a quiet area, the hotel was in great shape, clean and decent staff. Nice combination of inddor/outdoor pool and even a lazy river...Kids loved it. Oversize room at a decent price. Best breakfast we've encountered too. I highly recommend this hotel!

  • Stayed: April 2007, traveled with family
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2  Thank BBallRef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2007

We just got back from a weekend trip to Pigeon Forge/Gatlinburg. The weather was terrible, but our stay at the Mainstay Suites in Pigeon Forge was great. Our room was clean and the light touch housekeeping we requested for towels was honored promptly. The continental breakfast food was great. We had sausage biscuits and waffles. The cold and rain did not allow for us to use the outdoor pools and lazy river, but our kids had a blast in the indoor pool. I have stayed here before in June of 2003 and the lazy river is great! We will be back again! It is nice to stay just off the busy Parkway, but yet be close enough to everything.

  • Stayed: April 2007, traveled with family
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2  Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2007

One Bedroom Suite with Living Room, Bedroom (1 Queen), and Kitchen, Non-Smoking Room. The suite was clean and nice. The room had two televisions. One in the living room and one in the bedroom. Check in was fast and friendly. The front desk staff explained the ‘light touch’ housekeeping option. Parking area was large with adequate lighting at night. They have an indoor pool, indoor hot tub, outdoor pool, kiddie pool, and lazy river. The areas appeared to be neat and clean, but I did not use any of the pools.

We experienced an issue with the hot water on the first morning. We contacted the front desk as were told that they were experiencing a problem with their boiler room and that it should be corrected in about 15 minutes. The issue was corrected promptly. I was told they had to get a maintenance person from another hotel. If you were in a hurry to get out on the town in the morning this would have been a big deal.

The Continental Breakfast was very under-stocked both mornings. Normally, the staff assigned to the breakfast area keeps everything neat and well stocked. That was not the case on either morning of my stay. For example on the last morning the staff checked levels twice during the half hour that I was in the breakfast room but did not re-stock any items. I noticed that during that entire time period the milk was empty, one of the four types of cereal was completely empty, the hard-boiled eggs were empty, and one of the others in the room had to go find the staff person so he could get syrup for his waffles.

Mainstay Suites is located about ½ mile of the parkway and is in a rural setting. The property has a mountain stream/river running along it’s edge. You are located in the country but only a short distance from the parkway. Pine Mountain Road is at traffic light 6 in Pigeon Forge so entry onto the parkway is easy no matter which direction you wish to travel.

If you are looking for a place to stay with nice rooms and located off the parkway, the Mainstay is a nice place. I would most likely stay here again because of the peaceful and relaxing location, no traffic noise, and close to the parkway. Wherever you should choose, enjoy your trip to the Pigeon Forge/Smoky Mountains Area.

Stayed: February 2007
7  Thank hby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2007

We stayed at the Mainstay Suites during Spring Break 2005. I like how it is off the main drag. It is quiet and peaceful. A church was having a retreat there during our stay, as they have an extremely nice meeting center. We had a balcony that overlooked the outdoor pool and meeting center. There were horses on the hill nearby. Very Nice! Also very nice was the indoor heated pool! Our kids swam every night.

I will attach a pic of the room and outdoor meeting center although it is a little bit "grainy and dark".

  • Stayed: January 2007, traveled with family
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2  Thank adsjls4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Price Range: $100 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge

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